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About us
Smart Bath Company, Inc., proudly serves its customers with pride, integrity, and attention to the details that matter most to you. This is one of the many things that sets us apart from the rest. We are locally owned and operated. Give us a call today!
Business highlights
24 years of experience
Services we offer
Bathtub Liner or Shower Surround - Install or Replace
Amenities
Free Estimates
Yes
Accepted Payment Methods
- CreditCard
Reviews
4.333 Reviews
| Number of Stars | Image of Distribution | Number of Ratings |
|---|---|---|
| 52% | ||
| 15% | ||
| 6% | ||
| 6% | ||
| 3% |
Filter reviews by service
Showing 1-25 of 33 reviews
Gustavo M.
Sep 2016
Overall a good experience on the shower door instalation.
Kimberly B.
Sep 2016
Bathtub Liner or Shower Surround Installation and Replacement
I am in love with my new bath. The guys were great, definitely recommend this company.
Deborah R.
Sep 2016
Bathtub Liner or Shower Surround Installation and Replacement
Very prfessional arrived on time and did a wonderful job. The bath tub looks brand new!
Cynthia W.
Sep 2016
Bathtub Liner or Shower Surround Installation and Replacement
Prompt, professional and did a beautiful job.
Response from Smart Bath Company, Inc.
"cynthia thanks so much for this rating its a pleasure to work for somebody like yourself.If i can do any thing for you in the future please let us know again thanks so much.Jerry"
Charles K.
Sep 2016
Bathtub Liner or Shower Surround Installation and Replacement
Both bathrooms were completed in a timely manner. The installers were pleasant and did a great job Highly reccomended
Lavette H.
Sep 2016
Bathtub Liner or Shower Surround Installation and Replacement
Overall good.
William F.
Sep 2016
Bathtub Liner or Shower Surround Installation and Replacement
Job well done for a fair price.
Sheila D.
Sep 2016
Bathtub Liner or Shower Surround Installation and Replacement
Jerry does great work and he was very good at reaching out and providing an estimate for the job. His workmanship is top notch and he came in to the budget he promised. I would definitely hire him again for work in my home. Only minor concern is when bath liner was delayed in arrival due to weather en shipping route, he didn't call me to notify me (as I am a non resident landlord). I would have appreciated that as I had tenants waiting to get in but once here, he installed it asap and well.
Curtis B.
Sep 2016
We were not 100% satisfied. It took longer than originally promised. We were sold on the indication of "possibly by the end of next week," which turned into "next week," which then turned into "next wednesday," which THEN turned into "we'll let you know." I had to call to find out when the appointment was, and I was told i had an installation for 9AM the next morning. We had always told the company that we worked until 3, so that had to be reschedued for later the next day. we were also sold on the fact that the owners did the installations themselves - they did not. The doors did not turn out to be the size we ordered, which was frustrating Our attempts to find out why were answered by blaming the manufacturers, and us! The glass was special ordered based on the sellers own measurements, so all things should be accounted for in measurements - that is the purpose of special ordering. And blaming us for rushing the job was their excuse for not doing the installation themselves. 16 days is not rushing(when you're told 8-10), and we just wanted a phone call once in a while to let us know where things stood. We had to do the calls to get the status of the changing dates, when people should have been calling for us - especially to see if the time was ok. You can't just assume people can fit in 9AM when they work - especially when they tell you fromt he beginning that the job would have to be done after 3.The best part about the experience was the installer. He was very professional and was trying very hard to make everything right when he saw there were a few problems. He was pleasant and kept the bathroom very clean. He was the reason we weren't enraged, he was a nice guy trying to make his customres satisfied.The company was will
Mark W.
Sep 2016
N/A
Bathtub Liner or Shower Surround Installation and Replacement
I can not say enough good things about Jerry and Norman. They delivered as promised and MORE. They met all deadlines; came when they said they would; work was impeccable. They removed part of my tiles from my master bath shower, rebuilt and pitched my shower floor; installed acrylic shower walls and frameless glass walls. The end result was magnificent. I would hire them for any remodeling in my house and recommend them HIGHLY!
Joey K.
Sep 2016
The glass doors do not match up at the top. I pointed this out to them and they said it was the best they could do. I am very disappointed and hesitate to recommend them. Originally, I felt they were the best, because of the seemingly precise measurements they took.
Paolo F.
Sep 2016
Bathtub Liner or Shower Surround Installation and Replacement
Our experience with Smart Bath was excellent. We sent a letter thanking them for their service. I cannot say enough of their great customer service. We live far away from our apartment where the bath replacement needed to be done. Smart Bath helped us through the intricate bureaucracy to get the job done and kept constant communication with us. I especially commend Doug Eddy for his patience and professional attitude even through stressful times.
Daryl G.
Sep 2016
Bathtub Liner or Shower Surround Installation and Replacement
They were prompt in doing the job and completed the overlay in one day. We are very satisfied with the job and the warranty that came in the mail a few days later.
Karen H.
Sep 2016
Bathtub Liner or Shower Surround Installation and Replacement
Excellent neat workmanship. I love my new bathtub-shower enclosure. I would recommend Smartbath to anyone. Materials seem to be of excellent quality. Much better than I expected.
JESSE B.
Sep 2016
Bathtub Liner or Shower Surround Installation and Replacement
A little rocky at first as the parts did not come in on time and he did not call me to advise. when they came in he did a fantastic job of instelation.
Mrs. W.
Sep 2016
N/A
Mr. Pallante was very professional. Great service and work quality.
Lydia K.
Sep 2016
N/A
Bathtub Liner or Shower Surround Installation and Replacement
Smart Bath was honest in their pricing and went above and beyond to do an awesome job. The project was completed on time and pictures were sent to me. I'd definitely use them again and recommend them to others.
Rakesh K.
Sep 2016
Bathtub Liner or Shower Surround Installation and Replacement
Pathetic Experience. Guy charged us 1K and now there is water standing. We called him and he gave us another 2k estimate to repair his mistake. Please don't ever go for Smart Bath.
Response from Smart Bath Company, Inc.
"customer did not want to do the complete job from start , and was told thier was no garantee on the repair they requested as stated this repair was a temporary fix as they dont intead to fix properly i cannot keep installing a bandaid, sincerly jerry pallante"
Adrian W.
Sep 2016
Bathtub Liner or Shower Surround Installation and Replacement
My bath was lined by Jerry Pallante and his assistant just after Christmas. These men were organized, punctual, clean, and extremely competent. More important is that the tub liner fitted perfectly, as did the new shower doors. In short, Jerry Pllante transformed by bathroom for a relatively small amount of money and it looks better than ever. I thoroughly recommend SmartBath. Jerry has made it worthy of its fine reputation by being a perfectionist in every way.
Martin J.
Sep 2016
They were very professional, reasonably priced, efficient and superior quality.
Victoria B.
Sep 2016
Very honest and helpful. Definitely worth every penny for the expedited service. Will hire again.
William K.
Sep 2016
Bathtub Liner or Shower Surround Installation and Replacement
Excellent workmanship. 7 hours 30minutes to complete job.
T B.
Sep 2016
They were great! Timely, professional, and affordable!
Gustavo P.
Sep 2016
N/A
Bathtub Liner or Shower Surround Installation and Replacement
Lori W.
Sep 2016
N/A
Bathtub Liner or Shower Surround Installation and Replacement
Licensing
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FAQ
Smart Bath Company, Inc. is currently rated 4.3 overall out of 5.
Smart Bath Company, Inc. accepts the following forms of payment: CreditCard
Yes, Smart Bath Company, Inc. offers free project estimates.
No, Smart Bath Company, Inc. does not offer eco-friendly accreditations.
No, Smart Bath Company, Inc. does not offer emergency services.
No, Smart Bath Company, Inc. does not offer warranties.