About us
- Our specialty: Hot Tubs, Spas, Whirlpool Baths, Pedicure Chairs, Hydrotherapy Beds - We provide 100% FREE ESTIMATES over the phone based on submitted pictures and verbal descriptions of the the problem/issue. - ALL PROJECTS are done by the OWNER - Sergey Bautin. - We work on over 40 +++ different BRANDS and MODELS, including Canada and China made. - MOST of ALL JOBS to complete in ONE VISIT - our goal. - We carry over 1200 different items to avoid multiple trips! - Here at Spa Total Upgrade, LLC we are always prompt, courteous and professional. - We have the experience and expertise to get your project done right.
Business highlights
Se habla espanol
Emergency services offered
13 years of experience
Amenities
Emergency Services
Yes
Free Estimates
Yes
Warranties
Yes
Reviews
4.9264 Reviews
| Number of Stars | Image of Distribution | Number of Ratings |
|---|---|---|
| 95% | ||
| 4% | ||
| 0% | ||
| 0% | ||
| 0% |
Filter reviews by service
Showing 1-25 of 264 reviews
Christopher L.
Aug 2025
Hot Tub or Spa Repair or Service
professional. expedient. top notch work. TOP. NOTCH. repairs costs did not break the bank. Sergei is that guy! He is the guy to go to for spa/hot tub repairs
Milos L.
May 2024
Hot Tub or Spa Repair or Service
Always a quick service and very fair prices
Rob J.
Nov 2021
Hot Tub or Spa Repair or Service
So rare today to get someone who knows what they're doing, is honest, personable and is willing to share his knowledge with his customers. Couldn't recommend Sergey more. He is the best I have ever experienced in any genre of customer service/repair.
Allen C.
Sep 2020
Hot Tub or Spa Repair or Service
Compared to numerous hot tub repairs I had experienced/endured with other company all these years, Mr. Sergie's service (from the beginning to the end) is excellent - on time, responsible, professional, knowledgeable and friendly. Mr. Segie's work is neat and efficient. He gets the job done without any confusion or uncertainty. He will be my go to guy for any hot tub issues from now on. Also, I highly recommend him/spa total upgrade, LLC for everyone who needs hot tub services. Overall, GOOD JOB/ EXCELLENT SERVICE!!!
Paul C.
Jul 2020
Hot Tub or Spa Repair or Service
Sergey is on time, friendly, experienced. More importantly, he got the job done within the time, and at exactly the price he quoted.
Andrew F.
Jun 2020
Hot Tub or Spa Repair or Service
At the end of the day you want to work with people you feel comfortable and confident with. Sergey fit that bill for me. He knew what he was doing and explained everything.
Gary B.
Jun 2020
Hot Tub or Spa Repair or Service
Sergey was very friendly and knowledgeable. Very professional and seemed to care.
Mike M.
Apr 2020
Hot Tub or Spa Repair or Service
Very prompt honest service I ll use him again if I need him
Scott A.
Feb 2020
Hot Tub or Spa Repair or Service
Punctual and professional. Very thorough.
Jeff H.
Aug 2019
Hot Tub or Spa Repair or Service
Very knowledgeable and honest.
John K.
Jul 2019
Hot Tub or Spa Repair or Service
Serge was very prompt and was very knowledgeable with the spa and needed repairs. I would highly recommend him for any spa or pool repairs.
Bob W.
May 2019
Hot Tub or Spa Repair or Service
This company is the single best we have used!!!
Susan C.
May 2019
Hot Tub or Spa Repair or Service
Serge came right on schedule. He was polite and got right to work. He was honest and even showed me how to check the quality of the water in the hot tub. Would highly recommend this company. â ï¸ â ï¸ â ï¸ â ï¸ â ï¸ Service
John D.
May 2019
Hot Tub or Spa Repair or Service
John D.
May 2019
Hot Tub or Spa Repair or Service
Highly recommend,so honest and so much knowledge,he was a great help to us,so happy we found him
Ann H.
May 2019
Hot Tub or Spa Repair or Service
Sergy arrived promptly. He is very polite and knowledgeable. I value his honesty in his inspection of my hot tub. I highly reccomend him.
Robert W.
May 2019
Hot Tub or Spa Repair or Service
I couldn't be more pleased with my experience from start to finish! Sergey sent a text to alert me that he was sitting in traffic despite the fact that he arrived at 9:30 for an appointment scheduled for between 9 and 9:30. He put on booties prior to entering my home and was meticulously clean, neat and organized throughout the entire repair. Boy, did he know his stuff and he was prepared with all parts necessary for the repair. He clearly explained everything he was doing and did it with skill and proficiency. The repair was completed to my total satisfaction in about 1 hour. 5 stars for Sergey!
Mei Z.
Mar 2019
Hot Tub or Spa Repair or Service
5
Richard R.
Mar 2019
Hot Tub or Spa Repair or Service
They were very professional , courteous, and knowledgeable.. they did exactly as promised and careful and skillfully explained everything they did. They made excellent suggestions to properly maintain my hour in the future.
Anagha S.
Oct 2018
Hot Tub or Spa Repair or Service
Can not say enough good things about the service. I was given very honest, helpful advice. He is clearly motivated to give his customers thorough information/service. Extremely professional and trustworthy.
Alice G.
Oct 2018
Hot Tub or Spa Repair or Service
The worker was very friendly and helpful! I have had a hot tub for 12 years and did not know a lot about cleaning the water.
Joe M.
Sep 2018
Hot Tub or Spa Repair or Service
Joe R.
Jul 2018
Hot Tub or Spa Repair or Service
This service is the BEST out there Sergy knows his work very good and goes the extra yard to make sure your happy with the work. I highly recommend
Kathy F.
Jul 2018
Hot Tub or Spa Repair or Service
Very professional . Explained everything and price was very good. Would highly recommend
Ron G.
Jul 2018
Hot Tub or Spa Repair or Service
He was knowledgeable very professional and informative. Very good experience
Licensing
Licensed*
Trade License Number
13VH07731600
Trade License Locale
NJ
Trade License Expiration
03/31/2027
State Contractor License Requirements
All statements concerning insurance, licenses, and bonds are informational only, and are self-reported. Since insurance, licenses and bonds can expire and can be cancelled, homeowners should always check such information for themselves. To find more licensing information for your state, visit our Find Licensing Requirements page.
*Contact business to see additional licenses.
FAQ
Spa Total Upgrade, LLC is currently rated 4.9 overall out of 5.
Monday: 8:00 AM - 8:00 PM
Tuesday: 8:00 AM - 8:00 PM
Wednesday: 8:00 AM - 8:00 PM
Thursday: 8:00 AM - 8:00 PM
Friday: 8:00 AM - 8:00 PM
Saturday: 9:00 AM - 4:00 PM
Sunday: Closed
Yes, Spa Total Upgrade, LLC offers free project estimates.
No, Spa Total Upgrade, LLC does not offer eco-friendly accreditations.
Yes, Spa Total Upgrade, LLC offers emergency services.
Yes, Spa Total Upgrade, LLC offers warranties.