About us
Smart Move Moving & Storage is a family-owned moving company based in Phoenix, serving homes and businesses across the Valley, including Tempe, Scottsdale, Mesa, Chandler, Gilbert, and Glendale. Since 2010, our experienced crews have handled local moves and long-distance moves within Arizona, from apartments and family homes to offices. We offer professional packing and unpacking, loading and unloading labor, furniture protection, storage, and specialty item moving. Our Arizona Readers' Choice Award-winning team is known for careful handling and dependable, on-time service. Whether you're moving across Phoenix or across the state, we make moving day easier. Request your free quote today.
Business highlights
Emergency services offered
22 years of experience
Amenities
Emergency Services
Yes
Free Estimates
Yes
Accepted Payment Methods
- CreditCard
Reviews
3.839 Reviews
| Number of Stars | Image of Distribution | Number of Ratings |
|---|---|---|
| 64% | ||
| 5% | ||
| 5% | ||
| 10% | ||
| 15% |
Filter reviews by service
Showing 1-25 of 39 reviews
Maracia R.
Apr 2026
In-State Moving Service
Over charged service, 8 hrs late. They had 4 guys and only 2 actually did the work. Do not recommend
Logan E.
Mar 2025
In-State Moving Service
Top notch moving experience
Humphrey F.
Dec 2023
Google Review
Ryan, Yuri and Molten were the BEST! Everything went smooth and they went above and beyond l!!!!
Response from Smart Move Moving and Storage, LLC
"Here's a response for Humphrey Fisser's review: "Dear Humphrey Fisser, Thank you so much for your fantastic review! We're thrilled to hear that Ryan, Yuri, and Molten exceeded your expectations and ensured everything went smoothly with your move. Going above and beyond for our customers is what we strive for at Smart Move, and it's rewarding to know that our team's efforts are appreciated. Your positive feedback is a great encouragement to our entire team, and we'll make sure to share your compliments with Ryan, Yuri, and Molten. We're here for you whenever you need moving services again in the future."
Sandy D.
Dec 2023
In-State Moving Service
The guys were great! They did a wonderful job, put my furniture where I wanted it and all the boxes and tubs also. If I ever move again, I would hire them again.
Nanci F.
Nov 2023
In-State Moving Service
Friendly and professional staff, fair prices.
Dawn H.
Oct 2023
In-State Moving Service
Was not advised during estimate that we would be charged 197.00 for travel time. When setting up service is when we were told.
Joel B.
Oct 2023
In-State Moving Service
Showed up on time. Handled my property with care. Took less time than forecast. Excellent crew!
Don G.
Aug 2023
In-State Moving Service
Great customer service
Denver F.
Nov 2022
In-State Moving Service
Unprofessional. Did not have proper equipment damaged the item moving.
Response from Smart Move Moving and Storage, LLC
"."
Kelley S.
Nov 2022
In-State Moving Service
Wonderful service, reasonable price, and the guys were polite, respectful and efficient. Their expertise was appreciated.
Laura C.
Nov 2022
In-State Moving Service
Smart Move was great, the two guys showed up on time, did a fantastic job in unloading, and installing the sectional. There was a slight difference in the quoted price and what the installer put on the invoice, but he quickly resolved it with Ricky (the one who quoted me), and they stuck to their quote. I recommend Smart Move!
Steve M.
Nov 2022
In-State Moving Service
All the sraff were great too work with.
Jan H.
Nov 2022
In-State Moving Service
These guys were absolutely incredible. I need them to load a storage unit with boxes and furniture from a u-haul. They were organized and fast.
Lex Z.
Nov 2022
In-State Moving Service
Waited HOURS after scheduling appointment weeks in advance. Dispatcher mentioned drivers needed sleep(which was understandable) when drivers called to state they were on their way they mentioned they were leaving the job they just finished. Movers were great and professionalâ ¦the customer service side not great at all.
J L.
Oct 2022
In-State Moving Service
They went above and beyond what was expected of. Them......Wonderful experience......I would hire this Co. Again! Great guys.....
Ivan H.
Sep 2022
In-State Moving Service
the two guys did a great job...
Alexander K.
Jun 2022
In-State Moving Service
If someone answers the phone with: "This is Ricky, and I can certainly help you today!", it says something about their confidence. And it only got better from there. I even did an office visit to meet them in advance. They know what they are doing ...
Patricia E.
Jun 2022
In-State Moving Service
Polite, efficient and on time. Though a small job,, it was moved carefully Would call Smart Move should We need a service again.
Valerie J.
May 2022
In-State Moving Service
Items were broken, unprofessional customer service, overcharged way overestimate, my house is damaged and it is brand new from movers moving items into the home and not doing it adequately. Items that are broken are too smart TVs, a 55-in and a 50-in along with them dropping my washer. However, it is still is workable. Furniture is chipped or has cracks on items that were improperly packaged in truck. No assistance when asking for resolution to damaged goods and price paid of 1K. Workers did not have proper tools to complete tasks if that is at hand of putting items back together as honored by management. I had to do this on my own with my own tools. There movers asked for food and items on site during service.
Janet A.
Apr 2022
In-State Moving Service
Smart Move did a great job of moving furniture and belongings from an apartment to storage. Tony, Anthony & Rich were professional, helpful and careful with packing and moving our stuff.
Carol H.
Jan 2022
In-State Moving Service
The guys were well intended claimed years of experience, but items not packed in the best fashion to utilize entire space. What did not fit they did not bring down stairs and we had to move ourselves which is why we hired movers. When we got items numerous things broken and bent.
Response from Smart Move Moving and Storage, LLC
"Carol I do not show that we moved you in my system, I show you got a quote but said you went with another company. Did you move with Smart Move Moving and Storage? Please give me a call so we can discuss the move in more detail."
Melissa C.
Jan 2022
In-State Moving Service
We paid twice as much to move as we were quoted. Smart Move stores our belongings for us which they misplaced for two days. After receiving a low ball offer for damaged items the owner told us if we did not like it we could sue him.
Larraine R.
Jan 2022
In-State Moving Service
Very unprofessional. Endured much furniture and floor damages.
Debbie O.
Dec 2021
In-State Moving Service
Tommy and Ryan arrived on time, worked quickly and carefully. Very happy with the move.
Linda D.
Nov 2021
In-State Moving Service
Tommy and Anthony were Professional , courteous and worked with care . They made the experience much less stressful than I had anticipated . I would absolutely recommend Smart Movers .
Licensing
State Contractor License Requirements
All statements concerning insurance, licenses, and bonds are informational only, and are self-reported. Since insurance, licenses and bonds can expire and can be cancelled, homeowners should always check such information for themselves. To find more licensing information for your state, visit our Find Licensing Requirements page.
*Contact business to see additional licenses.
FAQ
Smart Move Moving and Storage, LLC is currently rated 3.8 overall out of 5.
Monday: 8:00 AM - 6:00 PM
Tuesday: 8:00 AM - 6:00 PM
Wednesday: 8:00 AM - 6:00 PM
Thursday: 8:00 AM - 6:00 PM
Friday: 8:00 AM - 6:00 PM
Saturday: 8:00 AM - 6:00 PM
Sunday: 9:00 AM - 3:00 PM
Smart Move Moving and Storage, LLC accepts the following forms of payment: CreditCard
Yes, Smart Move Moving and Storage, LLC offers free project estimates.
No, Smart Move Moving and Storage, LLC does not offer eco-friendly accreditations.
Yes, Smart Move Moving and Storage, LLC offers emergency services.
No, Smart Move Moving and Storage, LLC does not offer warranties.