Southeast Foundation Repair

On 9/23/24, Jeremy, a Senior Service Technician from Southeast Foundation Repair, performed the annual inspection of my foundation repair. The inspection was conducted thoroughly and professionally, reflecting the technicianâ s deep expertise and attention to detail. Punctuality and Preparedness Jeremy arrived promptly at the scheduled time, equipped with all necessary tools and equipment for the job. He took the time to introduce himself, explain the purpose of the inspection, and outline what steps he would be taking during the process. Thoroughness and Knowledge Throughout the inspection, Jeremy demonstrated a comprehensive understanding of foundation systems. He meticulously examined each area, including all installed jacks and structural supports, and checked for any signs of movement or further settling. He clearly knew what to look for and explained his findings in a way that was easy to understand, highlighting the current state of the foundation. Communication and Professionalism Jeremy maintained clear and effective communication throughout the process. He took the time to answer all my questions and provided detailed explanations regarding the condition of the foundation. His demeanor was professional and courteous, which instilled confidence in his abilities and the ongoing care of the foundation system. Documentation and Recommendations After completing the inspection, Jeremy provided a comprehensive report outlining his findings, which included both visual assessments and actions taken during the inspection. He discussed potential preventative measures and maintenance tips to ensure the continued stability of the foundation. His recommendations were practical, and he avoided unnecessary upselling, focusing only on what was essential for maintaining the integrity of the structure. Conclusion In summary, Jeremy delivered an exceptional annual inspection. His professionalism, knowledge, and customer-focused approach were evident throughout the entire process. I am confident that my foundation repair is in good hands and appreciate the quality of service provided by Southeast Foundation and Crawl Space Repair. I would highly recommend both the technician and the company for anyone requiring foundation maintenance or repair services.

The guys were very professional and wifeâ  s flower beds looked better than when they started. Happy wife happy life.

Installation crew Austin H, Brodie, and Austin P were professional, quick, and efficient with service. Communication and explanation of problem solution and verification was lacking, and leaves me questioning if problem is solved.

Installation crew Austin H, Brodie, and Austin P were professional, quick, and efficient with service. Communication and explanation of problem solution and verification was lacking, and leaves me questioning if problem is solved.

Experienced & Caring & Customer Service Excellence- you can count on this Team to make your concerns & projects a Total Success & More.

No customer service. Will not return phone calls. Paid a lot of money and expected at least a phone call to help us but to no available. Do not use this company or let them on your property.

This is the absolute worst company I have ever dealt with in my life! Do not use them, but if you did, I hope you got everything in writing. Larry (Saleman) is a liar. Do not trust anything he says and for sure don't trust Mr. Herring (GM). This company only cares about getting paid and they are masters at giving customers the run around. They did not fix my foundation problem.. Do not use their finance company either, Enerbank, which paid them without my consent and has been totally unhelpful with resolving my dispute with this contractor. Larry promised me a 75 year warrantee for my foundation repair which I have yet to receive. Anyway, they say a picture is worth a thousand words. Run away from these quacks!

Every person we dealt with was responsive and did exactly what they promised

Good

They did not keep their word. They took advantage of me because I am a woman, elderly and black.