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Sugar Bear Plumbing, Inc. logo

Sugar Bear Plumbing, Inc.

4.6(
53
)
Sewer Main Clearing, Water Heater Installation and Replacement, Water Heater - Repair or Service,

About us

At Sugar Bear Plumbing, we are proud to offer you more than 45 years of combined plumbing experience in San Francisco! With state-of-the-art equipment, an accomplished plumbing staff, and a commitment to exceptional customer service – you are choosing a reliable, effective, and timely plumber. Our staff prioritizes communication with all of our customers, so that you'll be informed about the process every step of the way and can feel confident and secure in the quality work that is being done. We also are aware that plumbing emergencies can happen at any time, and that's why we're available for emergency service 24/7. If you're in need of high-quality plumbing service from a company that truly cares about the customer, call us today and find out how we can be of service to you!

Business highlights

Se habla espanol
Emergency services offered
25 years of experience

Memberships & Affiliations

Preferred Plumber, CSLB

Services we offer

Garbage Disposal, Toilet repairs, Faucet Repairs, Plumbing Repairs, Plumbing repipes, Plumbing Maintenance Calls, Installs, Replacements and Remodels, Service Memberships, save money on needed repairs, Experience Professionals, Troubleshooting, Gas leak search, Water leaks, Sewer Replacement, Video Pipe Inspection,, Water Heaters, Tankless Water Heaters, Furnace Heater Repairs, Drain Cleaning, Hydro Jetting,

Amenities

Emergency Services

Yes

Free Estimates

Yes

Warranties

Yes

Accepted Payment Methods

  • CreditCard
Reviews
4.653 Reviews
Write a review
Number of StarsImage of DistributionNumber of Ratings
5
83%
4
8%
3
2%
2
0%
1
6%
Write a review

Filter reviews by service

Showing 1-25 of 53 reviews
Joanna S.
Jul 2023
1.0
$6,900
In June 2022, I had my energy star efficient HVAC installed. Before agreeing, I specifically asked if they were BayRen certified, a rebate company, and they said they were. Months past, and they said the state canceled rebates. I was confused, so I contacted BayRen and they said sugar bear plumbing was not certified by them. When I tried to resolve this directly through SB Plumbing, they were more than eager to tell me to file a complaint. It is definitely not good business to not have integrity in your business to not want to resolve an issue in good faith. I waited more than one year for my rebate and I am all for work life balance, but when you say I won t be responding to you anymore so I can be with my wife and kids is very unprofessional.
Laurel M.
Jan 2022
0.5
Drain Clog or Blockage - Clear
I was charged approximately 1,000. He did not clear blockage. said bathroom had to be remodeled. took pictures, took out toilet, and did not fix. charged anyway. so sorry we had this experience. Another plumber came an got clog out. Though eventually we had pipe replaced at half the price quoted by this company.
Ted A.
Nov 2020
4.5
$359
I agreed to a fixed charge of $359, not knowing how much work needed to be done. It turned out that the plumber spent 45 minutes, to fix the problem which equaled $478/hour. I will neverhire another plumber without knowing his hourly rate.
Diane A.
Oct 2020
5.0
Yes, I recommend this pro
$427
Ian and Chris quickly did the job.
Darlene D.
Oct 2020
4.0
Yes, I recommend this pro
Excellent customer service (Mia) & technician (Ian) who solved my plumbing issue. I was pleased at the completion of the project though I found out later the cost was more than other plumber services would have charged for the same work. That said, the service was started within hours of my call for assistance & completed about an hour after the plumber started, though he predicted it would take 2 hours. Plumber was clean, courteous, efficient, a good listener, great problem solver and successful in fixing the plumbing issue. Thank you for your good work Sugar Bear Plumbing.
Bonnie G.
Sep 2020
5.0
Yes, I recommend this pro
$199
courteous and on time. good pricing.
Edward A.
Sep 2020
4.5
Yes, I recommend this pro
Na
Wendell N.
Aug 2020
5.0
Yes, I recommend this pro
My worker was exceptional. professional and pleasant. Would hire again.
Marybeth W.
Jun 2020
5.0
Water Main - Install, Replace or Repair
Yes, I recommend this pro
$800
Very good work from Francisco (hope i have his name right, my husband ha the contact). We were very happy with him, the company and the work. He repaired broken water main.
Bret W.
Jun 2020
5.0
Yes, I recommend this pro
Great customer service and responsive.
Pete S.
Jun 2020
5.0
Water Main - Install, Replace or Repair
Yes, I recommend this pro
Diane W.
May 2020
5.0
Yes, I recommend this pro
$400
Polite, well trained plumber who solved our repair problem. More parts needed and he went out to purchase so the job could be completed that day.
Bev S.
May 2020
4.5
Yes, I recommend this pro
We are nearly finished with the project while we await receipt of sprinkler parts. So far so great!!
Jadey C.
May 2020
5.0
Yes, I recommend this pro
$930
Lawrence Smith was a complete professional, prompt, respectful, informative and explained everything in a way I could understand.
James S.
May 2020
5.0
Tankless Water Heater - Repair
Yes, I recommend this pro
Terri G.
Apr 2020
5.0
Yes, I recommend this pro
Carlos G.
Mar 2020
5.0
Yes, I recommend this pro
Friendly, reliable and quick no-nonsense plumbing service at a great price. Highly recommend these guys!
Tim L.
Feb 2020
4.0
Drain Clog or Blockage - Clear
Yes, I recommend this pro
$350
Professional and seasoned
Jane S.
Feb 2020
5.0
Drain Clog or Blockage - Clear
Yes, I recommend this pro
$2,000
All around good job. Friendly and knowledgeable workers.
Charlotte B.
Feb 2020
5.0
Yes, I recommend this pro
Felt like a friend was helping to make things better. Appreciate all team working together to accomplish their job. Plan use Sugar Bear again. ☺️
Sharyn V.
Jan 2020
4.5
Water Heater Installation and Replacement
Yes, I recommend this pro
$3,246
Sugar Bear Service reps did a good job and worked hard on getting the wiring reset and installing the new water heater. It seemed expensive at the time,
Sam S.
Jan 2020
5.0
Yes, I recommend this pro
Great service
Elizabeth J.
Sep 2019
5.0
Yes, I recommend this pro
$199
I thought i needed a new garbage disposal, but they said i only needed the pipes cleared. I appreciate their not overcharging me
Larry C.
Aug 2019
5.0
Yes, I recommend this pro
$365
I had an old leaky shower that was driving my wife crazy. I changed out the valve washers myself to see if that addressed the problem. Unfortunately that didn't help; and I needed to go to the professionals. Lawrence did a great job at assessing the situation and providing his diagnosis. Throughout the entire process, he was very professional and clear describing the work he was performing and the possible outcomes, given that that my home was built in the 1950s. In the end, it all worked out. Lawrence was a pleasure to chat with.
Shari G.
May 2019
5.0
Yes, I recommend this pro
$2,481
They were quite pleasant and thorough. My mother was very comfortable with them being in the home by herself. She stated they were professional and was pleased with the outcome. Thanks again!
Showing 1-25 of 53

Licensing

State Contractor License Requirements

All statements concerning insurance, licenses, and bonds are informational only, and are self-reported. Since insurance, licenses and bonds can expire and can be cancelled, homeowners should always check such information for themselves. To find more licensing information for your state, visit our Find Licensing Requirements page.

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FAQ

Sugar Bear Plumbing, Inc. is currently rated 4.6 overall out of 5.

Monday: Open All Day Tuesday: Open All Day Wednesday: Open All Day Thursday: Open All Day Friday: Open All Day Saturday: Open All Day Sunday: Open All Day

Sugar Bear Plumbing, Inc. accepts the following forms of payment: CreditCard

Yes, Sugar Bear Plumbing, Inc. offers free project estimates.

No, Sugar Bear Plumbing, Inc. does not offer eco-friendly accreditations.

Yes, Sugar Bear Plumbing, Inc. offers emergency services.

Yes, Sugar Bear Plumbing, Inc. offers warranties.