Southwest Maintenance & Home Repair

On September 25, 2025, Southwest Home Repair received $32,570.00 through an insurance claim to repair my kitchen, including replacement of the sink, dishwasher, and related work. To date, the only work completed has been the installation of cabinets. No sink, dishwasher, or functional kitchen has been provided. As of January 25, 2026, my home still does not have a usable kitchen. This has created serious hardship for my household. My mother lives with me and is a disabled senior citizen who uses a walker. The unfinished kitchen leaves her with limited and unsafe space to move around, and we have been unable to properly prepare meals for months. While my family went without a kitchen for Thanksgiving and Christmas, Southwest Home Repair experienced no such hardship, despite having been paid in full. This situation has caused ongoing stress, inconvenience, and financial harm. I have contacted Southwest Home Repair numerous times. When they respond, they repeatedly state they will return

The job was started, papers signed (05/19/03, 50% paid), main bathroom work started 06/01/03 and as of this date it is not completed. We have been with out a bath tub for over 30 days. Pam will contact us on 07/15/03 to advise when special order materials will arrive so that the tub/shower can be completed. As of this date: customer is not happy! Pam advised that the special order request was lost by the marble company. With out getting into details, the main bathroom was completed on or around 08/15/03. The secondary bathroom had measurements taken of the marble a few days later with a promise that the work would be started and completed with in two to three weeks. As of 09/08/03, nothing has been done. No calls from Southwest (SW), nothing. We were recontacted by SW and advised that yet again it was the