Sir Grout New York

4.37 | 21 Verified Ratings
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Sir Grout New York

4.37 | 21 Verified Ratings
Write a Review

718-514-6016

144 North 7th Street, Suite 423
Brooklyn, NY 11249
 
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Profile
Sir Grout New York


Sir Grout is a leading innovator in the hard surface care industry that recognizes the special needs of homeowners and businesses. With the knowledge that our customers want convenient, cost effective and quick results, we have developed unique products and processes that transform rooms with tired and old looking grout and tile back to looking like new in less than a day. Our proprietary cleaning methods and renowned ColorSeal process have set us apart from all companies in the floor restoration sector.

Achievements

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Service Area

  • New York
  • Brooklyn
  • Flushing
  • Jamaica
  • Long Island City
  • Astoria
  • Bayside
  • Queens Village
  • East Elmhurst
  • Elmhurst
  • Kew Gardens
  • Ridgewood
  • Floral Park
  • Far Rockaway
  • Little Neck
  • South Ozone Park
  • Whitestone
  • South Richmond Hill
  • Forest Hills
  • Springfield Gardens
  • Middle Village
  • Jackson Heights
  • Maspeth
  • College Point
  • Bellerose
  • Woodside
  • Woodhaven
  • Corona
  • Rego Park
  • See All >

Services Offered

Cleaning & Maid Services
  • Clean and Polish Flooring - For Business
Tile
  • Clean Tile & Grout
  • Stone & Marble Polishing
  • Grout Replace or Repair

Areas of Expertise

  • Tile & Grout Cleaning
  • Stone Restoration & Polishing
  • Grout Replace or Repair
  • Sandless Hardwood Floor Refishing
  • Clean and Color Seal

Product Brands Used

  • stainmaster

Quick Facts

Business Hours
(Please call to confirm)
  • Free Estimates
  • Credit Cards Accepted
  • Bilingual

Credentials

In Business Since: 2007
Memberships & Affiliations
  • National Tile Contractors Association
  • Home Advisor Elite Service
Awards
  • Home Advisor Elite Award
  • Angies List Super Service Award
  • Sir Grout Top Franchise
Screening
HomeAdvisor Screened. View Details

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Business Overview

Community Involvement

Boys & Girls Club

Big Brother Volunteer

How We Got Started

I chose to work in this industry because I love the service industry.

We started in this industry in 2007.

We describe our business as Family owned and operated

 

Photos
Sir Grout New York


My Work
5 Projects
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Ratings & Reviews
Sir Grout New York

Real feedback from real homeowners.
Learn more about this pro by reading the ratings and reviews below.
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Showing 1-10 of 21
  Page 1 of 3
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5.0   |  
Review by in New York, NY
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4.5   |  
Review by in Brooklyn, NY
Willam arrived on time and took pride in his work. I would use them again.

1 of 1 users found this review helpful.

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4.0   |  
Review by in Forest Hills, NY
Did the job well but they were a bit expensive.
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5.0   |  
Review by in Oakland Gardens, NY
Project: Clean & Seal Grout or Tile
Work done: Re-grout, seal and re-caulk two bathrooms I highly recommend Sir Grout. Eddie was prompt and professional when he arrived for the estimate. The work was scheduled for two days the next week. William performed the work in both bathrooms was prompt, professional and did an excellent job in both bathrooms. I was very pleased with the results.

1 of 1 users found this review helpful.

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1.0   |  
Review by in New York, NY
They did a horrible job and have not responded to three attempts to have it corrected. Also they employ migrants who speak no English and know nothing about grouting - this is a thoroughly bad "business" and possibly illegal. The price was high and the quality deplorable. Do NOT even think about using this rip-off "company".
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5.0   |  
Review by in New York, NY
Reasonable price, very professional and friendly staff, detailed estimate, did job on time, highly recommended
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5.0   |  
Review by in New York, NY
Very responsive. Gave customer the benefit of the doubt. Best value out of 3 contractors compared from HomeAdvisor.
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5.0   |  
Review by in Brooklyn, NY
Delivered as promised, timely, clean and professional. I would recommend them for any grout and bathroom work.
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0.5   |  09-01-2016
Review by a homeowner in Brooklyn, NY
After what I consider to be overpaying for the job, in a couple of months, I noticed cracks appearing in some areas where repairs were made. Upon contacting the company, I was first asked to send pictures of the problem areas. After doing so, I was promised a visit to take a look at the problem. After several weeks passed, I contacted Sir Grout to inquire as to why no one came to my house. At THAT point, I was told that unless/until I replaced the 'backer board(?)' in the entire bathroom stall, cracks will continue to appear in the repaired areas. I asked, if that was the case, why wasn't I told that BEFORE the repairs were made. And, if I decided upon hearing that, to continue with the repairs without replacing the backer board in the entire stall, why would they go on and do the job without something in writing, signed by me. How does anyone know/believe that that conversation happened. Certainly, if I was told that after paying what I thought to be too much for the job, cracks were going to start appearing soon thereafter anyway unless I replaced the backer board, why would I, a sane/smart person go through with the job without it anyway? I find it mind-boggling that Sir Grout would refuse to back up his company's repair job, and leave me out a substantial amount of money, and with a repair job that's falling apart. It is now one year since the job was done, and I have a long email chain back and forth with Sir Grout back over most of that time. Even with me advising him that I will take steps, with this being the first one, Sir Grout has steadfastly refused to do anything so satisfy a customer. This tells me that they don't care too much about repeat business or negative publicity, and expect to survive only by attracting and overcharging new customers. If another month passes without satisfaction for me, I will then move on to other planned actions to try and stop others from suffering my same fate with this company.

1 of 1 users found this review helpful.

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5.0   |  
Review by in New York, NY
I was very pleased and impressed. From the initial estimate through cleanup and suggestions for maintenance, the guys were easy to understand, professional, prompt, and very devoted to performing quality work.
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Showing 1-10 of 21
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