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About us
Strategic Improvements, LLC, takes pride in offering the best service and pricing for your specific project. Using our Strategic approach, our job is to help you decide what you want and expect from your windows, doors, siding, and roofing. Our manufacturers' product lines are vast, and we love to show homeowners that they have options. From the many choices available, we will work together to find appropriate products and come up with a solution for your home improvement needs.
Business highlights
9 years of experience
Services we offer
Asphalt Shingle Roofing - Install or Replace, Skylight - Install, Windows - New Install/Replacements
Amenities
Free Estimates
Yes
Warranties
Yes
Reviews
4.540 Reviews
| Number of Stars | Image of Distribution | Number of Ratings |
|---|---|---|
| 85% | ||
| 8% | ||
| 0% | ||
| 0% | ||
| 8% |
Filter reviews by service
Showing 1-25 of 40 reviews
Patrick M.
Aug 2020
Asphalt Shingle Roofing Installation and Replacement
Job completed, good job.
K H.
Jul 2020
Asphalt Shingle Roofing Installation and Replacement
I have several issues with this company! 1. Had my roof and gutters replaced in October of 2019...still have yet to receive my warranty. 2. One of the gutters fell off in April 2020! I reported the issue to Paul. He stated that he would enter a claim. It s now July going into August and the gutter still isn t repaired! 3. The roof started leaking! Paul was contacted about the roof leaking. He has been contacted on more than one occasion about when the repairs were going to be made. I keep getting the run around. As of today, I still have not received the warranty for my roof and the repairs to the gutter and roof have yet to be completed! If the option of zero stars was available, that s exactly the rating they would get!
Allan F.
Apr 2020
Asphalt Shingle Roofing Installation and Replacement
I considered multiple vendors to replace my roof on a 3000 sf home. My roof slants multiple directions and is relatively complex. I found Paul Brown from Strategic Improvements to be easy to work with and very knowledgeable. Paul explained the process, the materials to be used and the warranty provided. He was easy to work with for scheduling and his crew was there when expected. The project was completed in the estimated time. They were not the least expensive option, but I had confidence given other examples they had done Paul's explanation. It has been a month since the completion of the roof and we have not experienced any leaks to issues. The only concern I had was the crew finished late on the last day and did not thoroughly clean up around the house or return patio furniture. We were able to handle that the following morning, so not a big issue. I would definitely recommend others consider Paul and Strategic Improvements for replacing a roof.
Response from Strategic Improvements, LLC
"We're proud to be the company you chose to trust to replace your roof, Allan. We work hard to meet deadlines and provide professional, quality work, and we're happy to know that was reflected in your experience with us. Thank you for taking the time to share your feedback. If there's anything you need from us in the future, give us a call."
Deanne M.
Apr 2020
Asphalt Shingle Roofing Installation and Replacement
Paul, the owner, was amazing from start to finish! From the initial meeting, he was very thorough and patient in reviewing the work him and his team would do on our home. He gave great suggestions for changes, and provided his professional opinion. He wasn't pushy, he always communicated with me, and his crew did a beautiful job on our new roof! He was great about checking in with us to make sure we were satisfied during the process. I would recommend Strategic Improvements to anyone that is looking to replace their roof!
Response from Strategic Improvements, LLC
"It was a pleasure working with you, Deanne. Customer satisfaction is one of our main priorities and it is our belief through great communication we are able to achieve that. Thank you for sharing the wonderful experience you had with us, please don't hesitate to reach out if there's anything we can do for you in the future."
Robert D.
Apr 2020
Asphalt Shingle Roofing Installation and Replacement
Paul is amazing. He did a fantastic job on a full remove and replace roof. He showed up when he said he would and completed the job on schedule and on budget. He makes sure to communicate exactly what the job requires and provides all the materials necessary. His crew was also very punctual and professional and left the job site was left clean. The estimate was spot on with no hidden surprise or bump up fees. I HIGHLY recommend him and his crew.
Response from Strategic Improvements, LLC
"Robert, we appreciate your kind words and recommendation. We're happy to know our standards for prompt, professional, and thorough service were reflected during the removal and replacement of your roof. If you need anything in the future, please do not hesitate to reach out to Strategic Improvements!"
Mike H.
Feb 2020
Asphalt Shingle Roofing Installation and Replacement
I hired them to replace our roof, soffit and facia, and gutters and downspouts. Paul listened to what I wanted. Provided good advice and a competitive estimate, and after I selected them, his people executed the job flawlessly. The workers were professional and quick and cleaned up well. The house looks great!
Logan H.
Jan 2020
Asphalt Shingle Roofing Installation and Replacement
I had major mold problems in my attic and needed to replace the entire roof, sheathing, soffit/fascia, and gutters. The work was high quality and was done very quickly. I have worked for roofing companies in the past and can confirm that the work was well done. We ran into some issues during the process, but Paul was very quick to respond and correct them as soon as possible. Months after the work was done, i discovered that i was still having ventilation issues. Paul responded immediately and worked with Owens Corning to fix the issue.
Georganna C.
Dec 2019
Asphalt Shingle Roofing Installation and Replacement
Needed a roof urgently and they complied quickly. Large roof's quote was reasonable and everything needed was done as promised. Roof is beautiful, wood was replaced where needed and whole job was professionally done. Nice to be able to trust a contractor to do what he said he would do, in a timely manner of only one and a half days, right after signing the contract. No more leaks and a satisfied customer - Thank you !
Larry B.
Oct 2019
Asphalt Shingle Roofing Installation and Replacement
The contractor that Strategic Improvements hired to replace the gutters with seamless gutters. It took them 3 1/2 days before arriving. I think they got behind in jobs because of bad storms. I think. No communications about why they did not show up or actually when. 2 men just arrived. But they di a decent job.
George L.
Oct 2019
Asphalt Shingle Roofing Installation and Replacement
They were very professional and got the job done in one day like they promised.
Matt L.
Sep 2019
Asphalt Shingle Roofing Installation and Replacement
Great communication and friendly service. Price was very reasonable
Mike C.
Sep 2019
Asphalt Shingle Roofing Installation and Replacement
Don't hire them. I had them replace my roof in May 2019. I had no leaks at that time. After completion of the project i had 3 leaks. They fixed one and will not come out to fix the other 2. Paul Brown keeps telling me he is coming over but it never happens. He just doesn't show. Not even a call. I guess its time for legal action
Sandy G.
Aug 2019
Asphalt Shingle Roofing Installation and Replacement
worked out very well in the end
Chris Y.
Jul 2019
Asphalt Shingle Roofing Installation and Replacement
We had a great experience. The roof looks beautiful and the installation was painless. Highly recommend.
J T.
Feb 2019
Asphalt Shingle Roofing Installation and Replacement
After recent storm damage we had concerns about getting our roof replaced in a timely manner. Paul had his top crew out to our house one day after our initial meeting. These guys were the best, had the house, garage and two porch roofs stripped and re-shingled in one day. Very courteous, true professionals and a pleasure to deal with, highly recommended.
Jesse S.
Jan 2019
Asphalt Shingle Roofing Installation and Replacement
Fair price, excellent communication, great materials, documentation, and understanding of manufacturer warranty. Firstly, in support of the 50-year Owens Corning warranty, Paul also sent us a bill of materials for our records, which serves as documentation that our installed roof indeed meets the requirements for qualifying as an Owens Corning Total Protection Roofing System. Secondly, Paul also sent away for us to receive the physical copy of our Warranty Registration with Owens Corning, and Warranty packet, in addition to his personal 10-year materials and labor guarantee. Thirdly, Paul got us moved up on the schedule to avoid rainfall during the week before Christmas, not to mention giving us a fair price, and a large crew who executed installation in one day, and a few hours the following morning.
Dennis Z.
Nov 2018
Asphalt Shingle Roofing Installation and Replacement
Paul was on top of every aspect of my roof replacement project. He was in contact with his hired team
Marge C.
Nov 2018
Asphalt Shingle Roofing Installation and Replacement
Very professional.work completed in one day. Love my new roof.
Ronald W.
Oct 2018
Asphalt Shingle Roofing Installation and Replacement
They did an outstanding job completing my roof in one day. Quality work at a reasonable price, with quick service. I highly recommend Strategic for any roofing project.
Suzanne M.
Jun 2018
Asphalt Shingle Roofing Installation and Replacement
I was very pleased with the speed of the project and with the work crew. The worked very hard and finished the job in a day and a half. The would have finished in one day except for a rain delay. As with most roofing jobs you really don't know the long term quality of the workmanship until a few years down the road. The clean up job was done well with the exception of the many nails I continue to find but that is part of putting on a new roof. Overall I can strongly recommend Strategic.
John T.
Jun 2018
These people do not stand behind their product. My sliding door has been broken since April and it is only a year old. The company blames it on the contractors, the salesman says someones coming out, and no one shows. Also they have renamed the company from Strategic Windows. I am very disappointed. John.
Stephen H.
May 2018
Asphalt Shingle Roofing Installation and Replacement
In addition to the roof job, I also had vinyl siding installed on the front dormer. The installer took his time and kept the siding straight. Would recommend.
Patti R.
May 2018
Asphalt Shingle Roofing Installation and Replacement
Beautiful roof installed quickly and professionally.
Katie B.
Apr 2018
Fair and honest company. Instillation was quick and the windows look great!
Doug H.
Mar 2018
Asphalt Shingle Roofing Installation and Replacement
Very thorough and efficient.
Licensing
State Contractor License Requirements
All statements concerning insurance, licenses, and bonds are informational only, and are self-reported. Since insurance, licenses and bonds can expire and can be cancelled, homeowners should always check such information for themselves. To find more licensing information for your state, visit our Find Licensing Requirements page.
*Contact business to see additional licenses.
FAQ
Strategic Improvements, LLC is currently rated 4.5 overall out of 5.
Monday: 7:00 AM - 8:00 PM
Tuesday: 7:00 AM - 8:00 PM
Wednesday: 7:00 AM - 8:00 PM
Thursday: 7:00 AM - 8:00 PM
Friday: 7:00 AM - 8:00 PM
Saturday: 9:00 AM - 3:00 PM
Sunday: Closed
Yes, Strategic Improvements, LLC offers free project estimates.
No, Strategic Improvements, LLC does not offer eco-friendly accreditations.
No, Strategic Improvements, LLC does not offer emergency services.
Yes, Strategic Improvements, LLC offers warranties.