Southeastern Gas Piping & Plumbing, Inc.

Great job.

After installation we were concerned about fumes from the unit and our CO alarm being triggered. The contractor came back and tested for CO and the fumes have gradually decreased with use, as he said they would

Glenn and his team were great, start to finish. They knew that we had a deadline with company coming and they worked overtime to make it happen. And out fireplace is perfect.

Home Advisor put me in touch with Glenn midday Sunday. I explained my situation, that I was calling on behalf of my elderly parents and that I live in Philadelphia, PA and that they live there in Charlotte,NC . I went on to tell him that we had been calling Piedmont Gas for over 6 months to get their furnace repaired and that after waiting that long we were told that the furnace insert that they sold them some years earlier was obsolete and therefore parts were no longer available (Martin Gas Products). Glenn explained that in 24 years of repairing Martin's he never found one that he could not repair. He explained that there would be a Sunday charge but that it would be credited to the final bill if I decided to let him repair or replace the unit in an extreme circumstance if he were unable to repair the gas furnace. I was more than happy to supply him with my credit card number. He said "no need let me get right over so we can get your parents some heat tonight", folks I don't know about you all but that just doesn't happen much anymore. 30 minutes later he arrived at my parents home and 15 minutes later he got the furnace working, albeit that it will require a new valve as the one in it is on its last days. He called me to let me know that he had gone ahead and ordered the new one from the supply house and that he would return later in the week to replace it. Remember obsolete unrepairable,right. Glenn demonstrated a professionalism with a superb customer service and knowledge that few I have come across do. All this was made possible by the service from the people at Home Advisor and a commercial on how a guy in my situation helps his parents from a far. Earlier this evening I received a call from my father telling me that their house was warm and that they would finally be able to get a good night's sleep, and that he appreciated me and that above all he wanted me to know how much he loves me. Thank you Glenn and thank you Home Advisor.

Great guy. Got it done

It was quick and easy. Will add them to my phone list and use again if a plumbing issue occurs.

Very prompt, pre-Florence service!

They told me what time to expect them and on the day of the appointment called to let me know that they were in traffic. Very knowledgeable and friendly.

Responds to customer and don’t leave hanging.

Fast Service/Quality

Knowledgeable, friendly, on-time and reasonable rate.

Nice job

Quick response time on a Friday evening and was able to make an appointment for Saturday afternoon to do the work. Affordable and reasonable price! And cleaned up the small mess that was made! Great customer service!

Very friendly and professional

they did a great job we're very prompt. also nice people. but expensive $175 to unclog a toilet

They were the best, professional, extremely helpful, went beyond what they needed to do.

Great guy! Knowledgeable.

Came quickly

Glenn was professional and explained what was wrong with unit. I would hire again.

Glenn arrived on time, and completed project in minutes. He was also able to share valuable insight and expertise for no additional cost. I will be using Glenn, and company, services each season for my gas logs.

Great customer service and support. Right on time.