St George Design Build, LLC

"It is unfortunate that there was so much misunderstanding between us Laurie, normally I have great communication with my clients. And in addition, I put everything in writing. For instanced our Design Agreement (in writing) stated that the upfront deposit was $1500. When we met you gave me $1000, and said you would have the rest for me in a few days. Weeks later, after I had already started work on the project, and the balance still not being paid, I sent you a letter stating that I could not continue the work until the outstanding balance was paid. Also, the work that I started for you, that you requested, was extra work according to our Agreement, and was sent to you via email. This consisted of ten 3d renderings of the proposed structures on your property, a detailed site plan with topographical grade lines, and a satellite photo of the property superimposed. All of this took considerable time. For my part I was waiting for you to have the balance of the design deposit ($500), so that we could meet and go over the extra work (topographical site plan and renderings) that I had previously sent you? which I explained to you on the phone and then by email. Thus, I was a little surprised when you asked me on a voicemail if you could go with another designer? I did reply a few days later that yes, it would be fine for you to go with another designer, and that the partial deposit that you paid ($1000), would cover the cost of the work that I had done (topo site plan and renderings) which you could hand off to another designer. So, I was even more surprised to see this negative review. So again Laurie, I apologize for the misunderstandings even though I don?t know how I could have been clearer. And I wish you luck with your project. St George Design Build, llc Tim Shatterly PO Box 175, Hurricane, Utah 84737 435-229-3699 Since the writing of my response to this review, I have reconsidered my position and refunded to the client the $1000.00 in question. Tim."