Square One Heating & Cooling, LLC

Absolutely a great company to work with from all aspects. We had a large project to replace both the furnace and central AC systems, and also replace the main ductwork to create separately controlled ‘zones’ for the first and second floors. With the old system the second floor was always too hot in the summer. Through research on my own I had already decided on the highest level Bryant ‘Evolution’ units for both the furnace and AC and for the new zone control. The project was too large for the contractor we had been using to service the old units, so the search was on for a factory authorized Bryant dealer to install the new system. The choice of Square One was easy. Steve the owner came for the estimate, super knowledgeable about everything with the Evolution system including the details of the zone controls, and he prepared the proposal for us on the spot. I had originally intended to go through the usual hassle of getting at least three estimates, but I already had a ball park idea on the cost from my own research and after meeting with Steve there was no need to look any farther. Also we had a special request to relocate the intake/exhaust pipes of the old system to a difficult new location because we didn’t like where they exited on the side of the house, and Steve was happy to accommodate the request. I thought early September would be a good choice for the installation since would we probably would not need either the AC or furnace during the construction, but as bad-luck would have it a hot and humid wave of weather came right at the start date. Since the project was large it ran across four days and our crew of Jeremy and Josh did an outstanding job of minimizing the time that the AC was down, and gave us frequent updates on how things were going. They called every day when they were on the way, always came on time, friendly, knowledgeable, and super neat and orderly with all of the piping, ductwork, wiring and general work area. Co-owner Lee and Shaw came to finish up the intake/exhaust (on a Saturday) and did a fantastic job also. Also they prepared all of the paperwork for the multiple rebates that were included, and Erika and Mary in the office are always friendly and super responsive in answering our questions. The Bryant Evolution system has been great also, the hot and humid week turned out to be a good test for it and it performed excellently. The house has never been so comfortable upstairs prior to this system, and the new ‘dehumidify-only’ mode is great for the humid days without high temperature. Overall working with Square One was fantastic and greatly exceeded our expectations. They have all of our HVAC business from now on and we would highly recommend them to anyone.

Reliable, prompt

Had several bids but chose Square One based on customer service.

Everything was delivered as promised and on time! A+++

I received reminder calls of the appointments. The service person was right on time. He did the work very quickly and efficiently.

I was very pleased with the work and their pricing.

The tech was very friendly and answered all my questions. Very nice young man.

Very friendly, they were completely finished in 2 hrs I will hire them again

Square One installed new AC, furnace and humidifier. Very pleased with quality of workmanship. Excellent communication. a well satisfied job at a fair price.

Best price in the area!

Very responsive, great follow up and communication. I'm very happy with their service .

Steve was highly recommended to us, and he and his company did not disappoint! I called at 7:30 this morning to set up for today for a repair call, and Steve fit us in at 12:30. His tech, Chris, was very prompt, professional, and polite. Replaced our broken capacitor and was done in 30 minutes. Rate was VERY fair. Super pleased!! Will most CERTAINLY use them again. Thanks Square One!

I couldn't have been happier! Guys that came out were as friendly as can be and professional. Found the probrem right away and fixed it in 10 minutes.

From the first phone call to the thank you note I received in the mail. Top notch company hands down. Customer service all the way. This company is a breath of fresh air. I also love our new central air conditioner. I would recommend this company over all others.

happy with the work done

I hired them to install central air and replace my furnace. Their price was competitive. They were professional. They did their work on time, installed the new components excellently and removed all debris. I could not have been more pleased with their work and would highly recommend them.

The service was prompt. They did all the work for all the manufacturerer's and state rebates.

They did an outstanding job, and I would hire them again. The company is staffed with professionals who are comitted to doing the the job with expertise, and pride as if it were their own. Square one works for me, and they can work for you as well.

Very nice guys. Cleaned up really good after install.

Great service, quick install, very nice techs. One time and very professional. Love my new furnace. Great deal and recommended them to my neighbor. They purchased a new one from them too

They did a great job, replacing a bunch of ductwork and the furnace. I would hire them again. It was nice to have someone come in, know what needed to be done, and just do it without any issues. These guy's completely are professional and know how to get the job done quick!

VERY PROFESSIONAL. CLEANING WAS DONE QUICKLY, AND THE TECHNICIAN FOUND AND REPAIRED A LEAK. WOULD CALL THEM AGAIN. THE TECHNICIAN WAS VERY NICE.

Their tech was on time, was very informative and personable. The repair was completed successfully in a much shorter time than I anticipated and at a lower cost than expected.

Showed on time. Seemed a little pricey for service preformed but Serviceman was very courtious and did what he could for a older furnace.