Smart Appliance Repair

4.56 | 28 Verified Ratings
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703-559-5800

8716 Spring Willow
Manasas, VA 20111
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Profile
Smart Appliance Repair


At Smart Appliance Repair we pride our company on reliability, great communication, integrity, and quality work. We strongly believe in giving our absolute best in all the work we perform. We are experts and will always keep you educated about the work process. We look forward to earning your business. Please note,There is a Trip charge/service fee to cover our techs time & gas money, but if you want us to repair those charges will go towards repair.

Achievements

Learn how HomeAdvisor screens and approves their pros.

Service Area

  • Arlington
  • Alexandria
  • Fairfax
  • Springfield
  • Herndon
  • McLean
  • Reston
  • Vienna
  • Manassas
  • Falls Church
  • Woodbridge
  • Dulles
  • Sterling
  • Merrifield
  • Ashburn
  • Chantilly
  • Leesburg
  • Centreville
  • Middleburg
  • Hamilton
  • Nokesville
  • Dumfries
  • Gainesville
  • Haymarket
  • Oakton
  • Lorton
  • Burke
  • Clifton
  • Bristow
  • Newington
  • Purcellville
  • Aldie
  • Lincoln
  • Quantico
  • Philomont
  • Dunn Loring
  • Fort Belvoir
  • Greenway
  • Great Falls
  • Occoquan
  • Annandale
  • Mount Vernon
  • Fairfax Station
  • Catharpin
  • Triangle
  • See All >

Services Offered

Appliances
  • Appliance Repair

Areas of Expertise

  • Appliance Repair

Quick Facts

Business Hours
Monday:
8:00 AM to 10:00 PM
Tuesday:
8:00 AM to 10:00 PM
Wednesday:
8:00 AM to 10:00 PM
Thursday:
8:00 AM to 10:00 PM
Friday:
8:00 AM to 10:00 PM
Saturday:
9:00 AM to 9:00 PM
Sunday:
9:00 AM to 9:00 PM
(Please call to confirm)
  • Warranty Offered
  • Trip Charge
  • Credit Cards Accepted
  • Bilingual

Credentials

In Business Since: 2000
Awards
  • Seal of Approval
  • Top Rated Professional
  • Elite Service Professional
  • Best of HomeAdvisor
Screening
HomeAdvisor Screened. View Details

HomeAdvisor allows Service Professionals to post information about themselves and their business on their profile. HomeAdvisor does not review or verify the information or representations set forth in those profiles, as they are self-reported by the Service Professional.

HomeAdvisor verifies state-level licensing where applicable - note: some states require local or county level licensing and you should verify whether or not your pro is properly licensed.
 
HomeAdvisor: The nation's largest network of screened and rated pros.

Ratings & Reviews
Smart Appliance Repair

Real feedback from real homeowners.
Learn more about this pro by reading the ratings and reviews below.
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Showing 1-10 of 28
  Page 1 of 3
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4.5   |  
Review by in Gainesville, VA
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5.0   |  
Review by in Springfield, VA
They were very fair. They came out for to appliances but could only repair one. I would use them again.
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5.0   |  
Review by in Chantilly, VA
Contacted this vendor via email and received almost instantaneous reply. Scheduled appt for that very afternoon, and Zain was very prompt and courteous. Checked out the old fridge and replaced the compressor relay, but also warned that the fault could be the compressor itself, and said a new one would cost almost as much as a new fridge. When the fridge still didn't work the next day, the company refunded the cost of the relay no questions asked. All I ended up paying for was the service call - and of course a new fridge!
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4.5   |  
Review by in Arlington, VA
Good diagnosis, good service by Zain. Slightly pricey fix, but certainly cheaper than a new refrigerator
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5.0   |  
Review by in Fort Belvoir, VA
Showed up on time, very polite and efficient. Was able to make the repair on the spot. I requested the technician call when they were on their way and he did making it easier for me to meet them at home instead of waiting there for the 3 hour window of opportunity. Will use again for future needs.
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5.0   |  
Review by in Alexandria, VA
They called quickly and explained their billing process clearly. Technician 'Zain' called before coming, arrived as scheduled, was neat and identified himself (wearing company shirt). He examined the dryer, told me the problem options and cost of fixing it, if it was the first problem. It was the first problem and he repaired it. Receipt of services was detailed and clearly written. He cleaned up the area around the dryer before leaving. Took less than one hour...probably 45 minutes.
Response by Smart Appliance Repair: Dear Melissa, thank you for your kind words it means world to us.

1 of 1 users found this review helpful.

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2.0   |  
Review by in Great Falls, VA
I called them on 12/23 and they came out that afternoon. Zain was very nice and explained it was a motor pulley - but only took about 15 mins and just took back of dryer off. Told me w/holiday that he'd have to wait until Tues to call about part and he'd let me know by noon that day. If in stock, he'd come out that Thurs or Fri. If not, could take a couple weeks. I didn't hear from him on Tues like he said, so I called. A receptionist told me that they couldn't get the part for 30-60 days. That's crazy since he told me a week, and especially since my husband found part online for less than $50 overnighted. The girl was dismissive and they obviously didn't want the work. I wasted $45 service fee for no reason.
Response by Smart Appliance Repair: Dear Adrienne, as we explained it was a factory order that take weeks to get, if you find something online we dont install those parts, reason, they are not original,we will not provide warranty, and we only charge you for installation which is more cost to you. so to save your time,money and energy we suggest the best possible !!! thank you

2 of 2 users found this review helpful.

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4.0   |  
Review by in Ashburn, VA
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4.5   |  
Review by in Alexandria, VA
hubby said I should wait to make sure it's fixed but the popping sound is gone so hoping it is. will know in a couple of days. had to have the ice maker motor replaced. they called, they came, the took their reasonable service call amount against the total charge. very pleased, hope I continue to be. just don't give out 5's.
Response by Smart Appliance Repair: Dear homeowner. thank you for the kind words we very much appreciate you too.
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5.0   |  
Review by in Burke, VA
Had an excellent experience, was able to made an appointment the same day. good thing they carry the part needed, same day repair, estimate given was fair ,what else could i ask for. will hire them again
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Showing 1-10 of 28
  Page 1 of 3

Seal of Approval

What is the screening process that Service Professionals go through in order to become members of the HomeAdvisor network?

  1. Verify Trade License
    HomeAdvisor checks to see if the business carries the appropriate state-level license.
  2. Verify Insurance
    As a part of our screening process, we encourage professionals to carry general liability insurance. We require coverage for hundreds of services.
  3. Verification of State Business Filings
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  4. Criminal Records Search
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  5. Sex Offender Search
    We confirm that the owner/principal is not listed on the official state Sex Offender web site in the state in which the owner/principal of the company is located.
  6. Bankruptcy Search
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  7. Legal Search for Civil Judgments
    We use 3rd party data sources to check the principal/owner of the business for state level civil legal judgments entered against them.
  8. Liens Search
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  9. Identity Verification (SSN)
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  10. Identity Verification (Reverse Phone Lookup)
    We conduct a reverse business phone lookup to identify records matching the phone number information provided by the business.



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