Suburban Comfort

4.78 |505 Verified Ratings
Write a Review

Suburban Comfort

4.78 | 505 Verified Ratings
Write a Review

630-518-9255

3 South 781 Naperville Road
Naperville, IL 60564
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Profile
Suburban Comfort


Our Reward Is Your Comfort

Suburban Comfort, proudly serves home owners throughout Du Page, Cook, Kane and parts of Will and Kendal Counties. We have two office locations, located in Naperville and Schaumburg we are family owned and operated. We are prepared to handle all of your heating, cooling and ventilation needs. We have three generations of experience and knowledge, and more than 25 years of doing business in the Chicagoland area. When you're looking for comfort at a reasonable price give Suburban Comfort a call anytime 24 hours a day. Please contact us for a professional and competitive estimate.

Achievements

Learn how HomeAdvisor screens and approves their pros.

Service Area

  • Aurora
  • Hoffman Estates
  • Joliet
  • Carol Stream
  • Schaumburg
  • Palatine
  • Naperville
  • Elgin
  • Melrose Park
  • Oak Park
  • Plainfield
  • Shorewood
  • Des Plaines
  • Chicago
  • Arlington Heights
  • Downers Grove
  • Hillside
  • Barrington
  • Oak Brook
  • Bartlett
  • Lockport
  • Batavia
  • Bloomingdale
  • Hinsdale
  • Crystal Lake
  • Wheaton
  • Saint Charles
  • Wheeling
  • Vernon Hills
  • Bristol
  • Glen Ellyn
  • Wasco
  • Sycamore
  • Bensenville
  • Eola
  • Schiller Park
  • Geneva
  • Woodridge
  • Glendale Heights
  • Bolingbrook
  • Wayne
  • Montgomery
  • South Elgin
  • North Aurora
  • Addison
  • La Grange
  • Burlington
  • Crest Hill
  • Willowbrook
  • Lake in the Hills
  • Deerfield
  • Oswego
  • Carpentersville
  • Cortland
  • Dundee
  • Maple Park
  • Homer Glen
  • Wood Dale
  • Lisle
  • Buffalo Grove
  • Woodstock
  • Huntley
  • Itasca
  • Glenview
  • Bellwood
  • West Chicago
  • Gilberts
  • Winfield
  • Berkeley
  • Sugar Grove
  • Elburn
  • Elk Grove Village
  • Algonquin
  • Villa Park
  • Mooseheart
  • Lafox
  • See All >

Services Offered

Air Conditioning
Heating & Furnace Systems

Areas of Expertise

  • Heating & Cooling-Repairs & Service
  • Heating & Cooling Installation
  • Air Duct Installation

Product Brands Used

  • Broan
  • Cutler Hammer
  • General Electric
  • Kohler
  • Leviton
  • Amana
  • American Standard
  • Broan
  • Broan
  • Bryant
  • Carrier
  • Coleman
  • Goodman
  • Honeywell
  • RUUD
  • Rheem
  • Trane
  • Any Brand offered by another contractor
  • See All >

Quick Facts

Business Hours
24/7
(Please call to confirm)
  • Warranty Offered
  • Free Estimates
  • Warranty Description: 2-5 years repairs. 10 years installs.
  • Credit Cards Accepted
  • Bilingual

Credentials

In Business Since: 1987
Memberships & Affiliations
  • Air Conditioning Contractors Association
  • Mechanical Contractors Association of America (MCAA)
  • ARI certification for continuous education, technician support
Green Certifications
  • EnergyStar.gov - Home Performance with energy Star
  • NATE Consumer Contractor Connection (C-3) HVACR Contractor
  • ARHI section 602 certified/ E.P.A.
Awards
  • we have been awarded with various awards for achievement in excellence for contenous education in green certification. This is a contenuous education field. We have all of our technicians coplete ten hours a months,both hands on and classroom in order to keep up with the greener certifications.
Screening
HomeAdvisor Screened. View Details

HomeAdvisor allows Service Professionals to post information about themselves and their business on their profile. HomeAdvisor does not review or verify the information or representations set forth in those profiles, as they are self-reported by the Service Professional.

HomeAdvisor verifies state-level licensing where applicable - note: some states require local or county level licensing and you should verify whether or not your pro is properly licensed.

Business Overview

Community Involvement

We Support our boys Scout troops throughout DuPage County. We Support our football teams for our youth. But one of the most important we do is offer an internship to our young technicians so that they have the oppertunity to obtain thier 2 years experience in order to become a journeyman.

How We Got Started

I chose to work in this industry because This has been a family profession for generations..

We started in this industry in 1987.

We describe our business as Family owned and operated

How do you find the highest qualified technicians.

College of DuPage has allowed us to find some of the best techs.in the industry.

 

Photos
Suburban Comfort


My Work
2 Projects
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Ratings & Reviews
Suburban Comfort

Real feedback from real homeowners.
Learn more about this pro by reading the ratings and reviews below.
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Showing 1-10 of 505
  Page 1 of 51
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5.0   |  
Timely, polite, reasonable and efficient.
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5.0   |  
Review by in Darien, IL
Project: Repair or Service a Central Air Conditioning System
They were able to come out immediately and fix a problem quickly.
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5.0   |  
Review by in New Lenox, IL
Project: Repair or Service a Central Air Conditioning System
Gave me an estimate for a new furnace. Very honest
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5.0   |  
Very nice and prompt and reasonable
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1.0   |  
The owner Jim was very rude to us. First he gave us a window of 12-2. We called at 2 and he said they would be there in 10 minutes. We called several times after this up until 3:30. He then told us his guy was a minor car accident. He then told us someone else would be there in 10 minutes. No one ever showed up and he acted like it was our fault. If he simply would have called us and told us what was going on we would not have had an issue. We know things happen. He was very rude and offered no solutions. Completely unprofessional
Response by Suburban Comfort: Thank goodness people will judge based upon both sides of a story. I'm absolutely stunned and how some people try to turn the actual situation around to suit them. However here's the truth. She spoke to one of our technicians his name is Jim but he is not the owner. We have 3 Jim's here. We had a tentative appointment set up for between 12 and 2 ,this is very true. This customer actually called in at 1:41 p.m. asking where the technician was. The technician called her night knowing that you already called at 1:55 to tell her that he's going to be at least a half hour behind schedule and he cannot leave until this job is complete and he let her know that we were only about 10 minutes away. The technician did finish the job in about 305 and which we gave her a call to let her know that he would be on his way. On his way to her call he was rear-ended at a stoplight. He did not contact the office until 3:30 which is very reasonable and we then contacted the customer and told her we can send another guy out but it's not going to be in 10 minutes. She said that's fine and then called back 5 minutes after we spoke and said no I'd rather cancel. Claiming that we should have called her sooner I told her we called her when we knew we were running behind and we can't control how long one call takes versus another we communicated that with her. She was extremely rude everytime I spoke with her. This is the truth as to what happened. I feel sorry for the contractor that has to deal with her.
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5.0   |  
The work was completed professionally! The team was courteous and considerate!
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5.0   |  
Review by in Naperville, IL
Project: Repair Natural Gas or Propane Furnace / Forced Air Heating System
The work was thorough and professional. The team was courteous and considerate!
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5.0   |  
Review by in Oswego, IL
Project: Repair Natural Gas or Propane Furnace / Forced Air Heating System
They arrived on time in the window of their promised arrival. Diagnosed the problem quickly, and fixed it immediately. Very fair price and gave me recommendations for future furnace needs. All this late on a Saturday afternoon. Would highly recommend!
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4.0   |  
Review by in Cary, IL
Project: Repair Natural Gas or Propane Furnace / Forced Air Heating System
.....
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5.0   |  
Review by in Elgin, IL
Project: Repair Natural Gas or Propane Furnace / Forced Air Heating System
They did a good job
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Showing 1-10 of 505
  Page 1 of 51

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What is the screening process that Service Professionals go through in order to become members of the HomeAdvisor network?

  1. Verify Trade License
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  2. Verify Insurance
    As a part of our screening process, we encourage professionals to carry general liability insurance. We require coverage for hundreds of services.
  3. Verification of State Business Filings
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  4. Criminal Records Search
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  5. Sex Offender Search
    We confirm that the owner/principal is not listed on the official state Sex Offender web site in the state in which the owner/principal of the company is located.
  6. Bankruptcy Search
    We use 3rd party data sources to check the history of the principal/owner of the business for bankruptcy filings by or against them.
  7. Legal Search for Civil Judgments
    We use 3rd party data sources to check the principal/owner of the business for state level civil legal judgments entered against them.
  8. Liens Search
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  10. Identity Verification (Reverse Phone Lookup)
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