Sunshine Sunrooms, Inc.

They did a great job! Highly recommend!

They did a fantastic job

Stay away from this company at all costs. We had a large custom solarium window that needed to be replaced as part of a bedroom and bathroom remodel. I asked for a quote from Sunshine Sunrooms. Jerry Lackey the General Manager and Danny Ortiz the Project Manager came to my house, reviewed the project, and said they could absolutely handle the job. Jerry talked about how great their customer service was, how well they communicated, how I would be kept informed every step of the way, and how smooth the process would be. Even though Jerry was more like a used car salesman than a contractor, I decided to go with them because I thought they had expertise in this area. Unfortunately, none of what they promised from a customer service, communication, or timeliness of the process standpoint never materialized. I was the one who had to constantly follow up for updates on the build, delivery, and installation of the product. Throughout that process, I was given misinformation about when shipments would arrive, the completeness of shipments, and when installation could occur. I was told that all parts had arrived only to find out after the fact key pieces were missing because they didn't inventory their shipments. I was told installers would start on a certain day only to be told the original installer refused to do the project. This delayed our overall remodel for weeks because this window had to be installed before the bathroom was completed. This left us trying to get by with limited bathroom facilities and sleeping areas. Throughout all of this, even though Jerry Lackey admitted he knew what was going on, he never reached out to apologize or offer to help rectify the situation. The only other time I heard from Jerry was when he called me to threaten me with legal action on my property because I asked them for some consideration in the overall fees due to the inconvenience they put my family through. Can't tell you how frustrating this company was to deal with and having Jerry Lackey threaten me was just the icing on the cake.

The project went great from start to finish. I would and have recommended Sunshine Sunrooms to anyone in need of home repairs to full remodels.

It was very good. The owner was very good. He did an excellent job. They did it on time. They have good quality.

The installation was completed by an amateur without supervision. An unneeded hole was cut in a panel and it began to leak when it rained. I was given a $2,000 quote to have the leak repaired.

Noted online that company has apparently declared bankruptcy and that are numerous complaints nationwide.

He does a great job! I have been working with them for years!

We have an enclosed patio area that has oval openings that are brick.  It is a beautiful outdoor kitchen patio area but the bugs were not allowing us to enjoy our outdoor space.  We looked all over the area to find a company that was willing and able to enclose the area with screens and add a screen door.  <br /> Sunshine Sunrooms fit the bill.  They arrived on time, were very professional and priced very well.  the work done was excellent and we are so happy with our outdoor space.  We can finally enjoy family time outside without the bugs!! <br /> I highly recommend this company. <br /> Wanda Hensley <br /> Kaufman, Texas <br />

The process took longer than I expected. There were a couple of contributing factors: the permitting process in Plano and my inclination to get into the planning details of the project.  <br /> Planning. Initial contact took place in December, 2013, with a contract signed late January. Based on some things I learned about not needing low-E for North-facing windows, an addendum was executed in early March that also including a few other tweaks I wanted. The Sunshine salesperson, Jim, was very accommodating in incorporating the changes I wanted as we went along. I have been told by different vendors that permitting in Plano has a reputation for being slow and involved. This project was no exception. Early on, based on our house foundation, I was required to get an engineering letter ($350) to okay the project.  <br /> Construction. Preparing for and pouring/finishing the concrete foundation went smoothly. The only hitch was the need to remove the fence gate in order to get their mechanized cement hauler -- much faster than wheelbarrows -- into my backyard. Turns out the concrete walk put under the gate rubs it when the gate is fully closed. They did a good job of keeping excess cement and splatter off my lawn and house. The sunroom walls and roof went up quickly, as did the installation of the windows. Due to some of the windows being the wrong size/type, re-ordering and a workaround were needed. That caused some delay. That said, the final solution turned out fine. Shingling the roof also went smoothly, including ensuring shingling on the existing roofline had about an inch overhang to avoid leaks. <br /> Electrical. This work was generally performed with care and clearly the expertise of a master electrician. He showed care in the appearance of his final wiring. However, we did initially fail an electrical inspection due to him not using Arc-fault breakers, a requirement for new construction; that's something the electrician should have known. Again, the final appearance/performance of the electrical installations has been good. <br /> I ended up using a PTAC unit for air conditioning and heating, choosing a GE Zoneline. Sunshine recommended an Amana unit, which is widely used, but in my research, it appeared the GE unit was better. Although I could not find decibel testing on any of the units, we are extremely pleased with how quiet our unit is. (We were expecting something similar to that of some motels we have stayed in where the units are fairly loud; we can barely hear ours.) <br /> All in all, we are very pleased with the finished sunroom. We separately installed indoor/outdoor carpeting, so it presents a bright, comfortable environment. While there were a few glitches along the way, Jim of Sunshine Sunrooms responded to them promptly and professionally. Any project like this may encounter snags, but it's how the company responds that makes all the difference. And this company responded well. <br /> I would definitely recommend the company to a friend. <br />

The men were very friendly and explained everything they did.  They cleaned the top of my sunroom, pulled the old silicone caulk, and applied new silicone.  The majority of the leaks in the ceiling cleared up after that. <br />

These guys are pretty good. He was the only one around that would do something like that, that I can find, that did work on sunrooms. He did a good job. His price was pretty fair. I really didn't have anything to compare it to but I didn't think it was exorbitant.

Overall I am very pleased with the service.  It was actually completed quicker than my original quote from Sunshine Sunrooms indicated.

I chose him because I know the owner. He comes to my gym. He is fine. He is very punctual and professional.

We had a leak in our sunroom roof and called the company to take a look. They told us that the skylights needed to be caulked. We approved the work and they performed it, and gave us a 1-year-or-3-return-visits guarantee on their work. Unfortunately, the leaks were not fixed - so Barry came out and recaulked the skylights. Again the problem wasn't fixed, so Barry came out and did the same thing again - but mentioned that he would try a different approach if the leaks continued - which they did. But Barry did not come out on the third visit - David did. He obviously had not talked to Barry about our situation, because he proceeded to recaulk the skylights AGAIN despite my objections. Guess what? The leaks continued. We have since gone with another contractor to fix the problem.

They are very good and very professional. Their bid was the most expensive but they provide very high quality service. They are very responsive.

Sunshine worked with my insurance company and got the job done quickly and painlessly. They cleaned up much better than the crew that did the roofing on my former house in Keller. The roofing crew guys were all very nice and did their job efficiently without a lot of polka music blaring all over the neighborhood. The color selection and type of shingle choices were perfect. I found out from Barry that he has been in the remodeling business for aboout 20 years in the Dallas area. It shows in the quality of work and the efficiency of the job. It was a pleasure to have the experienced people at Sunshine Remodeling and Sunrooms do the new roof on my home.

The personnel that came out to put up the Car Port were very professional. They cleaned up their work area every night and they worked around the business we are running. They finished quickly and it looks Great!.

Excellent job but it took longer than originally estimated because it wasn&apos;t worked on continuously.

James, Sandy, and David pleasant. Pet screen, purchased new, durable, great. Day after installed patio, very loud banging. Sides not completely caulked or nailed. Returned twice to repair. Now ok, occasional ripple. I believe the aluminum sides are very malleable so therefore ripple in wind; thick sides might not do that. Wrought iron fence design and layout great. BUT, already rusting on knobs, crevices, parts of rails. Thought electrostatic paint was a rust preventive. Contacted concern, no reply yet. Overall, the staff great, job quality did not meet expectations once installed and functional.

Barry Hicks and his crew were exceptional. They were professional, courteous, expert, on time and stayed on budget (even with my add-on&apos;s during the job), and stayed in touch constantly. They painted, replaced rotted wood, and windows/doors on a 70-year old cottage & backhouse and brought them back to life. They constructed bookshelves to match some already existing and even came to my rescue on a major plumbing problem that was the responsibility of someone else. I just can&apos;t say enough good things about Barry and his crew. I&apos;ve used many contractors over the years, but I&apos;ll never use anyone else again.

We have contracted to do the job,but it has only been one week and nothing definitely scheduled as yet.