Major KUDOS to Rodney of 'Signature Springs HVAC." I'd highly recommend this company due to their outstanding quick response, expertise, and honesty. They saved me close to $20K, yes I was taking advantage of hook line, and sinker. I was in panic mode, being a Veteran, I chose a locally veteran-owned HVAC company. I was sold a heater and water heater, under "false pretenses!" Colorado Springs was hit with temperatures in the mid-20s, plus snowstorms forecasted. I woke up to a cold home, was it my thermostat, or batteries charged? No... Friday, I had a busy day planned, I later came home and acted too quickly, I was freezing!!! The first HVAC company arrived and gave me an assessment, I needed a new furnace, that was beyond repair. He also saw my water heater and said I needed it replaced ASAP!! He guaranteed installation, the next day. Red flag... I contacted a family member and he informed me that as "taken advantage of!" Long story short, he gave me steps on what I needed to do. I quickly contacted the HVAC company and canceled (it wasn't easy), and I refused to sign the loan company contact. I was on the phone with the loan company and explain my situation. We had to cancel the service contact, it was a nightmare, I wouldn't want anyone to go through this... Signature Springs HVAC came out and Rodney did a service call. He quickly identified the furnace problem, it had a "clogged" pressure switch port. It was up as and running within 5 minutes. Below is my service report... The furnace was not properly diagnosed by the previous company. Found that the furnace had a clogged pressure switch port. Clean out the port and test the unit multiple times. She was told that she would need a whole new furnace at $13,000. Also told her she needed to replace her water heater first. The data plate on the water heater shows that it is from 2019 If you get a quote from an HVAC contractor that sounds too good to be true, it probably is. Please read all the reviews first!! Call a family member or a trusted friend, for advice. Lastly, get a second opinion if you think that the technician is scamming you. I'd wholeheartedly like to thank "Signature Springs HVAC" for their excellent service. Rodney was professional, I felt very safe with him!! I'd highly recommend him to anyone who needs HVAC services. Cynthia C.