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90% Recommended
23 Years In Business
Company Details
- Bilingual
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Hours
- Mon: Open 24 Hours
- Tue: Open 24 Hours
- Wed: Open 24 Hours
- Thu: Open 24 Hours
- Fri: Open 24 Hours
- Sat: Open 24 Hours
- Sun: Open 24 Hours
View All Details & Credentials
Service Details
Areas of Expertise
- Plumbing Maintenance Calls, Installs, Replacements and Remodels
- Troubleshooting, Gas leak search, Water leaks, Sewer Replacement, Video Pipe Inspection,
- Water Heaters, Tankless Water Heaters, Furnace Heater Repairs, Drain Cleaning, Hydro Jetting,
- Garbage Disposal, Toilet repairs, Faucet Repairs, Plumbing Repairs, Plumbing repipes
- Service Memberships, save money on needed repairs, Experience Professionals
View All Offerings and Cities Served
Cost Information
- Free Estimates
- Warranty Offered
- Trip Charge May Apply
- Credit Cards Accepted
Reviews
Write a Review
Showing 1-10 of 53 results
1.0
Joanna S.
Daly City, CA
7/15/2023
In June 2022, I had my energy star efficient HVAC installed. Before agreeing, I specifically asked if they were BayRen certified, a rebate company, and they said they were. Months past, and they said the state canceled rebates. I was confused, so I contacted BayRen and they said sugar bear plumbing was not certified by them. When I tried to resolve this directly through SB Plumbing, they were more than eager to tell me to file a complaint. It is definitely not good business to not have integrity in your business to not want to resolve an issue in good faith. I waited more than one year for my rebate and I am all for work life balance, but when you say I won t be responding to you anymore so I can be with my wife and kids is very unprofessional.
0.50
Laurel M.
San Geronimo, CA
1/2/2022
I was charged approximately 1,000. He did not clear blockage. said bathroom had to be remodeled. took pictures, took out toilet, and did not fix. charged anyway. so sorry we had this experience. Another plumber came an got clog out. Though eventually we had pipe replaced at half the price quoted by this company.
4.5
Ted A.
San Rafael, CA
11/28/2020
I agreed to a fixed charge of $359, not knowing how much work needed to be done. It turned out that the plumber spent 45 minutes, to fix the problem which equaled $478/hour. I will neverhire another plumber without knowing his hourly rate.
5.0
Diane A.
San Rafael, CA
10/29/2020
Ian and Chris quickly did the job.
4.0
Darlene D.
San Anselmo, CA
10/7/2020
Excellent customer service (Mia) & technician (Ian) who solved my plumbing issue. I was pleased at the completion of the project though I found out later the cost was more than other plumber services would have charged for the same work. That said, the service was started within hours of my call for assistance & completed about an hour after the plumber started, though he predicted it would take 2 hours. Plumber was clean, courteous, efficient, a good listener, great problem solver and successful in fixing the plumbing issue. Thank you for your good work Sugar Bear Plumbing.
5.0
Bonnie G.
Belmont, CA
9/25/2020
courteous and on time. good pricing.
4.5
Edward A.
San Francisco, CA
9/13/2020
Na
5.0
Wendell N.
San Mateo, CA
8/31/2020
My worker was exceptional. professional and pleasant. Would hire again.
5.0
Marybeth W.
San Anselmo, CA
6/28/2020
Very good work from Francisco (hope i have his name right, my husband ha the contact). We were very happy with him, the company and the work. He repaired broken water main.
5.0
Bret W.
San Francisco, CA
6/12/2020
Great customer service and responsive.
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