My lady and I wanted to add a room onto her property, in Riverhead, NY. So, we looked them up on Home Advisor, figuring nothing could go wrong. This was the only company that was listed on the website, so she called. They came out and seemed very professional. Things seemed to really start off well. They took the initial down payment and that was when things went downhill. She gave them an $8,000 down payment. It took them several months to get the permit. We gave them the benefit of the doubt that it was from major tie ups with the town of Southampton. Finally, they began the work in November, stating that it will take 3 weeks. This did not happen, in fact, at one point he promised that the work would be finished by the 15th of January, as we needed it finished by then for the dogs as they were being spayed and that room was being built specifically for them. The 15th of January came and went and the room still had no electric, windows or anything that resembled the room was near completion. She has had to call repeatedly to get the electrician to complete his part of the job. The initial installation of the insulation was less than professional and had to be done again. We also had to come out of pocket and additional $400 for a fire alarm that had to be connected, which wasnt included in the estimate. She has had to call repeatedly, to no avail, to get the room completed. All too often, Bruce (the owner of the company) wont answer the phone or return phone calls. It has been 9 months and the room still has no windows; the electric is still not on; the front door is not properly aligned and will not lock easily and leaks when it rains; the roof leaks in the middle where the ceiling fan is supposed to be; and there is a mess stacked up around the house the office keeps complaining about. It has gotten to the point that we are now considering other actions, as we need this room completed. The photos are as of this date, 28 March 2020, 9 months after the down payment, and after all payments were made on time, since then, totaling $37,000. The only reason the trash, left behind, is organized is because we had to do it in an effort to slow down the complaints coming in from the front office and the community. You can see, in the pics, where the water is leaking through the roof and will run into the ceiling fan, currently it is running onto the floor below. You can also see the water coming in under the door. I even added the ones of the less than professional installation of the insulation. We are less than satisfied, to say the least.