My husband and I don't have the skills to do minor repairs ourselves, although I have played a major role in managing our various home renovations, etc. So I'm used to dealing with contractors. It was very difficult to get a handyman to agree to do minor repairs for us, since most want the big contractor jobs, and JT/SVH was very prompt in calling us once he got the referral from Home Advisor and was immediately available. He gave us a rather high estimate -- $1200 for fixing a doorknob, some grouting/caulking, and fixing a window apron--but we were like, okay, we don't know how to do this ourselves,so let's give it a shot. During the day he was here, however, it appeared that he wanted to take as much time as possible to do our repairs, so as to bill us for his hourly rate. He spent seven and a half hours: applying WD-40 to our doorknob, doing some caulking in our bathroom (a really terrible job, BTW, with gaps and spillage into other cracks), and cutting and shaping a piece of wood to replace a rotted window apron. He also did a quick snake-unclog of our master bathroom drain. There were multiple smoke breaks, taking other calls, etc., and lots and lots of wordy nonsensical explanations as to why things were taking so long. He would ping-pong from one task to the next, leaving tools at one unfinished station and going on to another. I don't believe it takes seven and a half hours to do all of these things. I have seen skilled contractors perform far more complicated tasks in a quarter of the time. And he charged us for the 7.5 hours in full, and then did not offer a satisfactory explanation of what our original $450 deposit covered, and said he had to return another day to finish the other bathroom and fix our kitchen cabinet. So we decided to terminate the arrangement after that first day, and leave the other tasks undone. We felt he was a) likely to over-charge us above and beyond the estimate, by claiming that minor tasks would take a really long time to complete and b) likely to do a not very good job, like with the bathroom caulking. On the plus side: our doorknob now works (we don't know how to take apart the doorknob to lubricate insides) and our master bath shower drain is unclogged and we do have a new piece of wood alongside the bottom of our window. If you feel like paying $1000 bucks for these tasks and then having your ear talked off as to why these tasks take FOREVER to do, by all means, hire JT. In retrospect, I would have preferred a handyman who said: Look, I can't make money charging you an hourly rate for these minor repairs, so can we negotiate a project fee so I can complete them quickly and then get out of your hair? Also would have preferred a handyman who knows how to do caulking/grouting.