- Residential Work
- Commercial Work
HomeAdvisor Screened & Approved
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Learn about our screening process3 Years In Business
Company Details
Hours
- Mon: Closed
- Tue: Closed
- Wed: Closed
- Thu: Closed
- Fri: Closed
- Sat: Closed
- Sun: Closed
Achievements
Service Details
Areas of Expertise
- Shingles and Metal Roofing
- Commercial and Residential
Cost Information
- Free Estimates
- Warranty Offered
- Credit Cards Accepted
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Free Offer
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Reviews
Write a ReviewStorm Guard was able to inspect my roof, identify damages, work with my insurance and get my roof replaced for only my deductible. The wait was a bit long (5 months for me) and I know of others who have waited longer. They took care of all the negotiations with my insurance and saved me the headache of all of that. They even sent the final bill and pictures to my insurance so I just had to sign the checks. The communication while waiting was the only thing I didn't like. Otherwise; they got a 5-star review from me.
Be aware that this is a nationwide company. The local people from Johnson City, Tennessee, were very nice and did a good job, however, the communication, billing and scheduling was done thru corporate (I believe my representative was in South Carolina). It took over 7 months to get my new roof installed. Communication was horrible. It took days/ weeks to get an email or phone call returned from the corporate rep. They made several errors in the billing which came from a totally different person than my rep. I will NEVER use a nationwide company for a service again. I will only work with local contractors!
Signed in January for new roof. They took 5k. Jonathan Brown and Sarah refuse to keep me informed or return voicemails and texts. CanĂ¢ t comment on the quality of work because I canĂ¢ t get them to speak to me. The worst excuse for customer service I have ran into. Do not recommend!
Jonathan Brown is extremely professional and helpful. He helped me get my insurance to replace the roof instead of just repair spots. It took a few months with my insurance but he hung in there with me! I would highly recommend him.
Thank you and Im super excited for you! Absolutely love being able to do this for my homeowners.
Johnathan was nice and friendly. Felt no pressure to make my decision.
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