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Southern Tropics, Inc.

Swimming Pool Heaters Installation and Replacement, Swimming Pool Heaters Repair or Service, Swimming Pool Opening & Closing Service,

About us

We are committed to excellence in every aspect of our business. We uphold a standard of integrity bound by fairness, honesty and personal responsibility. Our distinction is the quality of service we bring to our customers. Accurate knowledge of our trade, combined with ability, is what makes us true professionals. Above all, we are watchful of our customers' interests and make their concerns the basis of our business. We work on hot tubs and inground swimming pools. We do not currently offer service for aboveground swimming pools.

Business highlights

17 years of experience

Amenities

Warranties

Yes

Accepted Payment Methods

  • CreditCard
Reviews
4.37 Reviews
Number of StarsImage of DistributionNumber of Ratings
5
14%
4
29%
3
0%
2
0%
1
0%

Filter reviews by service

Showing 1-7 of 7 reviews
Byron X.
Nov 2017
5.0
Yes, I recommend this pro
They are a great company to work with. They took great care of my pool! Very professional company. Sometimes a little slow in communicating but they make up for that with their excellent service.

Byron J.
Mar 2016
4.0
Yes, I recommend this pro
Very friendly and professional

Michael R.
Jul 2013
4.0
Swimming Pool Heaters Repair or Service
Yes, I recommend this pro
They did a great job on moving the pool equipment although there were limitations to work range as far as the electric was concerened. The weather was a big problem, although they kept trying which was very important as far as the project completion.

Ray S.
Oct 2012
N/A
Vinyl Liner for Swimming Pool Replacement
Yes, I recommend this pro
they send me the people who could fix the problem, first time, on time.......

Natalie D.
Aug 2012
N/A
Swimming Pool Opening & Closing Service
The job was not completed by the date I requested. After 6 weeks of them "working" to open the pool, there were still leaves in the bottom. I finally just told them to stop coming out. They claimed my pool was in such bad shape that they almost turned down the job. I wish they had. Funny how my husband and I can get our "cheap tarp" (as they referred to it) off the pool without tearing it and dumping all the leaves in the pool. Everything that went wrong, they blamed me. Top it off with an outrageous price and you have the worst possible pool service ever.
Response from Southern Tropics, Inc.
"Its very hard to clean a pool with so much debris and lack of water to reach the skimmers in 2 visits. This customer would never put enough water in the pool to be able to vac the pool and wouldn't leave it running or add chlorine tabs as requested. She was not charged for the trips where we were unable to work on the pool due to lack of water. This pool was cleared in less than 3 weeks and we have pictures to prove. This cover had a whole years worth of leaves and debris on it and the water was black. It took forever to get paid for the job that was done."

Ted M.
Sep 2011
N/A
Yes, I recommend this pro
No Comment

Les G.
Apr 2011
N/A
Yes, I recommend this pro
Great guy tried to help me over the phone first.

Licensing

State Contractor License Requirements

All statements concerning insurance, licenses, and bonds are informational only, and are self-reported. Since insurance, licenses and bonds can expire and can be cancelled, homeowners should always check such information for themselves. To find more licensing information for your state, visit our Find Licensing Requirements page.

*Contact business to see additional licenses.

FAQ

Southern Tropics, Inc. is currently rated 4.3 overall out of 5.

Monday: Closed Tuesday: 10:00 AM - 5:00 PM Wednesday: 10:00 AM - 5:00 PM Thursday: 10:00 AM - 5:00 PM Friday: 10:00 AM - 5:00 PM Saturday: 10:00 AM - 1:00 PM Sunday: Closed

Southern Tropics, Inc. accepts the following forms of payment: CreditCard

No, Southern Tropics, Inc. does not offer free project estimates.

No, Southern Tropics, Inc. does not offer eco-friendly accreditations.

No, Southern Tropics, Inc. does not offer emergency services.

Yes, Southern Tropics, Inc. offers warranties.