Storm Shield, LLC

4.57 |21 Verified Ratings
Write a Review

Storm Shield, LLC

4.57 | 21 Verified Ratings
Write a Review

239-935-8759

19751 North Tamiami Trail
North Fort Myers, FL 33903
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Profile
Storm Shield, LLC


Welcome to Storm Shield, LLC, the leader in quality window and door replacements. At Storm Shield, we focus on bringing you the best products, service, installations and warranties in the business. It's our job to focus 100% on your wants and needs. We are committed to meeting those needs so call us today!

Achievements

Learn how HomeAdvisor screens and approves their pros.

Service Area

  • Fort Myers
  • Cape Coral
  • Port Charlotte
  • Punta Gorda
  • North Port
  • Bonita Springs
  • Englewood
  • North Fort Myers
  • Venice
  • Estero
  • Fort Myers Beach
  • Placida
  • Pineland
  • Sanibel
  • Rotonda West
  • Naples
  • Murdock
  • Bokeelia
  • Captiva
  • Alva
  • Saint James City
  • El Jobean
  • Lehigh Acres
  • Boca Grande
  • See All >

Services Offered

Doors
  • Exterior Doors Install
Windows

Areas of Expertise

  • Doors
  • Windows

Product Brands Used

  • Plastpro Impact Doors - Millwork Impact Door Glass - Regency Plus Impact Windows MADE IN THE USA

Quick Facts

Business Hours
Monday:
8:00 AM to 5:00 PM
Tuesday:
8:00 AM to 5:00 PM
Wednesday:
8:00 AM to 5:00 PM
Thursday:
8:00 AM to 5:00 PM
Friday:
8:00 AM to 5:00 PM
Saturday:
12:00 AM to 12:00 AM
Sunday:
12:00 AM to 12:00 AM
(Please call to confirm)
  • Warranty Description: As long as you own your home
  • Warranty Offered
  • Free Estimates
  • Credit Cards Accepted
  • Bilingual

Credentials

In Business Since: 2013
Memberships & Affiliations
  • Better Business Bureau
State Licensing
Trade: Certified General Contractor
License #: CGCA60475
Expiration: 08-31-2022
Green Certifications
  • EnergyStar.gov - Home Performance with energy Star
  • National Fenestration Rating Council - www.nfrc.org
  • Made in USA Certified
Screening
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To find more licensing information for your state, visit our Licensing Requirements page.

Business Overview

Community Involvement

Gale DeMello Foundation

How We Got Started

I chose to work in this industry because we feel there's a need to provide a high quality product that provides security & protection, increases a homes value, reduces energy bills and home owners insurance. As well as, provides a lifetime warranty and is Made in the USA! .

We started in this industry in 2013.

We describe our business as Family owned and operated

 

Photos
Storm Shield, LLC


My Work
5 Projects
Free Offer! Get FREE ESTIMATE free when CHARLOTTE & COLLIER COUNTY RESIDENCE. GET NEW WINDOWS & DOORS WITH NO MONEY DOWN! NO CREDIT CHECK! NO INCOME VERIFICATION! in 33952 Free Offer!
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Ratings & Reviews
Storm Shield, LLC

Real feedback from real homeowners.
Learn more about this pro by reading the ratings and reviews below.
Write a Review
Showing 1-10 of 21
  Page 1 of 3
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2.0   |  
Review by in Cape Coral, FL
Project: New Windows - 6 +
I signed a contract with Storm Shield 7/1/90 for windows and entry door. The contract was for 90 day. I live in PA so I was traveling to Florida for the install. Sean the operations manager handled my project after the salesman and I was very uncomfortable with him from our first meeting as he seemed preoccupied. He seemed to not communicate well when I asked questions or verified the order. I called sean multiple times over the next 2 months checking on install date. After finalizing install date I planned vacation from work and booked a flight for october. Friday the day prior to my saturday flight sean called in the afternoon to tell me he would not be installing the windows Monday because the crew was on another Job. They showed up 2 days later after multiple complaints to the owner and I had to fly back to PA without seeing the project complete. A neighbor gave them access to complete the window install in my absence. The entry door was still not in at October install date or never ordered I returned in January for the door install to find the wrong door was delivered and 2 of the windows that required stucco repair were still masked and uncaulked to new stucco. Because they had already removed my old door they installed the incorrect door with the promise to correct it. I was uncomfortable paying my final payment with the incorrect door in place but was forced to pay under threat of legal action. Nobody returned to remove the masking from window so I had a friend remove the masking tape, clean the glue, and caulk the windows in. In February the correct door arrived and was installed. Unfortunately the door did not fit in the frame correctly and the sidelight was 3/4 inch higher than the door glass making it look like an obvious mistake. July 7th a technician came out and said they could not fix the mismatched heights of the door and sidelight window since they were built for different units. I requested the door unit be replaced with one that is of matching height or refund the door cost so I could purchase one elsewhere. After repeated contact the only response I am getting is to be patient. After entering a BBB concern the owner told us not to contact him again or he would file harrasment. Positives The quality of the windows seems good. The installers were nice.
Response by Storm Shield, LLC: I'm sorry that the issue is still standing but we jumped through hoops to correct this and the information above is untrue. We were not in business in 1990, Storm Shield was established in early 2013. July 7th I sent an install crew to re-glaze the glass which would make both units perfectly even in height and was tired away by Mrs. Rizza because she informed my installers that she would still not be happy even if the glass was even because she did not like the color of the spacer in the glass. I had been working on getting the client new inserts custom made to her liking but in 5 weeks was not able to complete the task and the client decided to file complaints online.We cannot control the pandemic and the fact that processes are taking much longer than usual, but I NEVER said I wouldn't take care of the client. We are human as well and are all in the same boat and it is what it is with timelines during a pandemic. We did not do anything except give 100% to correct the issue, but apparently we are not allowed nor are any supply chains that make or sell doors allowed to be affected by the COVID 19. It was impossible to satisfy this client unfortunately because there is no allowance for a worldwide pandemic.
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5.0   |  
Review by in Naples, FL
My experience with Storm Shield has been excellent. I was impressed with the entire process from Ernie who went above and beyond answering my calls on weekends to Brad and his crew who were true professionals. Thanks for all the extra help and doing a great install. I would definitely recomend Storm Shield
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1.0   |  
Review by in Englewood, FL
Brad took the plans for my new construction and gave me an estimate for windows and doors and installation. I paid for the windows and doors up front. Months later they show up to install them and 8 out of 9 windows do not fit. Brad had to call the block mason to cut my new window sills out and lower them to make windows fit. Brad said the 1 window that was the correct size won't look right and I should lower that sill and unfortunately would have to purchase a new window since these were custom and could not be sent back for exchange. I pay for a new window and when it came in I had to drive for an hour to go pick it up myself, because Brad's work trailer burned to the ground with all his tools in it and could not return to finish the job for weeks. I asked keith (the owner) where the first window I paid for was, because I was gonna sell it on ebay. His reply was **I credited the window for brad at no charge** Brad pocketed the $650. I get the window installed and inspection next day failed because 2 windows did not pass egress. If you do not know what egress is look it up, Keith. After Brad got a new trailer he came back and repaired the 2 windows that did not pass, he also measured a window that was not closing and locking properly. At first, he told me it was an operator error then looked at it and said your right its the manufacturers problem we will get you a new window. i bought these middle of March 2019 its now April 2020 and still do not have a window because Brad measured it wrong and the replacement does not fit. Brad,Tanner,Joe,and mike did the job. I had no issues with Tanner the rest of the crew including Keith (the owner) were very unprofessional. The sliding glass doors look great and seem well-made. Windows look great, I guess a hurricane will have to hit for us to see for sure.
Response by Storm Shield, LLC: This person is not a client of Storm Shields. This person is an associate or our installer Brad, whom we did a favor for being a "friend" of Brad's, and gave him the windows and doors (MATERIAL ONLY) no installation. Storm Shield has not been contracted to do nor is Storm Shield responsible in any way for the installation or the inspection that didn't pass egress, as this person claims. This person is building his own home provided a material list only to me. Considering egress is his responsibility, not Storm Shields. Nor is it Storm Shields responsibility for any portion of the install. Brad and his guys installed for this person on a weekend, on their own time, off company time. MATERIAL ONLY IS MATERIAL ONLY LUKE. As any client will be able to see that your review is personal and these are the consequences of your own actions. Once again, this was a material only order. We have taken care of correcting the issue with the window where the sash was off a little and have provided you with the material. How or who you have install it is 100% your responsibility. And I/m sorry to say but yes, you had to drive to pick up product that was a "MATERIAL ONLY" order. Please understand and research what "MATERIAL ONLY" means before slandering a 5 star company that did you a huge favor by giving you our product at our cost!!
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5.0   |  
Review by in Fort Myers, FL
Project: New Windows - 6 +
WE had 18 windows and 2 sliders replaced. Everyone fitted perfectly. The two installers were friendly and professional throughout the whole process.
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5.0   |  
Review by in Cape Coral, FL
Very good installation crew. Performed very professionally and friendly. Very nice products. All work has been performed on time and with great care.
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5.0   |  
The installers Joe and Christian were wonderful. The were professional, courteous, knowledgeable and friendly. Went over all the installation procedure before staring. Taught us how to clean the windows and remove,the screen if needed. Went out of their way to protect all the home belongings. I have never had installers clean up the work area as much as they did. We have given a 4.5 because of the trouble we had with getting return calls back from the office. The receptionist was very friendly but the person we asked to call back never did. We were told that they would take care of the shutters while we were waiting for the windows to,come in and they never took care of it. We would give a 5 if it was an evaluation of the installers only Love the windows
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5.0   |  
Review by in Fort Myers, FL
Project: New Windows
Brad and Steven were our installers of new hurricane impact windows and doors. They arrived on time and completed in less than 2 days. Windows and doors look great.
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4.5   |  
Review by in Estero, FL
Project: New Windows
Salesman was informative about the product and process and was a pleasure to deal with, at no time did we feel pressured to to buy. Office staff were pleasant to talk with however when it came to being called for final window sizing we received no call and had to call office to book appointment. Install date was a week quicker than what was estimated Installer Joe Arrived on time and was very informative of time line and installation process. Installation of windows was very professional, nice clean job. New windows look fantastic Over all experience with Storm Shield was a pleasure ,we would use them again!
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5.0   |  
Review by in Punta Gorda, FL
Project: New Windows
What a great job. Arrived on time. Joe and Dustin were complete gentlemen. We know they ran into major problems deinstalling the old windows, but got around them. The install took any extra 1/2 day. Obviously not their fault. They cleaned up after the install and walked us through the usage of the new windows. I would highly recommend Storm Shield windows. They not only cut down the road noise from US41 but we live near the stock car race track which on Fri and Sat night there is quite a noise. That should now not be a problem.
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5.0   |  
Review by in Barberton, OH
Very professional, service was excellent! They installed in 30 days from measuring. The company as a whole was very friendly, the installers went out of their way to protect the furnishings in every room. They cleaned up after themselves after the first day, knowing they were coming back. Product is beautiful!! The quality is amazing, it s change how our home functions. Thank you to all the employees !!

1 of 1 users found this review helpful.

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Showing 1-10 of 21
  Page 1 of 3

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