Southlake Pools

4.39 |30 Verified Ratings
Write a Review

Southlake Pools

4.39 | 30 Verified Ratings
Write a Review


P.O. Box 93792
Southlake, TX 76092
Your use of our services is governed by our Terms & Conditions

Southlake Pools

Clean pools, thats what we do!

Southlake Pools is your full service pool maintenance & repair company. With our weekly pool cleaning service we check the chemical level, provide all chemicals necessary, inspect your equipment, empty skimmer baskets, empty pool cleaner bags, net the surface, vacuum as necessary, empty the motor basket, and brush as needed. We can repair or replace all parts that are involved with your in ground pool and/or spa.


Learn how HomeAdvisor screens and approves their pros.

Service Area

  • Grapevine
  • Keller
  • Roanoke
  • Southlake
  • Colleyville

Services Offered

Swimming Pools

Areas of Expertise

  • In Ground Swimming Pool or Accessories - Repair or Service
  • Swimming Pool - Clean and Maintain
  • Swimming Pool - Opening & Closing Service

Product Brands Used

  • Hayward
  • Intermatic
  • Jandy
  • Pentair
  • Raypack
  • Sta-Rite
  • Hayward, Jandy, Aqua Pure, Aqua Rite, Aqua Logic, Polaris, Challenger

Quick Facts

Business Hours
(Please call to confirm)
  • Warranty Offered
  • Free Estimates
  • Credit Cards Accepted


In Business Since: 2007
State Licensing
Trade: Residential Appliance Installation Contractor
License #: 517
Expiration: 09-19-2019
Trade: Residential Appliance Installer (Individual)
License #: 234610
Expiration: 01-17-2020
HomeAdvisor Screened. View Details

HomeAdvisor allows Service Professionals to post information about themselves and their business on their profile. HomeAdvisor does not review or verify the information or representations set forth in those profiles, as they are self-reported by the Service Professional.

HomeAdvisor verifies state-level licensing where applicable - note: some states require local or county level licensing and you should verify whether or not your pro is properly licensed.

Business Overview

How We Got Started

I chose to work in this industry because we want to help our customers enjoy their pools.

We started in this industry in 2006.

We describe our business as Family owned and operated


Southlake Pools

My Work
1 Projects
HomeAdvisor: The nation's largest network of screened and rated pros.

Ratings & Reviews
Southlake Pools

Real feedback from real homeowners.
Learn more about this pro by reading the ratings and reviews below.
Write a Review
Showing 1-10 of 30
  Page 1 of 3
Sort by newest   Date ▼   Rating  
5.0   |  
Review by in Keller, TX
Was this review helpful?  
2.0   |  
Review by in Trophy Club, TX
Project: Repair or Service Swimming Pool or Accessories - In Ground
Southlake pools rescheduled the work several times. The work that was completed wasn't completed to what was expected, especially for the amount charged.
Response by Southlake Pools: Richard, I am sorry that you feel this way and confused at the same time. We did have to reschedule several times for weather, your concern for your dog and strangers, and due to other schedule conflicts. The work that was completed was exactly as we discussed over the phone. When I met both of you last, you both indicated how happy you were with the work that was done and wanted an estimate for additional work. While I was there, you asked me to make adjustments on your equipment and water flow to the spa that was never part of the initial estimate of work and I happily obliged at no charge. The scope of the project from start of the first estimate to the second estimate, after the original work was completed, changed considerably.
Was this review helpful?  
5.0   |  
Review by in Keller, TX
Very good service and they stay on top of maintenance issues! Little pricey but worth it. Staff and technicians are always friendly.
Was this review helpful?  
4.0   |  
Review by in Southlake, TX
Received one service now, so far so good
Was this review helpful?  
5.0   |  
Review by in Keller, TX
fast and friendly
Was this review helpful?  
0.5   |  07-25-2017
They came out on 5/08/2017 to get my pool cleaned after I removed the cover from winter time. The gentleman brushed the sides and vacuumed the bottom. He said someone would come out the next day to clean the filter . The next day someone came out and took the top off the filter and noticed that the plastic grids in the filters was broken and that they punctured the filter fabric. He took pictures, he even though he saw that the filters needed to be replace he took them out and washed them. If visually bad as you took lid off, why were them washed out . They called me and said I needed to replace all the filter grids, I said no due to the fact that I had a warranty on the filters. I told him as soon as the filters were replaced, I would call them to finish up the pool . The person just left the filter in pieces all over the back yard. I called them back and said I wanted them to put it back the way they found the filter originally they found it. I called Ben and asked him why he cleaned the filters knowing full well that they needed replacements. He acknowledged that they knew the filters were bad when they took the filter cover off. Waste of time and money. . When the filters were replace, they came out and I am not sure what they did. I do know that the pool was still full of algae and green water when they left. I was not going to mess with them again so I called another pool service . They came out and my pool is beautiful .
Response by Southlake Pools: Don, I am sorry that you feel you had a bad experience with our company. When we took the filter apart, our normal process is to clean all parts and determine the extent of the issues. When we pointed these issues out, you declined the repair as you wanted your home owners warranty to take care of the issue. We came back out at no charge to put the bad parts back together for your home owners warranty to complete the repair. After the repairs were made by your warranty company, you did call us back out but this was several weeks after the project began and a great amount of time had passed without the pool running. When I visited with you at our first meeting, the estimate was for us to have access to the pool for 2 deep cleanings and a filter cleaning. After you filter repair was made, we were only allowed one trip to your pool. The condition of you pool, which I can back up with pictures, could not have been turned around with a single trip. I am frustrated with your experience but feel that it is extremely important to take the entire scope of the issues and time frame into account. Ben Rushing Southlake Pools
Was this review helpful?  
4.5   |  
Review by in Colleyville, TX
Project: Repair or Service Swimming Pool or Accessories - In Ground
Service was great, and the tech was very kind!
Was this review helpful?  
5.0   |  
Review by in Keller, TX
Did a great job Worked with me through a couple of problems.
Was this review helpful?  
5.0   |  
Review by in Colleyville, TX
Easy to work with. Online payment and access to work done. Really like this company.
Was this review helpful?  
5.0   |  
Review by in Trophy Club, TX
Project: Repair or Service Swimming Pool or Accessories - In Ground
I was very happy with the experience and feel i received very good value for the money I spent. The installer failed to reinstall a priming valve that was in the old plumbing, but when I pointed it out to him he insisted on taking care of it right away. Very impressive, friendly and helpful. I highly recommend them. Great experience overall.
Was this review helpful?  
Showing 1-10 of 30
  Page 1 of 3

Seal of Approval

What is the screening process that Service Professionals go through in order to become members of the HomeAdvisor network?

  1. Verify Trade License
    HomeAdvisor checks to see if the business carries the appropriate state-level license.
  2. Verify Insurance
    As a part of our screening process, we encourage professionals to carry general liability insurance. We require coverage for hundreds of services.
  3. Verification of State Business Filings
    For business types that require a Secretary of State filing, we confirm that the business is in good standing in the state in which it is located.
  4. Criminal Records Search
    HomeAdvisor uses 3rd party data sources to conduct a criminal search for any relevant criminal activity associated with the owner/principal of the business.
  5. Sex Offender Search
    We confirm that the owner/principal is not listed on the official state Sex Offender web site in the state in which the owner/principal of the company is located.
  6. Bankruptcy Search
    We use 3rd party data sources to check the history of the principal/owner of the business for bankruptcy filings by or against them.
  7. Legal Search for Civil Judgments
    We use 3rd party data sources to check the principal/owner of the business for state level civil legal judgments entered against them.
  8. Liens Search
    We use 3rd party data sources to check the principal/owner of the business for liens placed against them.
  9. Identity Verification (SSN)
    HomeAdvisor verifies the social security number(s) of the owner/principal for identity check purposes. This check applies primarily to smaller business entities.
  10. Identity Verification (Reverse Phone Lookup)
    We conduct a reverse business phone lookup to identify records matching the phone number information provided by the business.

NOTE: Member service professional information confirmed as described above may change or expire over time; while HomeAdvisor attempts to maintain accurate and up-to-date information, and confirms changes when notified, we cannot guarantee that profile and screening information is accurate. Therefore, we recommend that before working with a service professional you verify that information presented is still current and/or acceptable to you.
Please see HomeAdvisor's Terms and Conditions for a full description of how we screen Service Professionals

**Only for U.S. service professionals

Final Step - Confirm Your Appointment:

Confirm your appointment with on , - Change