Sprinkler Service Pro, LLC

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10 Years In Business

Company Details

  • Verified Licenses
  • Bilingual

Contact

168 West 3300 North
Provo, UT 84604
www.sprinklerservicepro.com

Hours

  • Mon: 8:00 AM - 6:00 PM
  • Tue: 8:00 AM - 6:00 PM
  • Wed: 8:00 AM - 6:00 PM
  • Thu: 8:00 AM - 6:00 PM
  • Fri: 8:00 AM - 6:00 PM
  • Sat: Closed
  • Sun: Closed
View All Details & Credentials

Achievements

Service Details

    Areas of Expertise

    • Landscape - Install Landscaping for Yard or Garden
    • Landscape - Soil, Sand, Mulch and Rock Delivery
    • Lawn and Garden Sprinkler System - Install
    • Sprinkler System Repair
    View All Offerings and Cities Served

    Cost Information

    • Free Estimates

    Ratings

    4.7
    32 Verified Reviews
    • 5
      27
    • 4
      3
    • 3
      1
    • 2
      0
    • 1
      1

    Highly rated for

    • Overall Rating
    • Value
    • Customer Service
    • Quality
    Showing 1-10 of 32 results
    5.0 Chris B. Orem, UT
    8/17/2024

    They were professional and easy to work with. Not only did they replace the Stop and Waste but replaced several sprinkler heads quickly and efficiently.

    0.50 Kristen R. Mapleton, UT
    6/16/2022

    Overall working with them has been a difficult and frustrating experience. I could write a lot about the poor workmanship, terrible communication, lack of accountability, and the many many excuses. All the work they did for us was sloppy and unfinished, they installed curbing so that I ended up with grass and a sprinkler head on the wrong side, and they flat out broke a sprinkler and did not tell us only noticed when it started flooding. It took weeks of incessant texts and calls (with no responses) to get them to come back and fix it. At the end of the day, they maintain that we somehow offended them by calling out the poor quality and expressing our concerns/disappointments. They clearly could not understand why someone who was spending over $6000 for concrete work would be frustrated when they said that cleaning up the messy work was not included in the bid It is also important to note that before any of the issues were addressed the owner of the company considered the job done and was requesting payment/threatening legal action a common theme I have seen in the other negative reviews.

    Response from Company:

    Sorry to see your poor review. As communicated to your wife two days ago, I had been unavailable for the past two weeks. As I mentioned to your wife when we finally connected, we would have a team there within one business day to get everything resolved once I understood the issue. I had my guys there the next day and resolved all issues mentioned in your review. The issues you posted about do not reflect the final product you were given and are misleading, it is not the final product you received but do acknowledge there was a delay in communication before it was effectively communicated and resolved. Our subcontractor who did the curbing should not have left the project as they did. I did have to call you out concerning your extremely inappropriate behavior with my employees two weeks ago, so if you have a problem with me directly for doing so please address your concerns to me directly.

    5.0 Andy G. Pleasant Grove, UT
    4/15/2022

    Easy to work with.

    5.0 Skyler C. Spanish Fork, UT
    3/17/2022

    Good price and got the job done quickly

    5.0 Skyler C. Spanish Fork, UT
    3/17/2022

    Got things done quickly and for a fair price.

    4.0 Keven W. Pleasant Grove, UT
    12/21/2021

    Good

    5.0 Steve H. Springville, UT
    11/5/2021

    I have been trying to get sprinklers and sod installed for over a year because the market in our area keeps every landscaping business very busy. I had two services quote and then ghost me and one service was scheduled to do work and never showed up. Finally Sprinkler Service Pro followed up on my request for a quote and started with sprinkler installation very quickly. I was pleased with their professionalism and skill so I asked them to install sod which they did the same week. I'm very pleased with their customer service; they even answer texts after 5pm on a weekday to address some of my concerns. Each employee was courteous and professional. Romario and Chad in particular. I would recommend them to friends and look forward to hiring them again when I want to upgrade the front yard.

    5.0 Scott D. Pleasant Grove, UT
    7/31/2020

    5.0 Chad C. American Fork, UT
    7/2/2020

    The Technician really did a great job really professional.

    4.0 Ralph D. Provo, UT
    4/18/2020

    There were two areas I specifically requested a sprinkler head to be installed that was overlooked.

    Photos

    Sprinkler Service Pro, LLC
    3
    Vineyard Backyard
    Spanish Fork Backyard
    Stamp, Colored Cement
    4
    Apartment Complex Redo
    6
    Landscape Renovation
    5
    Side Yard Redo
    2
    Saratoga Install

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