Southeastern Roofing & Restoration - Pradia Facebook

AVOID AT ALL COSTS poor workmanship and non-existent customer service! I paid Tim in January to repair a leaking window, only to have it continue to leak and subsequently cause water damage and mold issues after some heavy rainstorms in the fall. The contract provided in January included a 2-year warranty on workmanship, but I was completely unable to reach him to discuss the issue and how to move forward. I left several voicemails and talked to the ladies who occasionally answered the phone (who admittedly were very apologetic). I could not get Tim to call me back until after about three weeks when I left a heated voicemail saying that I would be involving a lawyer to take him to small claims court, since I now have to pay to have the window fixed again in addition to remediating the water/mold damage. He finally showed up the next day to look at the situation and said he would be back that Friday, and then proceeded to not only not show up but also go back to being impossible to reach on the phone. I am shocked that someone would run a business like this and can go into plenty more detail about how disappointed I am, but everyone should be aware that this guy will not only do a poor job, he will also ghost you when you inevitably have an issue. There are other reviews out there that tell the same story here at your own risk.

They do want they say and are on time...Good crew that knows what they are doing. Good job also on clean up.

I hired them to replace roof and install new roof. They installed roof, but did not get permit, and we found out they did not put on ice barrier. It will not pass inspection. When trying to get the correct documentation for our insurance claim he would not provide proper documentation. We had interior water damage while roof work was being done. And now we have pending lawsuit.

The guys were very informative and respectful.

They were professional in getting the job done. Getting to the job on time was an issue, due to sick employee and car trouble. Trouble getting follow up call when asked to call with an update. Person who filled in worked hard to get the job done. Lady who cleaned my windows did an excellent job.

Really good experience.

Upon speaking to the owner, I asked him to stop by and check out my house first to see if you can fix the problem. If you can fix the problem, give me a quote/price on how much it would cost. Well he stopped by the next day and cleaned my house, driveway, and front steps. Most of this cleaning was done while it was raining. 1st off, he cleaned the above items without giving me a price, 2nd, I now know he charged me to much money for what he cleaned, 3rd, after the house was dried from the previous day rain, I see can see in several places where my house wasnt cleaned that well. I have contacted the owner twice by text and each time he told me someone would be out to spot check your house, but I am still waiting for this to happen. Two weeks has gone by and nothing has been done. I really dont think this company is going to come back out as he stated in the text to spot check my house. He got his money and he is gone in my opinion. I told him for future advise, please dont ever pressure wash anyones home without giving them a quote first. Overall I am dissatisfied with the services by this company.

They were late for every appointment by hours, Once they got here it was professional and they provided a good service.

Tim was very knowledgeable and helpful and the crew was very thorough with the repairs.

They did a great job on gutters and also did a new roof. Very pleased with the service.

Very friendly and professional. They did a fantastic job and I was well pleased. They really go the extra mile!

It was easy to work with. He looks honest. I ask for things that he show me I did not needed and save me money. If I needed anything about roofing, I definitively call this company!

Great Customer Service!

Great all around satisfaction. Dealt directly with the owner of the company. He explained everything that needed to be done as more than willing to work with my schedule. Great results.

I hired Tim to get my window screens redone, they said that they would come out to measure, go to the shop and make the screens, come back a couple of days and install them, they made the screens on the job, they just show up and work a little when they want to, the screens we built very poorly, hugh gaps around the frame and bugs can get in, I tried to work with them and their schedule and I finally told them to leave and I told them I wanted my money back, the last time I called Tim he hung up on me,

Do not hesitate to hire Tim. Gave me a terrific estimate on the work to be done. Came back a few days later and did an excellent job. A great experience dealing with this young man. Will definitely hire again if necessary. Did not try to do any unneeded repairs to add on to the bill. Totally satisfied.

Quick and efficient and clean window installation. Most of work done outside without disturbing nearby items/fixtures inside house. Professional trades-people who are courteous and knowledgeable and respect their customers.

Once they finally got here and started going, it went good. I would hire them again...........

The workers that came out were excellent. Very personable. Very helpful. Got work done. The home office communication was very poor.

they were on time

Great communication and great job. Will hire again for some spouting work.

Excellent in getting back to me right away and in doing the work. Came over to look at the job, then did the job at the same time. Will definitely use again.