Smith Roofing, LLC

I hired Smith Roofing for the siding and roofing on a new construction custom home. It was a particularly difficult project with a lot of intricate details but Smith’s project manager, Brad, knocked it out of the park. Brad, I can’t thank you enough for the long days and hard work!

From day one when we communicated with Alex Brown to start our new roof process to the installation with Jonathan Skiles, the install supervisor, there was great communication, an incredible crew and quality work. We are very pleased with the sales process (Alex Brown was very thorough explaining and giving us all our options without pressure but directing to the best shingle with the best value for our budget) , installation and quality product and workmanship. Jonathan Skiles, the Installation Supervisor was very hands on with the crew and was happy to answer our questions in the process. So kind and patient. After everything was completed he followed up to make sure we were happy with everything. We recommend Smith Roofing 100%. We could not be any happier with our new roof and the process.

The entire process with Smith was smooth. Highly recommend. Austin was a very knowledgeable project manager.

The Smith Roofing team, led by Sam, did an incredible job on my daughter’s house. Sam was so professional, and went above and beyond every step of the way. I would highly recommend them.

We just had Smith Roofing do a full exterior update on our house, and we could not be happier. I mean, look at it! Our project manager, Sam, was absolutely incredible from start to finish. He kept us informed every step of the way, answered all of our questions, and made the whole process feel way less overwhelming than we expected. He’s a perfectionist, and so caring and kind. The crew was professional, worked hard, and the quality shows. It truly looks like a brand new house. The whole experience was great, and we are already planning our next project! Highly recommend these guys!!!

They quoted this as a 2-week job. It took over 100 days. They ghosted us for weeks. They were messy, leaving trash and nails in the yard. They ordered the wrong door, and they painted it the wrong color and got paint all over the hardware. They installed a window incorrectly and tried to hide it with spray foam. They didn't overlap or tape the house wrapping. They did not remove the soffit before installing the vented panels. We asked them to fix this, and the owner said no. They damaged the porch. They ordered the wrong size light box and insisted that they were right. The owner called me "nitpicky" for asking them to remove a glob of caulk from the window and mocked me for asking questions. When he left, he said, "I'm glad I recorded that" (he had recorded our conversation). They scratched the glass on the back doors and offered an amount that was less than the replacement estimate, so now we have to file insurance.

A big shout out of thanks to Robert Kropa and Smith Roofing for a great job of taking my old roofing off and replacing with a new. Robert and his crew did a great job of making sure everything was done correctly and timely. The take off, replacement and clean up was all done in one day. I would recommend Smith Roofing to anyone who needs a new roof or repairs. Thanks for a job well done and being trustworthy. Ed Stokes

Smith Roofing & Exteriors is completely irresponsible and unprofessional. They ignored repeated warnings to cover our roof before a major storm, which led to severe water damage throughout our home. Instead of fixing the situation, they abandoned our project, leaving our deck roofs dangerously supported by 2x6s wedged into the ground. They?ve been nearly impossible to communicate with, and when they do respond, they are rude, dismissive, and show zero concern for safety. Since dealing with them, we?ve heard many other horror stories from others. Their high ratings are misleading ? stay far away from Smith Roofing & Exteriors.

James and Jonathon are great guys doing great work. They repaired a leak around my chimney using a better method than original. I am impressed and confident in their work.

Everyone who worked on the project at my home were on time, professional, and courteous. Courtney was very efficient in coordinating all the schedules and keeping me informed at all times. Brad did a great job overseeing the roofing and making sure the job was done and everything was cleaned up afterward. Wyatt and Andy did an expert job on water damage under gutter area. Good to find a business with people that show up and keep their word.

Mike Weaver and his helper, Jesse, did a "reloading room" build-out with cabinets and butcher block top. I asked the company to make it look like furniture and it compliments the room nicely! Excellent job!

Brad was punctual, knowledgeable and professional. I will definitely use Smith Handyman Services in the future and request Brad as my technician.

My project was rehanging a towel rack and removing a hex wrench from a sink drain. Kurt Boller was the service provider who did these tasks competently and quickly. He explained clearly why the towel rack had come down and then reinstalled it. He was very personable and knowledgable. It was my first experience with this company and I will definitely call them when the need for their help arises again!

We are very pleased to have found these nice people. We are elderly and needing more and more help around the house. The person I talked to first was very knowledgeable and polite. They texted when they said they would. They arrived when they said they would. The young man was polite and very capable. He did a fine job. We are thrilled. We are telling all our friends about Smith Handyman Service.

Shower still leaking ð

They were punctual, courteous and professional. We plan to hire them for more work around our house.

I think I paid too much.

Project: Power washing my house and shed. Wyatt was very polite and did an excellent job of power washing my house and shed. My house looks brand new. I will definitely recommend Smith Handyman Service for other jobs for myself and friends. Review by Mary Ann W. in Knoxville, TN

Austin was on time. Very polite, did the job fast and professionally.

Your men did a great job on my stairs and siding. They continued working even though it had rained. They cleaned up the mess when they were done. Thank you for sending a great professional carpenter. They are hard workers ð Jackie Klug 9/04/2020

Lowest price of 4 contacted. Excellent work, people, cleanup. A very professional group of handymen.

We had some hiccups at the start of the job but got things figured out. I'm happy with the outcome but I had to do some clean-up afterwards.

Great job, same day service ! Very friendly and qualified but I had to clean up. $335.00 to hang 3 light fixtures was a bit pricey tho.

We hired Smith Handyman Service (SHS( to install a new roof and gutters. We worked with their team to talk about roofing options, quality of materials, installation standards, etc., and the SHS team was extremely knowledgeable and helpful. They gave us a fair and competitive bid and addressed all our concerns. As they were removing the old roof shingles near our dormer windows, they found a problem and immediately alerted us to it, carefully showing us exactly how the previous trim had been installed incorrectly, and we were able to see where water had been leaking in over the years. We worked with SHS to come up with the best option and ultimately decided on new shake siding for the dormer windows. Within 1 day of finding the problem, SHS was able to acquire the shakes we selected and had a crew onsite to do the install to take advantage of the nice weather. Now- the roof is done and it's beautiful, the dormers look like new with shake siding, and our family feels safe and secure from the weather - and proud to look at the house when we drive up. Excellent work, quality all the way, professional, well-skilled crew. We couldn't be happier. Highly recommend Smith Handyman Service. We will definitely use them for future projects.