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HomeAdvisor Screened & Approved

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Learn about our screening process

98% Recommended

6 Years In Business

Company Details

  • Verified Licenses

Hours

  • Mon:
  • Tue:
  • Wed:
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  • Sun:
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Achievements

Service Details

    Areas of Expertise

    • Tankless Water Heater - Install
    • Drain Clog or Blockage - Clear
    • Tankless Water Heater - Repair
    • Water Heater - Install or Replace
    • Water Main - Install, Replace or Repair
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    Deals

    Cost Information

    • Free Estimates
    • Credit Cards Accepted
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    Ratings

    4.8
    181 Verified Reviews
    • 5
      168
    • 4
      9
    • 3
      3
    • 2
      0
    • 1
      1

    Highly rated for

    • Quality
    • Value
    • Customer Service
    Showing 1-10 of 181 reviews Showing 0 reviews
    5.0 David K. Lebanon, TN
    6/8/2020

    Jessica was totally awesome as wet as Hank. Both very professional and very personable. Highly recommended. HIGHLY!!!

    5.0 Lawrence W. Smyrna, TN
    4/19/2020

    Very friendly and professional. Worked very fast, (no-nonsense). Completed the job and cleaned up afterwards. Very satisfied.

    5.0 Terri A. Hermitage, TN
    3/7/2020

    They were friendly, knowledgeable and a contractor that showed up when they said they would. The job was done in a day and they cleaned up afterward. Highly recommend.

    5.0 Freddy R. Murfreesboro, TN
    2/18/2020

    Jessica called me early on the morning I put in my request. Within hours Greg was at our house putting in the new water heater. It couldn't have been a better experience. I highly recommend Southern Service!

    5.0 Cheryl C. Old Hickory, TN
    1/9/2020

    Thanks! Love our great water pressure and the great work you did.

    4.5 Mark E. Franklin, TN
    11/2/2019

    Excellent service. Hank was very knowledgeable and professional. Very conscientious and made sure the heater was not only functional but looked good. He was patient in answering all questions. He stayed very late to restore our hot water. Highly recommend this company and this professional. We will definitely use them in the future for any projects.

    5.0 Debra C. Brentwood, TN
    9/14/2019

    Very prompt & courteous. Will definitely use again.

    5.0 Pamela D. Watertown, TN
    9/7/2019

    All the personnel from this company were great and they had the best price by far. They did a great job and the receptionist answered even though I called at night (I was expecting to leave a message!). They did an excellent job and I would definitely use them again.

    5.0 Cassie B. Nolensville, TN
    9/3/2019

    Within minutes of submitting a request on Home Advisor for plumbing help due to a water main leak we received a call from Southern Service. They connected us with Hank who showed up within 30 minutes even though it was Friday evening of a holiday weekend and he was already headed home for the day. He completed the project efficiently, was extremely courteous, and was very reasonably priced. Having a water main leak was definitely not part of our holiday plans, but Southern Service took care of the problem quickly and pleasantly so that we were able to still enjoy our weekend plans. Thank you Hank and Southern Service!

    5.0 John P. Smyrna, TN
    7/15/2019

    They made sure the job was done to my satisfaction before they left. They spent extra time and effort to disturb the existing landscaping as little as possible. Very pleased with their work.

    Photos

    5
    Water line replacement
    2
    Water line replacement
    7
    Amazing Shower
    Bathtub install
    2
    Laundry water line repair
    4
    Gas line Replacement
    4
    NEW TANKLESS!!!
    2
    tankless
    3
    Water heater swap out
    4
    East nashville kitchen re
    Water heater replacement
    Tankless
    11
    Tankless
    2
    custom shower remodel
    2
    50 gal electric
    2
    direct vent water heater

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    Seal of Approval

    What is the screening process that Service Professionals go through in order to become members of the HomeAdvisor network?

    1. Verify Trade License
      HomeAdvisor checks to see if the business carries the appropriate state-level license.
    2. Verify Insurance
      As a part of our screening process, we encourage professionals to carry general liability insurance. We require coverage for hundreds of services.
    3. Verification of State Business Filings
      For business types that require a Secretary of State filing, we confirm that the business is in good standing in the state in which it is located.
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      HomeAdvisor uses 3rd party data sources to conduct a criminal search for any relevant criminal activity associated with the owner/principal of the business.
    5. Sex Offender Search
      We confirm that the owner/principal is not listed on the official state Sex Offender web site in the state in which the owner/principal of the company is located.
    6. Bankruptcy Search
      We use 3rd party data sources to check the history of the principal/owner of the business for bankruptcy filings by or against them.
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    8. Liens Search
      We use 3rd party data sources to check the principal/owner of the business for liens placed against them.
    9. Identity Verification (SSN)
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    10. Identity Verification (Reverse Phone Lookup)
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