Stereo Wizards

4.11 |54 Verified Ratings
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Stereo Wizards

4.11 | 54 Verified Ratings
Write a Review

650-333-4808

1414 Via La Paloma
San Lorenzo, CA 94580
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Profile
Stereo Wizards


We Under Promise and Over Deliver

In short, what we do: Optimizing Projection TV and Flat Panel HD and 4K home theater systems, including installation and expert audio integration. ISF Level II video display calibration in home and business. Troubleshooting, maintenance, audio and video repair. Remote control programming. Bob has been in the A/V business more than 25 years. He serves customers throughout the San Francisco Bay Area and across the US. Much of his business comes from teleconsulting and Skyping with electronically adept Do-It-Yourselfers. Mr. Jones has an international reputation on the internet as "Mr. Bob". You will find many instructional videos and customer reviews on his Youtube channel (https://www.youtube.com/user/MrBobBigScreen/videos?flow=grid&view) as well as his nearly 10,000 posts on www.AVSforum.com. He takes immense pride in his work and personally serves each and every customer himself. He is committed to 100% customer satisfaction and some of his work carries lifetime warranty..

Achievements

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Service Area

  • San Francisco
  • Oakland
  • Berkeley
  • Hayward
  • Piedmont
  • San Mateo
  • Fremont
  • Redwood City
  • Palo Alto
  • Moraga
  • Menlo Park
  • Los Altos
  • Pleasanton
  • San Leandro
  • Albany
  • Alameda
  • Danville
  • Castro Valley
  • Emeryville
  • Burlingame
  • San Ramon
  • Orinda
  • Newark
  • San Lorenzo
  • San Carlos
  • Stanford
  • Sunol
  • Union City
  • Diablo
  • Alamo
  • Atherton
  • Millbrae
  • Lafayette
  • Dublin
  • Belmont
  • See All >

Services Offered

Audio/Visual & Computers
  • Home Entertainment System Repair
  • Antenna Install
  • Antenna Repair
  • Install Home Theater Accessory
  • Universal Remote Control Programming

Areas of Expertise

  • Comprehensive System Troubleshooting (incl. camera, projection and PA systems), Consultation/Optimization. INCLUDES roof TV antenna installation/aiming. EXCLUDES ham/satellite dish installation/aiming
  • TV antenna installation/aiming (off the air TV only, NO ham or satellite dish antennas)
  • Phone consultation Do I Yourselfers, take heed! Fix it yourself with our guidance.
  • Home / Business / Boardroom / Conference Room Theater with in-depth Audio Integration. NO IN-WALL/IN-CEILING/UNDER-FLOOR WIRING (false/drop ceiling OK)
  • Audio/video, speaker repair

Product Brands Used

  • Marantz
  • Niles
  • Samsung
  • Sharp
  • Velodyne
  • A/V equipment includes Definitive Technology, Marantz, Mitsubishi, Panasonic, Pioneer, Sony, Hitachi, Samsung, Toshiba, Philips, Runco, Onkyo, Vandersteen, MartinLogan, B&W, B&O, JBL and others.
  • Test gear includes Fluke, Tektronix, Sencore, Accupel

Quick Facts

Business Hours
(Please call to confirm)
  • Commercial
  • Small Jobs Welcome
  • Warranty Offered
  • Residential
  • Trip Charge

Credentials

In Business Since: 1985
Memberships & Affiliations
  • Imaging Science Foundation (ISF), Castro Valley Chamber of Commerce
State Licensing
Trade: C-07 Low Voltage
License #: 1025150
Expiration: 03-31-2021
Awards
  • 2018 Winner Best of Home Advisor Award
  • Runco Technical Training: Cert. of Achievement - VHD Ultra Processors, VX101c, VX1c, VX3c, PL42c, PL50c, DTV873, DTV940, DTV947, DTV992 Ultra, DTV1101
  • Bachelor of Science, University of Oregon
  • Imaging Science Foundation: ISF Level II Certification and Training
Screening
HomeAdvisor Screened. View Details

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Business Overview

Community Involvement

East Bay Circle of Men

How We Got Started

I chose to work in this industry because I was born to be a techno geek. My first electronics business was Stereo Wizards. As Home Theater emerged into the marketplace, Image Perfection was born.

We started in this industry in 1985.

We describe our business as Well established

What kind of project gives you the most satisfaction?

Fine tuning home theater systems that deliver highly immersive, hypnotic, life-like experiences.

 

Photos
Stereo Wizards


My Work
1 Projects
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Ratings & Reviews
Stereo Wizards

Real feedback from real homeowners.
Learn more about this pro by reading the ratings and reviews below.
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Showing 1-10 of 54
  Page 1 of 6
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4.0   |  
Review by in Fremont, CA
Robert is very good.....I recommend him for sure
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4.0   |  
Review by in Fremont, CA
Robert was extremely helpful, good listening skills, extremely responsive and did a be very good job installing our tv antenna. I would recommend him to anyone ?.
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4.5   |  
Review by in Alameda, CA
Knows his business did everything I asked him to do replaced an Antenna.............
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4.5   |  
Review by in Palo Alto, CA
Dr. Bob was great! My TV suddenly stopped getting some regular channels and it was a mystery since the missing channels would change from one day to the next. Bob spent a lot of time trying to figure it out, then came by a week later with a new antenna. He tried this one within my house (before installing it on the roof). But instead of trying to sell me the new one, he climbed up on the roof to see if my very old antenna needed fixing to solve the problem. Instead he found that the cable from the roof into my house was ripped. He repaired it and the issue was solved. He spent a lot of time diagnosing and fixing the problem. I recommend him highly.
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2.0   |  
Not worth the money.
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2.5   |  
Review by in Castro Valley, CA
I did not expect to pay over $400 to have a TV antenna put on my roof. The break down was: Show Up - $50; hourly charge $100 x 2 hours, plus $163 for the antenna, including tax, for a total of $413. I looked up the antenna and it sells for $86 on Amazon. He did not so much as leave me the box the antenna came in, no manual, no install instructions, nothing. I think he did spend more time than he charged because he took several trys to find the right cable leading from an unused DirecTV dish, and he wasn't all that professional. I had to pull out my iPhone compass app to help and he guesstimated the direction of the main broadcast antenna. We ended up with 79 channels so that seems good, but being under 25 miles from all of the broadcast channels and using a multi-directional antenna - we might have done better if he applied any kind of science to the orientation of the antenna. I notice my neighbor has a similar antenna oriented quite differently than mine. What sums it up is he was not going to give me a receipt or any kind of bill of sale. I had to write up my own receipt and get him to sign it.
Response by Stereo Wizards: My apologies to Robert. His bill was sent after the fact, though to leave the bill with the customer at the end of the job on location is my usual practice. Just could not happen this time, I had run out of blank paperwork. As was his box. Most customers want me to dispose of the box and its contents for them and save them the trouble. Price of parts? Unfortunately parts profit needs to stay in my business model, as it does with any other sales business. Customer is always free to provide his own, no penalty on that. My apologies to Robert for not meeting his expectations at the outset. Since he did not want to discuss it when I called.
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5.0   |  
Review by in Fremont, CA
Really knows his stuff, offered to help with other electronics, too.
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5.0   |  
Bob is very patient and very safety conscious. He'll recommend what he thinks is best, and work with you every step of the way. He found and fixed safety issues in our audio setup, and helped us fix a mess of tangled components that weren't working. So glad we hired him! Super knowledgable and he brings all the tools & supplies needed.
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5.0   |  
Review by in Palo Alto, CA
Very reliable.
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0.5   |  11-13-2019
Review by Sandra H. in Berkeley, CA
Do not use. He WAY overcharged- Double the retail price for antennas, would have charged $500 apiece for TiVo DVR (more than double the retail price I ended up when I bought it myself). Did not seem to want to place antennas outside. (refuses to go up 2nd story) Did not want to run cable from antenna in attic to sets in bedroom and living room. He used part of my satellite cable to hook up antenna, thereby disconnecting my satellite feed. Had to hire someone else to come and fix what he left me with. At less than 1/4th the cost.
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Showing 1-10 of 54
  Page 1 of 6

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