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Shays Professional Home Organization
Maid Service, Janitorial Service, One Time Interior House Cleaning,
About us
Your home is the sanctuary for you and your family. As a small company that focuses on values such as integrity, honesty, and a job well-done, Shays Professional Home Organization & Cleaning Services promises to you that we will leave your home bright, clean, and gorgeous each and every time that we visit. Our mission is to provide the Northern & Southern Indiana area with exceptional cleaning services that support and promote quality relationships between us and our clients as well as with the community at large. If you simply require help on a one-time basis, no problem! My team and I will be ready to go. I also offer weekly, bi-weekly, and monthly appointments for people who would like to enjoy more free time.
Business highlights
10 years of experience
Services we offer
100% Customer Satisfaction, Home Organization , Maid Service, Teamwork, Trustworthy
Amenities
Free Estimates
Yes
Reviews
4.429 Reviews
| Number of Stars | Image of Distribution | Number of Ratings |
|---|---|---|
| 76% | ||
| 10% | ||
| 3% | ||
| 3% | ||
| 7% |
Filter reviews by service
Showing 1-25 of 29 reviews
Linda P.
Mar 2020
Maid Service
They are very professional they get to work and donâ t waste time.
Rosemary A.
Mar 2020
Maid Service
Everyone was very professional and courteous. Did a very thorough job and would recommend highly to anyone.
Robert P.
Sep 2019
Maid Service
Good company to work with, very professional.
Ann S.
Jul 2019
Maid Service
They were prompt and professional, and thorough. They did exactly what they said they were going to do. We plan on using Shay agIn.
Rebecca B.
May 2019
Maid Service
They were right on time. The business owner checked work and we later did a walk through to make sure the job was done to my liking.
Mary G.
Apr 2019
Maid Service
They did a very good job!
John O.
Apr 2019
Maid Service
Shay is very professional. Very pleased with her service
Gene S.
Mar 2019
Maid Service
Absolutely the best cleaning I have ever had!!
Jason C.
Mar 2019
Maid Service
Friendly and professional. Shay and her team do a great job! Very easy to work with.
Maria D.
Feb 2019
Maid Service
Not prepared for the job. She is friendly, however. Feel like I was overcharged.
Response from Shays Professional Home Organization
"I charged Maria for organization and cleaning. My crew showed up to the job and noticed that the client did not leave hangers (for us to hang up and organize clothing) or a working vacuum. I stated after estimate that I did not supply a vacuum or hangers and that she would need to leave them out for us on the day of First Initial Cleaning. She agreed to leave out hangers and her personal vacuum. I told the client to contact me as soon as she got home so we could go over what was done and what needed to be done next cleaning since the job could not be finished. We finished what we could, but was unable to hang up clothing or vacuum carpeted areas. I offered to come back to the apartment and finish the job without any charge on a later date. **Customer Service is important to Shay's Professional Home Organization. If you are not satisfied, our employees will come back and clean whatever area didn't meet your expectations. We just need to be notified within 24 hours of job. :)"
Shannon B.
Jan 2019
Maid Service
Good communication, super clean house!
Jared W.
Sep 2018
Maid Service
they are easy to get in touch with and respond quickly. They are easy to work with. Shay is very easy to work with. She follows up on all quotes. Her level of service is phenomenal as well as he quality of theur work. Her pricing is great.
Chelsea H.
Aug 2018
Maid Service
..
Page D.
Aug 2018
Maid Service
Not dependable.
Response from Shays Professional Home Organization
"I worked with Page from May 2017-April 2018. Had no problems with the client, except for not being able to get ahold of her several times via phone call. Several times client would need to reschedule because of health, so I would fit her in to different days to help her out. I have been in Texas from June 2018-current. Not sure why a review was left several months after leaving Indiana. Customer Satisfaction is important to me and I try to be very flexible with every client."
Marianne P.
Jul 2018
One Time Interior House Cleaning
very professional and charming personality...did all I asked for and more, as she saw what else needed done.
Norma R.
Jul 2018
Maid Service
I'm very impressed
Cara S.
Jul 2018
One Time Interior House Cleaning
Very professional and thorough. Great communication. Offers a wide variety of cleaning/organizational services, customized to your needs and lifestyle. Very efficient!! Could not be happier with the service and I plan on continuing on with service.
Chris B.
Jun 2018
Maid Service
Shay did an amazing job with my apartment! So sad she had to move to Texas. She is very reliable and good at her job!
Jake M.
Jun 2018
Maid Service
So glad that Shay now offers services in Texas! She did an amazing job! Great customer service and has such a friendly personality!!!!
Bonnie L.
Jun 2018
Maid Service
Pleasant, prompt did fair to good job, was notdissatisfied, however last week did not show, did not call, did not return phone message - don't know what happened SURPRISED and DISAPPOINTED
Response from Shays Professional Home Organization
"I spoke with client and resolved the issue. She had a land line and my message did not go through."
Steven J.
May 2018
Maid Service
excellent cleaner, like I would were I still able to do it. She's very professional. Took me through each room to show me exactly what she had done. Near as I can tell, didn't miss a thing. House looks sparkly.
Helen R.
Mar 2018
Maid Service
When Shay came for an estimate, she seemed very professional and efficient. The day chosen for my cleaning; Shay arrived late and stated she did not feel well. I re-scheduled. The next appointment date; it snowed and Shay did not come. We rescheduled again for the next day. She and her helper arrived on time but did not complete the job of "deep cleaning" that I requested. Baseboards were not touched and we decided that the mirror over the fireplace was out of her reach. One of my window shades was broken; which was not a big deal; but neither girl advised me of the situation. When leaving; Shay stated that she would call that evening about scheduling for two weeks. I have not heard from Shay regarding that following and I feel that I need to research another service,
Response from Shays Professional Home Organization
"I did a walk through with client after the deep cleaning was finished to go over in detail what we did in each room. Was told by the client that she was satisfied and she wanted to schedule for a monthly service. I was not aware of the broken shade and neither was my employee. I called client and apologized about the broken shade and also made her aware that I was making some changes to my schedule and was going to get back with her as soon as I made some changes."
Terry S.
Feb 2018
Maid Service
Scott G.
Feb 2018
Maid Service
Shay seems very nice. Professional and well organized. I am excited about working with her.
Dan M.
Dec 2017
Maid Service
Good communications.
Licensing
State Contractor License Requirements
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FAQ
Shays Professional Home Organization is currently rated 4.4 overall out of 5.
Monday: 8:00 AM - 5:00 PM
Tuesday: 8:00 AM - 5:00 PM
Wednesday: 8:00 AM - 5:00 PM
Thursday: 8:00 AM - 5:00 PM
Friday: 8:00 AM - 5:00 PM
Saturday: 8:00 AM - 1:00 PM
Sunday: 8:00 AM - 1:00 PM
Yes, Shays Professional Home Organization offers free project estimates.
No, Shays Professional Home Organization does not offer eco-friendly accreditations.
No, Shays Professional Home Organization does not offer emergency services.
No, Shays Professional Home Organization does not offer warranties.