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Sparkling Pool Products, LLC
Swimming Pool Opening & Closing Service, Swimming Pool Covers Installation and Replacement, Vinyl Liner for Swimming Pool Replacement,
About us
Sparkling Pool Products, LLC is committed to excellence in every aspect of our inground pool service business. We uphold a standard of integrity bound by fairness, honesty and personal responsibility. Our distinction is the quality of service we bring to our inground pool customers. Accurate knowledge of our trade combined with ability is what makes us true professionals. Above all, we are watchful of our inground pool customer's interests, and make their concerns the basis of our business. Please give us a call today!
Business highlights
Veteran owned and operated
18 years of experience
Services we offer
Inground Swimming Pool - Vinyl Liner Replacement , Swimming Pool - Clean and Maintain , Swimming Pool - Opening & Closing Service , Swimming Pool - Remodel Pools
Amenities
Free Estimates
Yes
Warranties
Yes
Reviews
3.861 Reviews
| Number of Stars | Image of Distribution | Number of Ratings |
|---|---|---|
| 46% | ||
| 13% | ||
| 7% | ||
| 2% | ||
| 16% |
Filter reviews by service
Showing 1-25 of 61 reviews
Jose P.
Jan 2022
They did a great job! They were the only contractors willing to drill through porcelain pavers, no one wanted the job but they got it done.
Nina K.
Dec 2021
Vinyl Liner for Swimming Pool Replacement
Repiped the inlets in an inground pool. The price was fair. The job was performed to specification where the piping is concerned. I like my inlets lower than the recommended 18" so as to get a better clean on the pool floor. This was the only company that did not argue with my request. I will see them again in Spring since they need to finish fiberglassing the inlet wall.
Justine S.
May 2021
Swimming Pool Opening & Closing Service
Legitimately the worst pool company in Rhode Island. They are beyond over priced. The owner Ed could not be more rude and disrespectful. Not only did they break out filter doing the winterization, they did not even close our pool correctly. When I called to explain the problem he said he would arrive at 10 am. We waited for him to come and he blew us off and was beyond rude. Then instead of trying to make it work he actually hung up the phone. Do your self a favor and use literally ANY other pool company!
Catherine C.
Dec 2020
Swimming Pool Opening & Closing Service
Good pricing, communication and workmanship.
Stacey M.
Nov 2020
Swimming Pool Covers Installation and Replacement
Very professional!!!!
Justine S.
Nov 2020
Swimming Pool Opening & Closing Service
Legitimately the worst pool company in Rhode Island. They are beyond over priced. The owner Ed could not be more rude and disrespectful. Not only did they break out filter doing the winterization, they did not even close our pool correctly. We had two other pool companies come to look at the pool and they were shocked by the lack of quality in closing the pool. When I called to explain the problem he said he would arrive at 10 am. We waited for him to come and he blew us off and was beyond rude. Then instead of trying to make it work he actually hung up the phone. Do your self a favor and use literally ANY other pool company!
Michele R.
Jul 2020
Crew shows up they do not even speak to you then they just leave. The pool is discolored, not what I expected. They left the total mess, very unsatisfied.
Alan G.
Jul 2020
Vinyl Liner for Swimming Pool Replacement
Paid the initial deposit and picked out the liner and was told 4 weeks to installation. Installation day comes and I get a phone call saying the liner was no longer in stock and I would have to choose a different liner !!! Blame the Covid-19 its an easy out !! Despite getting a phone call the week before saying I was scheduled for installation. Communicating via email , text or phone calls are not their strong points neither it appears is telling the truth and keeping promised on deadlines . He even had the audacity to offer to take delivery of the liner and install in the fall !! REALLY !!! My families whole Summer was ruined because I chose to go with this contractors and to whom I trusted and took his word . Now I have to find another contractor to install a liner which will not happen before the fall. I WOULD NOT RECOMMEND THIS COMPANY TO MY WORST ENEMY IF I HAD ONE !!
Andrew L.
Jul 2020
Swimming Pool Opening & Closing Service
They did nothing to help. Ed Blaze told us he was coming 3 times. When he finally came his assistant shocked the pool and Ed said pay me $90. The pool is still not clear
Carol V.
Nov 2018
Swimming Pool Opening & Closing Service
Joe J.
Jul 2018
No follow up! They do not answer phone calls and I gave them $13,000. Would not recommend them only for not responding to a problem!
Response from Sparkling Pool Products, LLC
"The problem he was having showed up the following year and was caused by winter debris causing a stain line to form on the pool wall. We followed up by making multiple trips and introducing a mineral control product to the water which took care of the stain. When we finished the customer was very satisfied."
Mark R.
Jul 2018
Vinyl Liner for Swimming Pool Replacement
I was happy when my flooring and new liner were installed last year but when I opened this year, the liner was ripped, I called Ed Blais and he said he would come look at my patch, that was a month ago, since then I have more damage, I have more rips in the liner and believe it was faulty. Ed has not shown up and is now not returning calls, help!!!
Joe S.
Aug 2017
Vinyl Liner for Swimming Pool Replacement
hired help was great, the boss a little ignorant in his ways and not being completely on point, but did make a small compensation
Justin S.
May 2017
Swimming Pool Opening & Closing Service
I called this company on May 2nd and made an appointment with them to open my pool on May 4th. i was told that i lived quiet a distance away so he was going to charge me an extra $50 for the travel. he told me he was going to send me an email (which was NEVER SENT!), about the services and something to sign and he was going to come out and take full payment on May 4th when he arrived to service my pool. On May 4th at 8:30 am i called him to confirm the time and it was at this point he told me that they had decided that it was too far away for them and they were not going to come and do the service they had agreed to and made a commitment to do days prior so not only did he not send the email with the info he said he would send me, but he also had no intention of showing up for the appointment had had made with me just 2 days prior....and with out notice that has was no longer going to show up for this appointment and had already booked other appointments in our place he said he could do it maybe next week at some point but with out committing to any day or time and forcing me to try to take another day out of work after i had already taken this day for the service he had no intention of showing up for in the first place after he had committed to it just 2 day before!!!! THIS COMPANY CAN NOT HOLD TO ITS COMMITMENTS AND WILL PUT YOU OFF IT THEY FEEL YOU DONT FIT INTO THEIR SCHEDULE RIGHT THEY WILL BUMP YOU OUT TO PUT SOMEONE ELSE IN YOUR SPOT THEY NEVER SHOWED UP AND NEVER CALLED TO CANCEL EITHER
Response from Sparkling Pool Products, LLC
"When we were called by Justin I informed him that he was just too far for us to service him, just as he has described. However he said that he has called all over and no one can help him out, I felt bad that he was unable to get the help that he needed. He continued to plead, and in a moment of weakness I said ok we will just add an extra $50 to cover the travel time. Again I was genuinely trying to help someone with his problem. At no point in this conversation do I recall him saying that he was going to take a day out of work to be there. When I let my partner know of my mistake he was livid with me. He reminded me that it was just too far and the lost time traveling would cost us completing one of our jobs for our existing customers that had mailed in their contract months ago and should have priority. In the rush to get our work done I simply forgot to email Justin as he has described above. When he called the morning of the 4th and asked if we were coming, I realized that I was in the wrong on this and I profusely apologized NUMEROUS times telling him I was very sorry, admitting that I forgot to send him an email. At this time he went off the wall at me as if I was the devil. After his triad I again apologized and in an effort to calm him down I offered to do the work the first of the following week. He was just too far gone At that point and he again went off on me. I was trying to be reasonable and work something out but could not communicate with him. Again I apologized and said I was sorry he felt this way but if he would not work with me then I cannot help him."
Karen P.
Apr 2017
So happy I've found them! I'm using them this summer also!
Laurie B.
Apr 2017
Swimming Pool Opening & Closing Service
The men are great
Tracy L.
Dec 2016
Swimming Pool Opening & Closing Service
They are efficient, personable and very knowledgeable. We felt very comfortable hiring this company in fact we wished we had found them sooner.
Scott G.
Jun 2016
Swimming Pool Opening & Closing Service
Very happy
BOB C.
Nov 2015
Swimming Pool Opening & Closing Service
The guys were very professional and showed up when they said they would be here i was very happy with the workers all were very polite .Thanks Bob
Peter W.
Jul 2015
Work was fine but not timely.
Response from Sparkling Pool Products, LLC
"All service people in our industry in the North East were behind because of the Winter "that did not end". calls we should have made early in the year were delayed and pushed into the calls we were to make later."
Brian S.
Jul 2015
I
James B.
Jun 2015
They were responsive and did the work when, they said, how they said and for the price they said.
Miguel G.
Jun 2015
Fast service
Bea B.
Jun 2015
The gentleman who assessed the pool was very honest and very personable. They acid washed our Pool and iit has not looked this good in twenty years. The staff was hard working and professional. I would highly recommend them.
Sarah H.
Jun 2015
Swimming Pool Opening & Closing Service
I recently purchased a home with a pool and didn't have much experience taking care of one. Rich came right out and not only got it going for me but taught me how to maintain it. He was also very patient with me when I called him later with questions.
Licensing
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FAQ
Sparkling Pool Products, LLC is currently rated 3.8 overall out of 5.
Yes, Sparkling Pool Products, LLC offers free project estimates.
No, Sparkling Pool Products, LLC does not offer eco-friendly accreditations.
No, Sparkling Pool Products, LLC does not offer emergency services.
Yes, Sparkling Pool Products, LLC offers warranties.