Window Gang of St. Louis

I called the Window Gang yesterday to get an approximate time they would be here. I received a text that Ryan was on his way. He arrived at our driveway at 10:18 am. My husband went outside to check on him about ten minutes after he arrived. He was already gone by 10:30 am. I checked our ring doorbell and saw him putting his ladder back in his truck at 10:25 am. At 10:31 I received a survey from the Window Gang about the job. At 10:35 am I received an invoice for the supposed completed job @ the estimate price of $195.00. I called the company and was assured that Ryan had been on the roof and all of our gutters were clean. How he could check everything out that quickly is unbelievable! He never even went around the house. Charlene from Window Gang said she would call and have him come back. I told her not to bother if that is all he was going to do. A short time later we saw Ryan on a ladder toward the back of our house. We went outside to check side and I told him that was a new room- less than a year old. He showed us that he was taking pictures of the gutter ps and they were ALL clean, a couple of the pictures showed dark stuff in the gutters. I asked if he was going to clean that are and he looked at me as if I were asking him to go to the moon. He left without ever cleaning anything or turning on any water to even pretend like he was cleaning. Therefore, I do not believe we should pay The Window Gang for a job they didn’t even start- let alone FINISH!

Quick response and answered to my questions patiently. Scheduled the job and done it as expected. The person cleaned out the accumulated deposits from the gutter. We could see the caked dirt on the deck and front yard. Excellent work!

Great job and immediate response

Overall they did a great job cleaning the gutters. My only complaints are they left a two trash bags full of debris around the house (the rest were set by our trash can), and they charged $50 more than the quoted price. The gutters were in pretty bad shape as the home I purchased was a foreclosure and the gutters hadn't been cleaned in some time.

I hired them to clean the gutters, and install gutter screens. Very quick response, and quick to do the job once hired. The workman left one section of the gutter screen laying in my yard, but, other than that, the job was excellent. I'd hire them again if needed.

They did a great job. Thanks so much.

Steam St.Louis sent out a very professional & courteous gentleman named Donnie. He was extremely polite, did his job very neatly and was ontime. Excellent Work- Highest Recommendation to SteamSt.Louis!!!