Siding Depot, LLC

We had Siding Depot replace our siding and windows. Their service was amazing and we love the finished product. They made the whole process, from beginning to end (including financing) very painless and easy. There were some parts that were confusing only because it was the first time we did something this large scale and we had many questions and unknowns and when you don't know what to ask, it is hard to know what you don't know. Once the work started, some things came up that we did not plan for or were not ready for and had not asked about, but they were resolved quickly and explained thoroughly at that point (I just wish we had known ahead of time).

We had a wonderful experience with Siding Depot! We replaced all of our siding and screened in our back porch. The team was professional, communicative and so patient with all of our questions. We couldn't be happier with the end product!

Siding Depot removed and replaced the siding on my house, replaced any rotted wood, and painted. I worked with Matt from the initial consultation to completion. I also worked with Felecia and Nick in the office as well as the 2 teams on site. I am very happy with the work that was done. I am most pleased with the quality of work, the responsiveness, and the fact that they did not try to upsell services that I did not need. The clean up at completion was nothing short of professional. Matt has been easy to talk to and very responsive to any of my questions or calls. I definitely recommend this team and would work with them again if I need their services in the future. Thank you Siding Depot for a job well done.

I am sorry to say that the work provided by Siding Depot was not done as we initially agreed. We had agreed that following the installment of the siding 50% of the estimate would be due and that following the painting, the second half (50%) would come due. When I asked why the first payment was well above the 50% you informed me that it wouldn't be 50-50 instead it would be 80% - 20% with no explanation given. We had agreed that damaged or rotten wood would be removed and replaced. While waiting for the chimney cap to be constructed and installed, I did an inspection of the chimney from my attic and found a portion (3ft x 5ft app.) of rotten and damaged plywood at the top of the chimney that had not been replaced and siding had been placed over it. I asked your employee to take pictures and relay my concerns to you. I viewed the pictures he took and assume they were passed on to you. I have heard nothing from you.

The work was very well done, clean and professional. They started on time did everything they said they would do and left my property clean after they finished. I would definitely hire them again.

Siding Depot came in with the lowest bid. They installed new Hardie board siding, soffit and fascia and new gutters including painting. They showed up on time, completed the work in a timely manner using high quality materials. I highly recommend them and will use their services in the future.

Very good communication with Ruby and Madison

loved the work the crews did above and beyond

Poor gutter work on my detached garage. When the supervisor told us the project was completed, the siding and gutters on the main house and gutter on my detached garage were completed, I paid the $27K install fee. Within a month or two I get notice of a Lien, filed by the material provider. Lien eventually is cleared. Then I find, part of my gutter, on the detached garage falls off. When I go to check, I find 8-9 feet of my soffit stacked next to the building. So, when the installer was pulling off my old gutter, they pulled out the fascia, allowing 8-9 feet of soffit to fall out. When I call Siding Depot, their tech says it will be $475 to repair my fascia and soffit. I explain, shame on me, for not walking every foot of the installation. But their team pilled the fascia loose when removing the old gutter. The soffit did not fall out in a neat stack beside the garage. So buyer beware, walk every inch of the work, and ask for proof the material vendors are paid, before you write the check.

Overall the quality of the work was good. The crew, although shorthanded, were hard workers and did an overall good job of cleaning up each day. The fact that they spliced into my outside AC unit power which caused the AC compressor breaker to pop was disheartening but luckily no one was electrocuted and no damage to my AC unit. The dumpster stayed in my driveway 1 week longer than they said and the extra materials laid beside the driveway for another week after that. The biggest issues were that I was required to check everything the crew did to make sure that they did everything that was on the quote; which they did not. I felt this was something that the Project manager should have done alongside me. The project manager agreed to refund money after I sent him pictures of an item omitted; however, never relayed that to their invoicing/office manager. Although they were good about not asking for any payment upfront, they required payment after each sub-project (siding/painting). The Completion Certificate that I was asked to sign and pay did not match the work that was done; credits and additions. The changes I noted on the Completion Certificate were never relayed back to the office manager. I asked for a final payment amount due after the painting portion of the project was completed which was to include any credits or additions with the hope of avoiding any future discrepancies. They provided me with an updated final total which I paid. I then received a message three weeks later saying I still owed them money. After requesting a detailed invoice, I could see where they did leave off in their original final total one add-on that I had approved and they had not given me credit for the work that was not done. There was no acknowledgment or explanation that they had made a mistake in the final number; just when are you going to pay us. If you do business with Siding Depot, I would request that the project manager (who provided the quote) be there for the inspection of each phase and provide you with an agreed-upon Certificate of Completion for the work actually performed and a detailed invoice of the total amount owed. Their response to my concerns was Thank you for the Feedback. That along with the lack of acknowledgment that they had provided an incorrect final payment amount, was very frustrating. I do not believe the customer should have to manage their invoice process and communication between their staff. Their actions seemed more like a startup company than one that has been around for years.

Every person associated with Siding Depot and my project that I encountered was professional and polite. That alone earns my business. I was extremely pleased with the result of my project which was completed quickly and without any delays. Thank you.

It would have been nice if the project manager had connected with me after the job had been completed.I never back from him.I guess he moved on to another sale to make.

Hard working crews worked from 8:15 am till dark. Always clean up and covered materials before the left for the day. Great communication with sales person anytime there was a problem. We did new siding and windows. Can't say enough about this company. I wish everyone did business this way!

To me they were very professional and informative.

Very professional

I had Siding Depot replace approx. 1/3 of the siding of my house, then paint. I was very impressed that every team and crew member strove to deliver quality work, did everything the 'right' way. Strongly recommend.

They replaced LPS siding on my chimney. The LPS was bubbling and would leak. Quick estimate, work done in a week. another contractor painted a week later. Best price from 3 other companies.

Very detailed estimate, great service, quality work. Recommending them to all my neighbors.

excellent company

The work was done quickly. They communicated with me every step of the way and the work was done for the quoted price.

They did good work and were polite and responsive to requests. But they said they would take one day, and ended up taking three. I think they could have done everything in one day but there was a lot of disorganization leading to the workers sitting around doing nothing for hours at a time. That's a problem with the supervisor, not the workers. When they had the necessary equipment/materials, they worked quickly and I'm satisfied with the overall quality and the price was right (not lowest, but in line with other offers). I would recommend them but expect then to take a bit longer than they promise.

Great service, quality and many positive comments from friends. A thumbs up. I'm happy that I called Siding Depot.

Showed up on time as scheduled and got the work completed before their estimate. Pretty good since the weather did not cooperate.