Sootmaster, LLC

I found Sootmaster Chimney Sweeps online, and their website made them appear as a local Baton Rouge, LA business. However, they are actually run by Patrick Buell and based in Milton, FL, with a revoked license in Louisiana, according to the LA Secretary of State website. I called them, and a technician came out the following week. He charged for an inspection and quoted $708 for a smoke guard to fix my backdraft issue, requesting half upfront via check, which I paid. The check was cashed in Florida. He promised installation within 1-2 weeks, but I never heard back. I?ve called multiple times but keep getting the runaround. It?s been 4 months with no refund or follow-up call. They have no office in Louisiana, and after reading numerous negative reviews, it seems they are scamming customers in states outside of Florida without being held accountable.

David Eggler and another technician came to our house to replace our existing fireplace. They were prompt and very professional. Once they had the old firebox out they discovered rotten wood. David was not phased he drafted a quoted for the additional materials and labor in just a few minutes. After a 12 hour day my fireplace couldn’t be more beautiful. But mor importantly it was safe to use. Thank you David Eggler with the Chimney company of Destin Florida. Great job!

Did a great job. On time and quality work.

On time and professional.

He was prompt, explained what was needed and cleaned up when he finished.

David was very professional and helpful

Patrick and Tyler did an excellent job installing our fireplace. They were professional and worked tirelessly all day. They truly went above and beyond, and I highly recommend them. We just bought a house in the area, and I can only hope all businesses we deal with are of this quality.

fabulous. they showed up to quote and actually had parts and fixed it in a single trip

Overall OUTSTANDING service. Very professional and efficient.

Scam company ran by con-artists, plain and simple. I hired them to repair a leaking chimney in September of 2020. Since then, it has leaked worse even though they returned to my home on six occasions to patch up their poor excuse for work. Turns out, upon inspection by another company that they actually caused MORE damage to my home than when they started. Over a year of run arounds and a slew of lies, I figured out that they scammed me for $2,300. Do research into this company, theres tons of information out there after you sort through their dozens of phone numbers, social media profiles, and poor reviews where they have done this to others and AVOID them like I should have.