Sun Valley Tree and Landscape, LLC

I was pleasantly surprised that they actually came 3 days early and I came home from work and it was all done. They did an awsome job and great cleanup. I would recommend them to everyone. I have plans to call them back and have them do my backyard.

Excellent service

Excellent job

The initial consultation went well.I felt that I had very clearly communicated my expectations and requirements.We agreed to a slightly different payment schedule because of HELOC funding issues.I was never offered an opportunity to sit down with the designer so the plans I was presented with were not satisfactory.For example, I was removing a tree to put in an rv gate and the designer had added a tree in front of it. We ended up using my own drawing.The sales rep (supposed project manager) is not as knowledgeable as he should be.Overall communication and expectation mngmt. subpar and not inline with project total cost.

It was more then we planned to spend but they did a good job.

Good

I was pleased with the time it took for them to do the project and that it took them to complete the project. My yard looks great, I can see my front door again. They got all of my light working. Again most important to me was the timeliness and responsiveness.

Some issues regarding payments that were made. Some telephone calls not returned when assured that I would be called back.

They did not crown the trees & it was in the estimate.

They did a great job cutting down a very large tree and made sure I was happy with the result.

They did a great job at a fraction of the price quoted by other companies and did so the very next morning after I called them late in the day.

These guys were great, they did exactly what they were supposed to do for the quoted amount and they were completely finished by the time I got home from work! Most Excellent...

Have not yet removed rock and finished small parts of job after they said were going to do on Saturday and it is now Monday night

i waited 5hours for the trimmers to show up, and finally had to go to the dr. for 90minutes and of course they came and went when i was gone. i was unhappy with the work done, and had to have them return and redo the trees until i was satisfied. you have to tell these people EXACTLY what and how you want things done, but once you do, they take care of it. i felt that it was grossly overpriced for the services provided, but the office person theresa was very congenial, and the trimmers were accomodating.

Sun Valley's crew did excellent work at the job site. When they arrived, the work was done efficiently and with good quality. The office staff (sales people and schedulers in particular) often had miscommunications on when the job was to be done and when crews could work that inevitably led to numerous delays. Promises made by the sales staff should be considered optomistic, rough guesses only. It must be stated clearly though in their favor that when debris was left on the job site for three weeks after numerous promises that it would be removed, a respectful discount was provided to meet my demand.

To start with the work that was done was great on 7 of 8 trees.The one tree the guy explained to me was a class 1 trim which was more money (I did not understand the differance, since they trimmed the rest of the trees properly) The other problem was that they did not show up at all the first day and were late the next day (without a phone call BUT The work was very good and I would recomend them.

We were somewhat dissatisfied with the concrete border, because it was not the color we had anticipated. They also arrived a day earlier than we were expecting, but we were very satisfied with the amount of time it took to finish the project. They were always friendly and professional, and overall we are very happy with our new backyard.

I received excellent customer service from this company and the grass in my yard looks great! Altough I feel I was overcharged for the plants provided. Many of the plants have died after being planted because the drip systed installed was not working.

They did a great job with landscape and sprinkling system. However, when I asked for them to complete the firepit with tile, suddenly the prices were much higher for that and they were not getting back to me with answers to my questions.

I really enjoyed working with them. They were very flexible with my budget and plans.