Smith Floor Finishing & Remodeling Co.

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91% Recommended

73 Years In Business

Company Details

Contact

See Phone Number
646 Marsh Road
Charlotte, NC 28209

Hours

  • Mon: 8:00 AM - 6:00 PM
  • Tue: 8:00 AM - 6:00 PM
  • Wed: 8:00 AM - 6:00 PM
  • Thu: 8:00 AM - 6:00 PM
  • Fri: 8:00 AM - 6:00 PM
  • Sat: 8:00 AM - 12:00 AM
  • Sun: Closed
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Achievements

Service Details

    Areas of Expertise

    • Wood Floor Refinish
    • Wood Floor Repair
    View All Offerings and Cities Served

    Cost Information

    • Free Estimates

    Ratings

    4.5
    11 Verified Reviews
    • 5
      10
    • 4
      0
    • 3
      0
    • 2
      0
    • 1
      1

    Highly rated for

    • Quality
    • Value
    Showing 1-10 of 11 reviews Showing 0 reviews
    5.0 Judy F. Charlotte, NC
    10/25/2020

    I hired Mr Bill Smith to refinish the hardwood flooring in my house. He is knowledgeable, professional, and helpful. The flooring turned out beautiful. It was a great experience working with Mr Smith. I would highly recommend him/his company.

    5.0 Laura W. Charlotte, NC
    4/19/2020

    Bill was great. I thought I needed a full refinish of my floors, he made the case that I only needed a maintenance coat. He was right, it saved me a lot of time and money. My floors look fantastic. Highly recommend?

    5.0 Tyler P. Charlotte, NC
    11/8/2019

    Working with Bill Smith was enjoyable and professional. He literally saved my floors and my sanity. I recommend you give him an opportunity!

    5.0 Kevin B. Charlotte, NC
    9/23/2019

    Bill gave me a reasonable quote and had an excellent attention to detail . My floors where original in 1963 and previous owners had covered these classic floors with carpet . There were some pet stains underneath (probably from the carpet) But I didn't want to give up the hardwoods . Bill's crew was able to sand and refinish with a jacobean stain and semi-gloss poly. Awesome results at a reasonable price . Very pleased

    5.0 Rosanne L. Matthews, NC
    5/28/2019

    My floors look great. Mr Smith was on time and did a great and neat job. Helped to sell my house!

    5/21/2019

    Very happy with my experience! Our floors look absolutely beautiful. Bill Smith was a pleasure to work with, and I'm very pleased with the outcome.

    5.0 Karen A. Charlotte, NC
    5/18/2019

    Being the experts, they advised me and worked with my tight schedule very well. My hardwood floors look immaculate!

    1.0 Carol B. Charlotte, NC
    5/1/2019

    Mr, Smith started the job on April 8th and as of April 29th he has not finished the job properly. I realize there was a communication issue with what I thought he was going to do and the work performed. However, I had to repeatedly contact him about the top coat not being done in certain areas. He stated that I waited a week to a week and a half to contact him with issues. I have kept all our communications and that is not truthful. I should not have to keep calling him when he says the job is done but it is not. He has gone back out 4 or 5 times per my request to finish the job properly. He told me to never contact him again after this job. Obviously something negatively changed with Mr. Smiths demeanor and the work he performs or oversees based on the past reviews. I would not use his services again.

    Response from Company:

    Using my services again would not be an option as I had to send this person a letter threatening to Lien the property before she would pay her bill

    5.0 Ginger H. Charlotte, NC
    4/1/2019

    Bill Smith did an excellent job at a great price. Very knowledgeable and professional. Did the work on time and on budget.

    4.5 Mary B. Charlotte, NC
    3/22/2019

    Mr. Smith made an extra effort to put me on his schedule when he was already full.

    Showing 1-10 of 11 results Showing 0 of 0 results
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