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Step by Step Floors
Commercial Wood Flooring Installation or Replacement, Laminate Wood or Stone Flooring Installation, Vinyl or Linoleum Sheet Flooring or Tile Installation Service,
About us
- COMPLETE the FREE ESTIMATE REQUEST at www.stepbystepfloorsllc.com/free-estimate-request - Step by Step Floors, LLC, has been in business since 2000 serving Cape Coral and the surrounding area. At, Step by Step Floors, LLC, we work with integrity to make sure that the job is not complete until the customer is satisfied. From tile to laminate wood, we have the skills to handle all of your flooring needs. Call for your free estimate today! COMPLETE the FREE ESTIMATE REQUEST at www.stepbystepfloorsllc.com/free-estimate-request
Business highlights
Se habla espanol
26 years of experience
Services we offer
Laminate Wood or Stone Floor - Install - Materials Provided by Consumer , Tile: Ceramic and Porcelain - Install - Materials Provided by Consumer , Vinyl or Linoleum Sheet Flooring or Tiles - Install - Materials Provided by Consumer
Amenities
Free Estimates
Yes
Accepted Payment Methods
- CreditCard
Reviews
4.759 Reviews
| Number of Stars | Image of Distribution | Number of Ratings |
|---|---|---|
| 86% | ||
| 5% | ||
| 5% | ||
| 2% | ||
| 2% |
Filter reviews by service
Showing 1-25 of 59 reviews
Eric K.
Apr 2022
Laminate Wood or Stone Flooring Installation
Did not receive a receipt after asking for one.
Beth R.
Apr 2022
Very pleasant, fun people to work with plus daily cleanup was thorough. Excellent and precise tile work.
Kathleen P.
Dec 2020
Their work was perfect! A big surprise to me s once I have experienced some very sloppy workers here in Florida and have become very discouraged when it comes to hiring workers here. I highly recommend this company and their very neat employees, who not only did professional work, but also cleaned up every thing spic and spam!!! ð
Paul G.
Dec 2020
They are a 10 in all around service. I would highly recommend them.
Sally B.
Dec 2020
I am so happy with my new lanai floor. They paid such attention to detail and making sure everything was perfect. Very professional and they wore there masks during this pandemic and made sure I felt comfortable. Thank you Step by Step!
Tech U.
Nov 2020
The owner was very helpful.
Response from Step by Step Floors
"Thank you ! looking forward to help you more."
Shauna D.
Oct 2020
The Guy from this company came name Tiago . Immaculate work and perfection. Hard-working guy and he did an amazing job . Very happy with the job. I found this company from home advisor. The owner Mr Ed came right away for the quote. I would recommend them to everyone.
Response from Step by Step Floors
"Thank you very much. Pleasure to serve you !"
R P.
Oct 2020
Reliable and we are very happy with their work.
Response from Step by Step Floors
"Thank you very much !"
Mark E.
Sep 2020
Great experience. Completed work in one day.
Response from Step by Step Floors
"It was a pleasure to work with you. Thank you!"
Samuel M.
Aug 2020
They were outstanding from beginning to end!!! Job was completed professionally and the 3 people who did the job couldn't have been better. I would definitely hire them again.
Response from Step by Step Floors
"Thank you very much, it was a pleasure with with you !"
Eric H.
Aug 2020
Laminate Wood or Stone Flooring Installation
Nice job, on time and was completed quickly
Response from Step by Step Floors
"Thank you !"
Kent C.
Jul 2020
Great experience, crew worked hard and did a great job in a short amount of time.
Response from Step by Step Floors
"Thank you, pleasure to serve you!"
Dawn M.
Apr 2020
The work was amazing & a lot lest than others quotes. Eddie the owner kept his word & that means a lot in today's society. I would highly recommend this company who needs tile work done l.
Response from Step by Step Floors
"Thank you very much for letting us help you with this project !"
Connie H.
Mar 2020
Eddie and his staff were friendly and professional. I would definitely hire them again.
Response from Step by Step Floors
"Thank You !"
Greg C.
Mar 2020
Excellent job and service. Highly recommended. Eddie was very professional and accommodating to our needs. I felt what he told me was consistent with the job that was completed. His workers were very polite and professional....we could not be happier with our results. I truly hope the opportunity will come that we are able to refer them to friends or neighbors. Thanks for what you did for us, very much appreciated.
Response from Step by Step Floors
"Thank you!"
Michael B.
Mar 2020
Not satisfied based on the final result. Crew is impossible to explain instructions too as no one speaks English or has basic math skills. Over charged me based on original quote by 572 dollars.
Response from Step by Step Floors
"This negative review is a surprise to me. When I left the job from final inspection I asked if was anything else we could or need to do. If you have any questions or concerns about about your job please contact me and I will be glad to go over and see what is possible to do to make sure your satisfaction is 100%. Thank You !"
Jay G.
Mar 2020
Truly enjoyable experience from start to finish. I would highly recommend these guys.
Response from Step by Step Floors
"Thank You !"
Marj F.
Mar 2020
Friendly, timely, hard working, cleaned up, and did a great job.
Response from Step by Step Floors
"Thank You !"
Sandy H.
Mar 2020
Response from Step by Step Floors
"Thank you!"
Vicki W.
Feb 2020
Eddie at Step by Step was the first to contact me regarding my project. His pricing was very reasonable, and the project was started the following week. This was a backsplash with custom made tiles involving a mosaic, very small squares, subway tile and a somewhat complicated layout. Eddie s team did an excellent job. My kitchen and bathroom backsplashes look gorgeous. The woman who made the tiles and designed the layout thought they did an awesome job. She said that the quality of the installer is every bit as important as the quality of the tiles. I would highly recommend Step by Step Flooring.
Response from Step by Step Floors
"Thank you!"
Roland W.
Feb 2020
Very polite and conscientious work crew. Eddie (the owner) stopped by frequently and assisted when my vehicle broke down and we needed more supplies and he didn't charge me any extra for this service! Great people to work with.
Response from Step by Step Floors
"Thank you!"
Diane R.
Feb 2020
Very conscientious workers, cleaned up after themselves and did a fantastic job tiling our shower. however, the fold down chair installed in the shower came off the wall a few days later. He's not shown up to fix the problem even though we scheduled an appointment 3 times. He's slow to respond to my calls and emails.
Response from Step by Step Floors
"I believe I have done all arrangements to help you with your project, I responded all your emails, phone calls and texts. I even try to work myself on your seat ( boat seat that you want to adapt to a shower seat ) but we are not able to install your seat using the hardware furnished from seat manufactured. We removed the seat and replace all tiles. Once you have hardware that will make possible install the boat seat in your shower we will glad comeback and install for you at no charge. Any questions contact us. Thank You !"
Deb C.
Feb 2020
Very professional, polite, were very careful and mindful of my property. They cleaned everything as if no one were ever here. I will have step by step continue doing my master bathroom. We are very happy that we hired this co. We went with our gut and happy we did. I recommend this company highly. UPDATE 6-1-2020 Different crew came in to do master bathroom, not nearly as professional as first crew, left my window unlocked, did not put up dura lock, had to come back and take everything down. They bought materials than what was needed. They put a hole in master bedroom wall and tried to hide it by patching and repainting with wrong texture and color and never told me about it..
Response from Step by Step Floors
"Thank You !"
Matt M.
Jan 2020
Response from Step by Step Floors
"Thank you!"
Greg D.
Jan 2020
Laminate Wood or Stone Flooring Installation
Very Friendly and responsive!
Response from Step by Step Floors
"Thank you!"
Licensing
State Contractor License Requirements
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FAQ
Step by Step Floors is currently rated 4.7 overall out of 5.
Monday: 8:00 AM - 6:00 PM
Tuesday: 8:00 AM - 6:00 PM
Wednesday: 8:00 AM - 6:00 PM
Thursday: 8:00 AM - 6:00 PM
Friday: 8:00 AM - 6:00 PM
Saturday: Closed
Sunday: Closed
Step by Step Floors accepts the following forms of payment: CreditCard
Yes, Step by Step Floors offers free project estimates.
No, Step by Step Floors does not offer eco-friendly accreditations.
No, Step by Step Floors does not offer emergency services.
No, Step by Step Floors does not offer warranties.