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21 Years In Business

Company Details

  • Verified Licenses

Hours

  • Mon: 7:00 AM - 5:00 PM
  • Tue: 7:00 AM - 5:00 PM
  • Wed: 7:00 AM - 5:00 PM
  • Thu: 7:00 AM - 5:00 PM
  • Fri: 7:00 AM - 5:00 PM
  • Sat: Closed
  • Sun: Closed
View All Details & Credentials

Achievements

Service Details

  • Residential Work
  • Commercial Work
  • Small Jobs Welcome

Areas of Expertise

  • Water Heater - Install or Replace
  • Plumbing for a Home Addition or Remodel
  • Faucets, Fixtures and Pipes - Repair or Replace
  • Residential & Commercial Plumbing Services
  • Backflow Testing & Replacement
View All Offerings and Cities Served

Cost Information

  • Free Estimates
  • Warranty Offered
  • Credit Cards Accepted

Ratings

4.8
193 Verified Reviews*
  • 5
    173
  • 4
    13
  • 3
    3
  • 2
    1
  • 1
    3

Highly rated for

  • Quality
  • Customer Service
*Reviews imported from Google have not been individually verified by HomeAdvisor.
Showing 1-10 of 193 results
5.0 Leon E. Veradale, WA
11/30/2023

Great service and fast and efficient

Response from Company:

Thank you for taking the time to leave this review!

5.0 Janette m B. Spokane, WA
10/17/2023

Shaw Plumbing Services is a competent, honest, friendly and professional company! I recommend them to all Spokane customers that need fast, emergency plumbing repairs. I will definitely use them again!

Response from Company:

Thank you for your business!

5.0 Kelly C. Spokane, WA
10/3/2023

Professional fast service. My only complaint is charging $280 to unclog a drain that took less than 3 minutes.

Response from Company:

Thank you for this 5 star review!

5.0 Tracie W. Spokane, WA
9/28/2023

Shaw plumbing fast, friendly, reliable with great customer service. Cory Arrived on target and was professional and delivered quality service and replaced faucet with ease!

Response from Company:

Thank you for this detailed, 5 star review!

5.0 Keri B. Greenacres, WA
9/26/2023

Shaw plumbing Services was here to install water to a new refrigerator that is coming in October. They did a great job, as there was some difficulty due to this home being built in 1979 and no water has ever been ran from the downstairs to the refrigerator upstairs. Nathan came in and got everything done perfectly, he also installed a garbage disposal for us and fixed our on/off water valve. Nathan is a great guy and a hard worker, we are impressed and will give all of our future plumbing needs to Shaw Plumbing Services! Thank you so much, Keri

Response from Company:

Thank you for this detailed review!

5.0 Joann R. Spokane Valley, WA
9/18/2023

They installed hand rolls in my shower and did an excellent job.

Response from Company:

Thank you for taking the time to leave us this 5 star review! We appreciate you allowing us to assist you with your plumbing needs.

1.0 Carl C. Spokane, WA
9/15/2023

I just had a water heater installed by Shaw Plumbing, and others should be aware of their price gouging and exaggerated charges. The price for the installation was well beyond industry standard which was then padded with additional fees/expenses that one would expect in the normal course of replacement. In addition to the already shamelessly inflated price for the water heater replacement, I was charged an additional $118 for a $7 shutoff valve, as if this was some kind of laborious addition to the already exaggerated charges. The shutoff valve fits in the same supply they had already charged me for, which is blatant price gouging. Then, I was charged an additional $418 to remove (unscrew) a very accessible 12-inch piece of supply pipe and replace it with Pex pipe (2 fittings and 12" of pipe = less than $10 and 15 minutes). Again, one would assume that this would be included in the ordinary installation quote, or at the very least to be charged actual time and materials. Overall, I was charged more than double the cost of a reasonable water heater installation. This is a rental property, which houses a family with two small children. I was not able to be on site for the repair but trusted that I would be treated fairly when approving the work. Instead, they took advantage of the situation and padded the repair with exaggerated, commissioned fees and charges. This was a very simple, easy, and straightforward replacement. I did not expect them to be the least expensive contractor, but I always expect honesty and to be treated fairly. It took seven unreturned calls and messages to reach Clay, the General Manager, who agreed to discount the invoice, but then later declined to honor his offer - bad business, and a complaint has been filed with Better Business Bureau. I was charged over $3100 for this replacement. I am concerned that Shaw Plumbing is a dishonest, predatorial contractor and would be very cautious when choosing this company. I suggest everyone know what the actual costs are and beware of dishonest price gouging.

5.0 Tom T. Spokane, WA
9/7/2023

Fast response and done quickly and neatly. Faucet works well.

Response from Company:

Thank you for this 5 star review.

4.0 Carol ann C. Spokane, WA
8/31/2023

Very professional, prompt, and informative. Would utilize them again if needed

Response from Company:

Thank you for taking the time to leave us this review.

5.0 Richard M. Spokane Valley, WA
8/10/2023

Responded promptly and completed the job

Response from Company:

Thank you for taking the time to leave this review!.

Photos

Shaw Plumbing Services
3
Our Team!
Irrigation and Sprinkler
3
Residential Plumbing
3
Bathroom Fixtures

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