Ideal Comfort

Very professional, attention to detail and explained everything from start to finish.

5 days ago While we make it a practice to obtain three bids for any service project, we failed this time. Ben, the project manager was so knowledgeable and pleasant, we felt we could trust his expertise. He spoke with honesty and we felt his integrity coming through, as he carefully explained the basics and complexities of a furnace/heat pump/AC function. As a result, we chose Ben and Ideal Comfort to install our system without obtaining any other quote. Ben and Ideal Comfort worked quickly and efficiently to complete the installation. The installers were pleasant, accommodating, and worked long past 5 PM to complete the install. They were careful to remove their shoes, and used a drop cloth. When we requested a possible change to the exhaust pipe placement, Ben good-naturedly adapted the plan, and was very fair with the price adjustment. After the installation was complete, we had some initial issues with a default programming issue with our thermostat. Ben came right over and began systematically trouble-shooting, even though he suspected the problem was with our thermostat. Should any issues should arise with our new HVAC system, we are confident Ben, and Ideal Comfort will assume responsibility promptly. We are enjoying the warmth of our combo heat pump/multi-stage furnace. and glad we are

Kept schedule promised.

did not repair heat pump because of parts no available. Will research for parts. Doubt he will find them.

We own a winter home in Gilbert, Arizona, and have been using Simply The Best AC to service our equipment for almost 10 years. This past summer our upstairs AC went out, and the company sent a service technician to trouble shoot our system. We ultimately decided to replace the 12 year old system (which was out of warranty) with a new Daikin system. We bought the multiply stage system which has performed wonderfully. We couldn't be more pleased.