Simply Clean

This company is fantastic. They provided a team of 3 very knowledgeable and hard working people to do a move-out deep cleaning of a very dirty and challenging apartment. Thank you Liz and team, you are awesome!

Reasonable and very thorough. Very courteous, stayed on task, and didn't waste any time. I had a lot of dog hair and they did a very good job. Started from the top and went through every portion of my house. They pulled up cushions in the furniture and even cleaned the air ducts in the floor. I feel like i have a new house and i will be calling them soon to come back and clean again!

She goes beyond the call of duty. She will do whatever you need her to do, never complains and if you see something you don't like she will fix it right away. She works with her sister and she is great as well!

I had a great consult with Liz (owner) the week before scheduled services. We discussed her coming to do deep clean for my house and then doing scheduled maintenance weekly. She asked me to give her a list of particular things to make sure she didn't miss, but also explained a list of things that would be included in the deep clean to justify the high hourly cost. Things like baseboards/walls/fans/windows etc we agreed upon expectations and agreed that since it was a deep clean she'd have 3 people working on the job to minimize hours cleaning. She gave me an estimate of $300-360 for the deep clean (STEEP $60/hr For the deep clean) then 100-120/week maintenance. She came the Friday following our consult with ONE other lady to do my "DEEP" clean so my family and I went to run errands to facilitate their efficiency and get out of their space. Upon my arrival home and their "completion" of the job I was quite disappointed to see it was minimally cleaned -- not at all "DEEP" cleaned. She then requested her $360 which I instantly paid via PayPal before I really had time to really inspect anything. I then asked her to take the trash down to the side of the road on their way out -- (I even helped them load their supplies and trash into the back of her truck). Upon her leaving I observed Her zooming down my driveway -- trash flying all over my yard and dwane (her helper) quickly picking up a few things that fell out as she was leaving. Trash was still in the yard including CIGARETTES on my porch. To charge $60/hr and not even do a basic clean was so disappointing. They DID NOT do walls/baseboards/windows/floors/tile/sinks/bathtubs/or even cobwebs. They didn't even do a good regular clean. I asked them to pay particular care of the play room because my child will be playing in there and just after they left I let her crawl around for 30 minutes and her hands and knees were grossly brown -- they clearly used dirty water to "mop" the floors if they mopped at all?? I requested they come back and do my actual deep clean and they agreed and deeply apologized. Liz Said one worker was in the hospital and that she agreed they hadn't done a very good job. They wanted to make it right. She requested a detailed list and I supplied it via email. They showed up the Monday following their first visit to truly "deep" clean. On their arrive Liz saw a couple of barely notable paw marks on the dinning room floor from our dogs because it's right next to our back door, and she went ballistic on my nanny while she was holding my child. My nanny was about to leave to give them space and Liz yelled at her saying she is not going to "reclean the house". She stormed out and did not touch a thing. I feel like I was scammed and they ran with my money. I have photos to prove the terrible job. Also they broke a glass 3 wick expensive candle of mine and said they'd replace, but did not. This was a complete disaster!

Liz and her team are great people to work with, They do the job that was ask of them and always just a little bit more. Our 6000 square foot home was full of powdery dust from refinishing hardwood floors. They got most of it and will be returning to get the rest. I hired Liz and her sister for twice a month cleaning. That didn t work out for either of us. Catherine.

Liz's quality is meticulous and she always is a perfectionist when it comes to customer service.

She's very professional, detailed, and goes above and beyond even what you ask her to do. She's the best I've ever had. I've already referred to her new clients.

They have done a one time but I am calling them back. Went above and beyond what I ask.

Very professional from start to finish.