Stone Care of Arizona, LLC

4.73 |10 Verified Ratings
Write a Review

Stone Care of Arizona, LLC

4.73 | 10 Verified Ratings
Write a Review

480-625-0557

P.O. Box 27538
Scottsdale, AZ 85255
 
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Stone Care of Arizona, LLC


Natural Stone Restoration: Cleaning, Sealing and Polishing

Stone Care of Arizona, LLC, uses the latest innovations to restore, beautify and maintain all Marble, Granite, Limestone, Travertine, Engineered stone and Tile & Grout floors and surfaces. With over 40 years of cleaning experience our management team holds over 8 Certifications in the hard surfaces and textiles cleaning industry. We consistently delight our customers with superb customer service. We understand the special cleaning needs of our customers who expect nothing less than excellence. Stone Care of Arizona, LLC uses only Eco friendly, odorless products. Our products are of the highest quality available to clean, seal and restore natural stone and tile and grout.

Achievements

Learn how HomeAdvisor screens and approves their pros.

Service Area

  • Scottsdale
  • Fountain Hills
  • Cave Creek
  • Fort McDowell
  • Paradise Valley
  • Phoenix
  • Rio Verde
  • Carefree

Services Offered

Tile
  • Stone & Marble Polishing

Areas of Expertise

  • Natural Stone Cleaning
  • Travertine, Marble, and Granite Cleaning, Sealing and Polishing
  • Limestone, Flagstone and Slate Cleaning and Sealing
  • Stone Restoration
  • Tile and Grout Cleaning

Quick Facts

Business Hours
Monday:
8:00 AM to 6:00 PM
Tuesday:
8:00 AM to 6:00 PM
Wednesday:
8:00 AM to 6:00 PM
Thursday:
8:00 AM to 6:00 PM
Friday:
8:00 AM to 6:00 PM
Saturday:
9:00 AM to 5:00 PM
Sunday:
9:00 AM to 5:00 PM
(Please call to confirm)
  • Free Estimates
  • Credit Cards Accepted

Credentials

In Business Since: 1972
Memberships & Affiliations
  • Institute of Inspection Cleaning Restoration Certification (IICRC)
Screening
HomeAdvisor Screened. View Details

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Business Overview

Community Involvement

Royal Heritage Union for Excellence in Humanity (Royal HUE) a nonprofit organization established to provide vocational training to those in need.

How We Got Started

I chose to work in this industry because of the opportunities we have to provide excellence in customer service..

We started in this industry in 1972.

We describe our business as Well established

What kind of certifications do you have?

We are IICRC Certified

 

Photos
Stone Care of Arizona, LLC


My Work
5 Projects
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Ratings & Reviews
Stone Care of Arizona, LLC

Real feedback from real homeowners.
Learn more about this pro by reading the ratings and reviews below.
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Showing 1-10 of 10
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5.0   |  
Review by in Litchfield Park, AZ
I chose Stone Care of Arizona after getting bids from several companies to restore the marble floor, shower and countertops in my bathroom. I also needed a two marble tables cleaned and polished and a granite kitchen island cleaned and polished. Michael's attitude and pricing won him the job. He did not disappoint. He showed up on time (a rarity these days!) with all the necessary equipment and products to do the job. He's a very knowledgeable and personable man, and gave me lots of helpful hints on cleaning and maintaining my stone. He fixed an area on my shower floor where some grout was missing, no charge. He polished out a terrible etch mark on my marble tub deck, no charge. His assistant worked on the granite island for quite some time and while it looked a lot better, it still had some "flat" spots where the calcium had penetrated the stone over the years. Michael showed me and said that this was the best he could do without getting into a full blown honing restoration, which would cost another $1200.00. I asked him if it were his counter, would he go to the expense of honing it and he told me honestly, he would not. This would have been a great opportunity for a dishonest person to make more money. I know ultimately the decision was mine to make but I really appreciated his honesty. It still looks 100% better than before he started. If I were selling my home then I would spend the extra money to get it "perfect" but I know that if I were to have spent the money to do the honing it would only be a matter of time before it happened again. Water and stone don't mix! It's obvious in talking with Michael he wants one thing and one thing only, for his customers to be happy with the job he has done. And he seems willing to do whatever he needs to do to make sure that happens. I will definitely use Michael for all my stone care needs in the future.
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3.5   |  
Review by in Peoria, AZ
We had our grout cleaned and sealed by Michael. He is a very nice person, but unfortunately, we were not happy with the outcome. I feel that the grout was clean but it did not "look" any cleaner or lighter in areas that I thought it would lighten. Although I feel, that it was a good price to have the grout cleaned, I wish we would have saved the money and put it towards color-sealing instead. He also started cleaning my appliances without my permission. I know he meant well, but I did not want my stainless steel appliances cleaned with the products he used.
Response by Stone Care of Arizona, LLC: We are truly sadden you are disappointed with the fact we could not remove the "stains" on your tile and grout. We clean lots of tile and once in a while we are unable to restore "really" stained grout with cleaning only. You are right, color seal would have covered the stains. The service cost up to 5 times that of cleaning and will obligate you to recolor the grout when the acrylic become oxidized. I plan to refund your money for the tile cleaning. Had you expressed this while I was there I would not have charged you. To get a refund, please email your name and address. Once I can verify who you are, I will send a check the next day.
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5.0   |  
Review by in Rio Verde, AZ
Michael is great to work with. He did an incredible job on all my tile, grout and granite counter tops. Definitely knows his business. He answered all my questions and gave me some great cleaning and maintenance tips. I will call him again whenever I need service. We are new to the area and I feel blessed to have found someone like him. He has pride in his work and it shows. Definitely 5 star service.
Response by Stone Care of Arizona, LLC: Thanks for your kind comments
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3.5   |  
Review by in Scottsdale, AZ
Seemed to want to do a GOOD JOB... SOLD the job really well... but unfortunately I felt like I had to PUSH him to get the areas I really needed to address.... Tile came out CLEAN.. but honestly does not look any better with the VARIATIONS in the color of GROUT.... so we SHOULD HAVE COLOR-SEALED it! but I thought we was going to bring it... and let me know HIS opinion of what the JOB needed when he got here... but no... he just came to clean... and that just wasn't enough to make the grout look a consistent color... :( BUT IT WAS CLEAN :))
Response by Stone Care of Arizona, LLC: Thanks for your review. Congratulations, on the selling of your home! Before we begin any job, we evaluate the tile condition. Following our pre-inspection, we made a concerted effort to speak with you at length about the condition of your tile. We explained that two colors of grout had been applied to the grout lines. Apparently, newer grout had been applied that failed to match the existing grout or it had been stained. When a house is in escrow, and the new buyers have not requested improvements, we typically recommend cleaning only. This option gives the new homeowner clean floors and allows them to choose the color seal they would p
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5.0   |  
Review by in Fountain Hills, AZ
Excellent job cleaning and polishing my travertine floors throughout my house. Very professional and knowledgeable. Extremely neat and protective of walls and corners.
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5.0   |  
Review by in Scottsdale, AZ
Mike was an excellent worker. Well prepared, all needed equipment on hand. Friendly and communicated each step that was going to take place. Results were above what we expected.
Response by Stone Care of Arizona, LLC: We are delighted that (consumer name withheld per their request) is happy with our natural stone care services. He has beautiful Travertine foors, which we cleaned and sealed. We greatly appreciate (consumer name withheld per their request) comments.
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5.0   |  
Review by
Project: Clean & Seal Grout or Tile
Out of all the professionals I have had out this company is by far superior.
5.0   |  
Review by
Project: Clean, Grout, Polish and Maintain Tile, Stone, or Marble
I appreciated their good service.
5.0   |  
Review by
Project: Clean & Seal Grout or Tile
Incredible work. I have not found anyone better for quality of work and commitment
5.0   |  
Review by
Project: Natural Stone Restoration & Polishing
Very good to work with. Timely and they brought a beauty to my floors that I didn't know was there.
Showing 1-10 of 10
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