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About us
Simply Crystal Clean is a superior commercial cleaning and post construction cleaning company .The company is registered in California, licensed, insured, bonded. Our staff are well trained and worked in the industry for many years. With respect to current public heath situation involving Cove-19, we offer an effective sanitizing and disinfecting cleaning following CDC and Osha guidelines.
Business highlights
Se habla espanol
Emergency services offered
8 years of experience
Services we offer
Commercial Office Cleaning , Deep Cleaning , Moving in and Moving out cleaning , Post Construction Cleaning , Vacation rental Cleaning , Airbnb Cleaning
Amenities
Emergency Services
Yes
Free Estimates
Yes
Accepted Payment Methods
- CreditCard
Reviews
4.132 Reviews
| Number of Stars | Image of Distribution | Number of Ratings |
|---|---|---|
| 66% | ||
| 16% | ||
| 3% | ||
| 6% | ||
| 9% |
Filter reviews by service
Showing 1-25 of 32 reviews
Shawn D.
Nov 2021
One Time Interior House Cleaning
Great crew
Richard M.
Aug 2021
One Time Interior House Cleaning
Although I gave them a credit card, I have been unable to get them to send me a paid bill. This has caused a delay in returning a Security Deposit. I have made two telephone calls and nothing. I will never use them again. - Dick M.
Mary L.
Aug 2021
Maid Service
Did as little as possible. Did not spend the full time paid for.
Tony G.
Jul 2021
Maid Service
After a reschedule, arrived when promised. Thorough and really made sure we were happy with results.
Lisa T.
May 2021
Maid Service
Seemed in a hurry... did not spend much time. Did not empty all trash cans? I am looking for someone who cares.
Response from Simply Crystal Clean, LLC
"Hi Lisa, We are sorry to hear about the fact that our employee rushed herself to finish the service. I reviewed the schedule, the cleaner had no other cleaning to attend on the calendar. WE will communicate with the cleaners to learn about the reasons for the rush. We will contact you today to offer accommodation and a discount on your next service if you decide to have another cleaning. Best Regards Simply Crystal Clean Management"
Jeff C.
May 2021
One Time Interior House Cleaning
Hire Simply Crystal Clean if you to want to throw your money away. We just bought a house and I found Simply Crystal Clean through Home Advisor. We hired them to do a deep cleaning in our new house before we moved in. They charged me $495 and they did NOT Clean the following: 1. Tile floor 2. Kitchen drawers and cabinets 3. Stove 4. Closet shelves 5. Oven 6. Master Bathroom floor 7. Master bathroom counter 8. Master bathroom sinks 10. Master bathroom shower. 11. Master bathroom toilet 12. Master bedroom completely missed. 13. 3 outdoor decks My wife had to stay up and wash the tile floor herself for 1.5 hours after 10 pm with an 18-month-old.
Response from Simply Crystal Clean, LLC
"Good Morning Jeff, Thank you for sharing your concerns. We are sorry to hear about your negative experience with our company. Just for clarification, we don't charge clients till we finish the service. If you recall, we immediately scheduled a follow-up cleaning with a separate group of cleaners to address your cleaning issues. We charged $495 for moving in cleaning over 3100 sqft multi-story house after second cleaning. We will be happy to communicate with you more in this regard and find out in what way we could assist you and we failed. Please feel free to contact us anytime. Best Regards Simply Crystal Clean Management"
Vilma L.
Apr 2021
Maid Service
Very good, friendly and professional.
Jonnet H.
Mar 2021
Maid Service
I was quoted for two people. The day of cleaning one person shows and doesn?t speak English. I notified the office that I was displeased. They offered to reschedule me but assured me that the employee would stay until the house was cleaned. A lot of back and forth. The employee did a great job but not worth the hassle.
Response from Simply Crystal Clean, LLC
"Hi there, As explained in our text messages, we are extremely sorry for having one cleaner as the other cleaner called sick. for the safety and protection of our staff and client, we take sick leave requests seriously and will not allow anyone with any sickness to work until we become certain that the illness is not something major. We offered to reschedule or the cleaner stays longer, both options were not approved. We adjusted the cleaning rate. Once again we apologize for any inconvenience and wish you all the best. Regards Simply Crystal Clean"
Chandra N.
Jan 2021
Maid Service
None
Kristy C.
Dec 2020
One Time Interior House Cleaning
The team of two were professional and they did an excellent job.
Ann M.
Sep 2020
One Time Interior House Cleaning
Did a good job; not exceptional.
Loretta S.
Jun 2020
One Time Interior House Cleaning
I was fairly pleased with the cleaning service. I will not be using them or any other at this time.
Lisa C.
Dec 2019
Maid Service
My husband & I are disabled & therefore find it necessary to use a cleaning service. We've used a few cleaning services over the last 25 years & we've been fairly happy with them, however, each cleaning person eventually found it necessary to leave their business due to personal reasons. Since we needed to once again find a cleaning servuce, I decided to use an app this time to help me find someone. I entered all my info on the Home Advisor app & Simply Crystal Clean was the first to respond & also offered the best price BY FAR compared to the other cleaning services so I decided to go with them. WOW! AM I GLAD I DID! Maggie & Jose came to our home to clean & THEY CLEANED OUR HOME BETTER & MORE THOROUGHLY THAN ANYONE HAS EVER DONE IN 25 YEARS!!!! They moved our sofas in order to clean under and behind them, they moved our dressers in order to clean under & behind them, they cleaned the baseboards in the bathrooms, they even cleaned the inside of my oven! I used to clean houses for a living before I became disabled and I was always a very thorough cleaner for my own home and also for my client's homes & I had always hoped to find someone like that to clean my home but sadly, was never able to. I thank God for Maggie and Jose! They actually cleaned my home even more thoroughly than I do, myself! I can't say enough good things about Maggie & Jose & Simply Crystal Clean!!
Chris B.
Oct 2019
One Time Interior House Cleaning
Great response - good service. Called me back and within a few hours had a whole crew of 5 to clean my house ! Even smells good too . Great job guys !! Chris
Robert H.
Jul 2019
Maid Service
They billed at a price different from the quote when notified they quickly adjusted to the correct price
Response from Simply Crystal Clean, LLC
"Greetings Robert , Thank you for doing business with Simply Crystal Clean . We truly value your input and appreciate your time sharing your experience about our company. We do our best to be as accurate as possible with our estimates. Sometimes we might make errors for $20 to $30.00 with the first cleaning .Considering the fact that cleaning is physical work, it is hard to estimate the total hours of labor with 100% accuracy . Moving forward, we will disclose any possibility of extra charges with our new clients in advance to avoid confusion . We apologize again for any inconvenience this may have caused .Out of respect to your conversation with the owner of the company, we immediately adjusted the invoice to the original quote and removed the extra hour of service from the invoice. Please feel free to contact us with any recommendation. looking forward to doing business with you again. Best Regards"
Zhongjie S.
Jul 2019
One Time Interior House Cleaning
responsive and precise work. I called them a day before a holiday and the work is done in the morning right after the holiday.
Hanoze M.
Jun 2019
One Time Interior House Cleaning
They were the cheapest price compared to other competitors
TAEYOUNG E.
Jun 2019
One Time Interior House Cleaning
They did a good job.
Jake M.
May 2019
One Time Interior House Cleaning
Simply Crystal Clean did an amazing job cleaning up the new home I moved into! It was a big job but they got it done and did fantastic work.
Anita M.
May 2019
One Time Interior House Cleaning
Excellent service and very responsive.
Mary D.
Mar 2019
One Time Interior House Cleaning
The cleaner was confident and quick but lacked in detailing.
Blair A.
Mar 2019
Maid Service
Awesome owner & employees! Easy to communicate with, accessible by phone and attentive to your needs. Tackled a difficult cleaning exceptionally! Have tried others, this is now my only cleaning service!
Kathleen S.
Feb 2019
One Time Interior House Cleaning
Mike S.
Feb 2019
Maid Service
Very happy with their service, they are very professional.
Samar T.
Feb 2019
Maid Service
You would not be disappointed with the service you will receive.
Licensing
State Contractor License Requirements
All statements concerning insurance, licenses, and bonds are informational only, and are self-reported. Since insurance, licenses and bonds can expire and can be cancelled, homeowners should always check such information for themselves. To find more licensing information for your state, visit our Find Licensing Requirements page.
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FAQ
Simply Crystal Clean, LLC is currently rated 4.1 overall out of 5.
Monday: 7:00 AM - 7:00 PM
Tuesday: 7:00 AM - 7:00 PM
Wednesday: 7:00 AM - 7:00 PM
Thursday: 7:00 AM - 7:00 PM
Friday: 7:00 AM - 7:00 PM
Saturday: 7:00 AM - 4:00 PM
Sunday: Closed
Simply Crystal Clean, LLC accepts the following forms of payment: CreditCard
Yes, Simply Crystal Clean, LLC offers free project estimates.
No, Simply Crystal Clean, LLC does not offer eco-friendly accreditations.
Yes, Simply Crystal Clean, LLC offers emergency services.
No, Simply Crystal Clean, LLC does not offer warranties.