South Hills Electric LLC

Exceptional experience. Timely, courteous and a job well done.

I would give more than 5 stars if I could. I have damage to outside electric system from a recent storm. Pat from South Hills electric came out the same day to look at it. The price was right in line with what it should have been and I booked the job. The standout with their service was that my insurance company wasn't going to cover the price of the job but Pat went out of his way on multiple occasions to take directly to the rep at the insurance company to tell them why it should be covered. Without his persistence I would have had to pay for the bulk of the cost. Because of Pat, I saved an enormous amount of money. It really shows that Pat is not only professional but VERY concerned about his customers. I would not hesitate at all using him again and referring him to any and all.

Dalton is always knowledgable, courteous, professional, and kind. We are always happy to use south hills electric!

Donna scheduled yearly A/C maintenance service ASAP, which turned out to be the following day!!! Dalton & Travis arrived on time, were very thorough and Dalton explained everything in simple terms. Definitely recommend!!!

All personnel are excellent especially Dalton and Donna.

First off, I'd like to say that the technicians that came to my house seemed like very honest, well meaning workers. They worked hard, tolerated my endless questions/ideas, and seemed to want to do everything in their power to help me out. I have no issue with them, and would give each of them 5 stars. That being said, I was charged $1522 over 4 separate trips/repairs to be left with my furnace still not blowing hot air in the coldest 2 weeks of the last several years. Further, it was beginning to be suggested that if the issues persisted, we would just need to pay them another $6000 (NO DISCOUNT) for a new furnace. After the last repair/charge, the heat went out again within 20 minutes of them leaving, and I called back and was told someone would be out tomorrow at 2PM (presumably to tell me I needed to buy an new furnace from them...). Frustrated, I called Metro, and they had someone at my house by noon, and fixed the issue within half an hour for $300. I called South Hills Electric, and they refused to do literally anything to make it right. Again, I don't want to slander the good techs who worked on my furnace, but it's pretty hard to interpret that behavior as anything other than predatory. If I had charged someone $1522 to NOT fix their issue, I'd personally want to do something to make it right. Highly recommend Metro Heating and Cooling: [*** Link removed ***]

They were responsible, dedicated, family oriented, gave great prices and excellent service.

Furnace went out and wouldn't put out heat. They came and diagnosed it. They identified a blocked pressure switch which also appeared to have damage. They replaced it with an alternative part but that didn't resolve the issue. They then suggested the mainboard was broken (putting out power but not enough). They wanted to charge $350 for the pressure switch (a $60 part) and nearly a $1000 for the mainboard which they couldn't get in for weeks. Instead they pushed somewhat hard to replace the whole thing. I had another company come out and look. They identified the blocked lines to the pressure switch which they cleaned out further but then instead of suggesting that the mainboard was bad identified the bad capacitor on the blower motor. They only charged $68 for the pressure switch and $30 for the capacitor. Lesson here. Don't use South Hills for repairing a Lennox Furnace.

Service eas done and cost very little compared to what I had been paying all these years . I am completely satisfied and will call in spring to have the acchrvkrd for summer .

From estimate to scheduling to cleanup, everyone was professional, on time, and did a great job. There was no unnecessary upselling, and everything was discussed with me and/or shown to me prior to the job, or during the job if it was unexpected. (Everyone also was super kind to my very anxious dog.)

very well...i call South Hills Electric for air conditioning tune up in spring and in the fall for furnace tune up

AMAZING response time, serviced my full job within two days. Natalie was a dream come true. They alerted me they were not patching after the work was done. Fine price for the work. Now I just need my work detail sheet :)

New breaker box and re-wiring one room

It went well but the price was much higher than I would have expected to swap out a dimmer switch for a non-dimmer switch. I even bought all the equipment.

After the estimate, they came back to do the work. Told me they needed to run a new wire ,which was resonable. Then they said they need half the ceiling removed , we okayed the wire an the socket. We payed them, l looked at the bill thought it to high .Call them and they said they call back. They did not call back. I feel they tried to jack up the bill and do work that that was not needed.

The service guys were great. South Hills took the order, but the service guys admitted they had never worked on a pool heat pump in his 35 yrs. of servicing. He said he would do his best to figure the problem out. Two men worked for 2 hrs., but were unable to rectify the issue. They charged me the minimum of $109. The service guys were wonderful, but said there company should never have taken the order.

We had initially planned to work with another company, but their technicians fell ill and the project was delayed longer than we could accept. Reviews of South Hills Electric were very good, so I contacted them to bid. The initial technician they sent out underbid the project and didn't fully review all our needs. I discovered the missing information on the bid (lesson learned: always review all the details!) the day before the work was to be done. I called the office and expressed my concerns. Donna sent Natalie out to review the situation that afternoon. The quote was re-bid significantly higher than the original. However, given the situation, they renegotiated a compromise. Natalie and another technician (I'm sorry I don't remember his name) came out on time the next day. All work was performed professionally, efficiently, safely, and completely. After they left, one GFCI outlet in the kitchen wasn't working. Natalie came back immediately and replaced the outlet. She was very thorough as she worked with all of our (very old) wiring, rewrapping, capping and grounding as needed. I feel so much safer and our new fixtures look great (we bought them, but they installed). I would certainly contract with this company again.

new a/c install

Excellent: timely , professional, courteous, efficient and very knowledgeable. If you are looking for expertise, ask for Ray. Many thanks to Ray and Donna.

Went very well! Previous electrical & HVAC teams did not do the simple task to see if attic fan operates by checking the switch... A long mystery and poor service until today! Thank you Donna, Natalie & Nate!

They came the same day and quickly assessed that it needed to have more refrigerant added.

Wonderful. They are punctual, fair, and go excellent work. I would highly recommend them to my friends.

Real well. They did a through check of each furnace and the price was right.

Have used them for years, they are great to work with. Very Happy with their service and professionalism.

The electrician called before coming and asked to start early. That worked out fine. A surge blew out the fuse in the blower and there was no heat. The fuse was replaced and I had heat within the hour. I have hired them before and I would hire them again.