Find top-rated Pros in your area
Enter a zip code and get matched to businesses near you.
Geo Icon
Sugar Plumbing logo

Sugar Plumbing

Septic System - Install or Replace, Water Heater Installation and Replacement, Water Heater - Repair or Service,

About us

Sugar Plumbing, LLC, has been serving the Knoxville area for many years.. We promise prompt and professional service to all of our customers. "If There's Any Delay, It's You We Pay.®" We look forward to solving all your plumbing repair, installation and service needs. Call us now to schedule an appointment.

Business highlights

Emergency services offered
11 years of experience

Services we offer

Clear Drains , Drain Line Breakage - Camera Locate, Faucets, Fixtures and Pipes & Water Main , Sump Pump or Interior Foundation Drains - Install, Water Heaters & Tankless Water Heater Install & Service and repair

Amenities

Emergency Services

Yes

Accepted Payment Methods

  • CreditCard
Reviews
4.574 Reviews
Number of StarsImage of DistributionNumber of Ratings
5
76%
4
12%
3
5%
2
5%
1
1%

Filter reviews by service

Showing 1-25 of 74 reviews
Beverly R.
Dec 2017
5.0
Yes, I recommend this pro
Company is very professional. On time with their appointment. Workers are very polite. They go above what they have to do to make sure the job was done right.

Ken T.
Nov 2017
1.5
Tankless Water Heater Repair
$2,000
The owner came out,and we explained what we needed. We chose this company over another cheaper bid, because we trusted the owner and he seemed a person of integrity. The work we hired him for was several different issues. 2 of his guys came out, they were very respectful but did very poor quality work. We called the business about the problems we had w/ the work,and the owner came and saw our issues, and agreed and also told us he had misspoken when he sold us on a certain water heater. But he said he would do the right thing and give us the one that had the features we'd wanted,even though it was gonna cost him. So that was good. But after redoing the water heater we checked on the other work that we'd initially spoken and agreed on,and the secondary work was not done, nor was the problem his workmen had created repaired. Multiple calls gave no response or multiple excuses and no completion of the secondary work. The owner is a good workman, but his men are not necessarily! Do not pay them until the work is done to your satisfaction!

Rod F.
May 2017
5.0
Tankless Water Heater - Install
Yes, I recommend this pro
$3,500
professional install of tankless water system as promised

Sandra G.
Apr 2017
5.0
Water Main Install, Replace or Repair
Yes, I recommend this pro
$1,600
professional but friendly, did excellent job!

Stephanie M.
Feb 2017
5.0
Yes, I recommend this pro
.

Jim O.
Feb 2017
5.0
Water Heater Installation and Replacement
Yes, I recommend this pro
very fast........

Gloria B.
Feb 2017
0.5
$680
I had 2 bowel sinks repaired that were leaking and had to buy the parts and was charged $680.00. They said they had to buy a drill bit. The work was done in August. I received a warranty. One sink started leaking and I called for service with the 1 year warranty I have. Left numerous messages at 865-233-9000. Got a call from James Moore the owner. He promised to get someone out to fix my sink 3 times (no show and no call back). Moore promised to personally come, no show and no call again. I have tried to work with them. Don't do business with them they do not honor their warranty and work.

Anna S.
Jan 2017
5.0
Yes, I recommend this pro
Fast and efficient, but a little overpriced

Yvon M.
Jan 2017
5.0
Yes, I recommend this pro
James came our to repair my leak and he immediately knew what the problem was. He repaired and replaced some parts and it was fixed! I am thoroughly VERY HAPPY with his professionalism, his work ethic, and his very nice personality. He runs this business very well. They will be my plumbing company for life.

Dennis C.
Jan 2017
3.0
Water Heater Installation and Replacement
Great work but very overpriced for the job and the time it took to complete it.

Peggy R.
Jan 2017
5.0
Water Heater Installation and Replacement
Yes, I recommend this pro
$1,950
Very quick transaction

Laura G.
Jan 2017
5.0
Yes, I recommend this pro
Honest!!!

Tom Z.
Jan 2017
5.0
Water Heater - Repair or Service
Yes, I recommend this pro

Angie P.
Jan 2017
5.0
Water Heater - Repair or Service
Yes, I recommend this pro
Sugar Plumbing even called the next morning to make sure we were happy with their service.

Todd C.
Jan 2017
5.0
Yes, I recommend this pro
Quick, professional, competitive and competent. What more could you want?

Allen K.
Dec 2016
4.5
Yes, I recommend this pro
Calvin, their plumber was very efficient in his work. Had my shower drain rerouted and was considerate of my home in doing so.

Mark R.
Dec 2016
5.0
Water Heater Installation and Replacement
Yes, I recommend this pro

WAYNE L.
Dec 2016
5.0
Yes, I recommend this pro
Prompt and fair pricing

John L.
Dec 2016
5.0
Yes, I recommend this pro
$2,300
The quality of work was excellent. They protected my wood floors when removing and installing the water heaters and were very careful in maneuvering them through the house. I was very glad to finally find someone who still could properly sweat copper pipe which seems to be a dying art in the plumbing profession. The work was professional and properly done. I am very pleased with the outcome.

Albert M.
Dec 2016
5.0
Yes, I recommend this pro
They were friendly, on time, with fair pricing and went out of the way to get the job done right.

Phil C.
Dec 2016
5.0
Yes, I recommend this pro
$585
Great job on a very short notice. We needed a gas line installed for a new range. Tech was out with an estimate that morning. He was gracious enough to do the job that afternoon in the rain. No short cuts and we were good to go that day. Nothing but kudos from me!!

Leah B.
Dec 2016
5.0
Yes, I recommend this pro
The did a fine job.

Bruce R.
Nov 2016
4.0
Yes, I recommend this pro
$168
I reached them at 5 PM in the afternoon. I had a simple non-emergency leak to get fixed. They made room in their schedule and had a plumber at my house by 1:30 PM the next day. Repair was quick and thorough. Would recommend

Tina G.
Nov 2016
5.0
Water Treatment & Purification System Installation and Replacement
Yes, I recommend this pro
Great work, Chad was very knowledgeable and helped with great suggestions and explained everything. Calvin did a great job as well. They were fast and neat. We had clean water in one day. We recommend Sugar Plumbing!

John F.
Oct 2016
5.0
Yes, I recommend this pro
Good job.
Showing 1-25 of 74

Licensing

State Contractor License Requirements

All statements concerning insurance, licenses, and bonds are informational only, and are self-reported. Since insurance, licenses and bonds can expire and can be cancelled, homeowners should always check such information for themselves. To find more licensing information for your state, visit our Find Licensing Requirements page.

*Contact business to see additional licenses.

FAQ

Sugar Plumbing is currently rated 4.5 overall out of 5.

Monday: Open All Day Tuesday: Open All Day Wednesday: Open All Day Thursday: Open All Day Friday: Open All Day Saturday: Open All Day Sunday: Open All Day

Sugar Plumbing accepts the following forms of payment: CreditCard

No, Sugar Plumbing does not offer free project estimates.

No, Sugar Plumbing does not offer eco-friendly accreditations.

Yes, Sugar Plumbing offers emergency services.

No, Sugar Plumbing does not offer warranties.