Super Heat and Air, LLC

4.3 | 197 Verified Ratings
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Super Heat and Air, LLC

4.3 | 197 Verified Ratings

813-609-5015

3654 West Cypress Street
Tampa, FL 33607
 
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Profile
Super Heat and Air, LLC


Friendly Staff. Super Fast!

Super Heat and Air is one of Tampa Bay's highest rated and most trusted air conditioning and heating services! We serve Tampa Bay with pride, precision and professionalism. As one of only 5 companies in Tampa, Florida to earn the prestigious status of Trane Comfort Specialist, you know you are working with an air conditioning and heating contractor you can trust!

Achievements

Learn how HomeAdvisor screens and approves their pros.

Service Area

  • Tampa
  • Saint Petersburg
  • Sarasota
  • Bradenton
  • Clearwater
  • Brooksville
  • Lakeland
  • Spring Hill
  • Largo
  • Winter Haven
  • Zephyrhills
  • Seminole
  • Sebring
  • Port Richey
  • Plant City
  • New Port Richey
  • Brandon
  • Lake Wales
  • Palm Harbor
  • Davenport
  • Tarpon Springs
  • Sun City Center
  • Lutz
  • Riverview
  • Valrico
  • Wesley Chapel
  • Pinellas Park
  • Dade City
  • Holiday
  • Land O Lakes
  • Kissimmee
  • Hudson
  • Seffner
  • Dunedin
  • Lake Placid
  • Bartow
  • Haines City
  • Palmetto
  • Avon Park
  • Belleair Beach
  • Holmes Beach
  • Lake Alfred
  • Parrish
  • Ellenton
  • Dundee
  • Fort Meade
  • Oldsmar
  • Loughman
  • Intercession City
  • Tallevast
  • Gibsonton
  • Thonotosassa
  • Ozona
  • Odessa
  • Elfers
  • Crystal Beach
  • Longboat Key
  • Bay Pines
  • Frostproof
  • Myakka City
  • Highland City
  • Oneco
  • Istachatta
  • Safety Harbor
  • Kathleen
  • Indian Lake Estates
  • Trilby
  • Balm
  • Lacoochee
  • Lithia
  • Auburndale
  • San Antonio
  • Anna Maria
  • Terra Ceia
  • Sydney
  • Clearwater Beach
  • Aripeka
  • Wimauma
  • Cortez
  • Mango
  • Mulberry
  • Apollo Beach
  • Sun City
  • Nobleton
  • Crystal Springs
  • Lake Hamilton
  • Saint Leo
  • Dover
  • Durant
  • Bradley
  • Polk City
  • Eaton Park
  • Nichols
  • See All >

Services Offered

Air Conditioning
  • Central A/C Repair
  • Central Air Cleaner Repair
Heating & Furnace Systems
  • Thermostat Repair
  • Heat Pump Repair
  • Gas Furnace - Repair
  • Electric Furnace - Repair

Areas of Expertise

  • HVAC
  • DUCTWORK
  • IAQ PRODUCTS

Product Brands Used

  • Rheem
  • Trane

Quick Facts

Business Hours
24/7
(Please call to confirm)
  • Free Estimates
  • Credit Cards Accepted
  • Bilingual

Credentials

In Business Since: 2014
Memberships & Affiliations
  • Rheem Pro Partner
State Licensing
Trade: Certified Class B Air Conditioning
License #: CAC1818204
Expiration: 08-31-2018
Awards
  • Home Advisor Best of 2017 Winner
  • Home Advisor Best of 2016 Winner
Screening
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Business Overview

How We Got Started

I chose to work in this industry because of the need for better air conditioning customer service.

We started in this industry in 2014.

We describe our business as Well established

We are in the business of?

Excellence and professionalism

 

Photos
Super Heat and Air, LLC


My Work
2 Projects
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Ratings & Reviews
Super Heat and Air, LLC

Real feedback from real homeowners.
Learn more about this pro by reading the ratings and reviews below.
Write a Review
Showing 1-10 of 197
  Page 1 of 20
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5.0   |  
My project was to completely remove and replace an older system. This included the condenser, air handler located in the attic and all of the original duct work. The issues with the older system included very little air flow to rooms at the end of the runs, and an undersized unit for the sq footage. Now the system is installed it is a completely different home - the rooms at the end of the run ( on the south and west end of the house ) are cool with a great air flow from the vents. So they were obviously able to route the ducting in an unrestricted manner correcting the issues of the builder. The installers were prompt and friendly and even installed a thermostat compatible with Alexa that I had purchased.
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5.0   |  
They originally came out to repair hiding & clean a/c. But we also asked man to check furnace since we only moved her 2 yrs ago. He pointed out the furnace had a seal leak on one side and the entire unit had black mold. He came back next day and cleaned/removed all mold, put in a blue light to stop any future problems and repaired the original loose taping done sometime in the past. These are great folks and I would recommend to anyone.
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5.0   |  
Rapid response, quality customer service, very knowledgeable, and Rick was a pure gentleman! I would highly recommend this Company! Mike
Response by Super Heat and Air, LLC: Thank you very much for your review!
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3.0   |  
The removal of the old system and install of the new happened on schedule and on time as discussed but that is where the reliable communication ended. My only real complaint about their process was that they left debris and pieces of insulation under every vent in the house when they were finished with the replacement. Some minimal clean up or attaching plastic to the vents to prevent the mess would have been appreciated. The laundry room where the ceiling was removed was covered in drywall dust, which was to be expected. However, they did not use any plastic or drop clothes to minimize the mess. We were lead to believe that the new A/C system and duct work would be installed over the course of about a day and a half (Saturday to Sunday) while we vacated the house and then right after the drywall repair would be completed to repair the nearly half the ceiling in our laundry room that was removed. When I began asking questions on Sunday afternoon about how the timing for drywall repair was looking I received no real answers. On Monday afternoon I finally received a call from the Production Manager saying someone was scheduled for Thursday. After some back and forth regarding being mislead to the timing we finally had someone coming out the next day. Our drywall contractor worked Tuesday, Wednesday, and Thursday but had many excuses about compound drying for not completing the job. I received assurances from the Production Manager and the Master Technician who scheduled us for the the job that he would be out one final day on Tuesday for some "light sanding" and the job would be complete. The contractor came out on Tuesday for a few hours, did some mudding and sanding, and left after saying he was not told anything about painting the finished product. That was fine. We wanted to be finished with contractors in our house after the week and a half it took in place of the original few days that we were mislead to believe. Unfortunately, more terrible communication! The contractor showed up again, with no notice 2 days later saying, "Oh, you wanted it painted so I'm back." At no time did anyone from Super Heat and Air physically stop by to check on the work after the AC install was completed. I cannot believe a company this size has a policy to not check on their completed jobs or sub-contractors and the work they do! The Production Manager's go-to excuse was to blame his drywall guy for not communicating better. Through the whole ordeal I kept asking for an timeline and communication regarding completion and was blown off. Make sure you get all scheduling and timelines in writing and upfront if you decide to work with them. They only care about the AC install and getting their money upfront. They could not care less if you have gaping holes in your ceiling for weeks after "their" part of the job is complete. Do not expect anyone to take ownership or follow through to ensure your house is left in the same or better condition than when they started the job. Super Heat and Air does not operate that way. We will never use them again or recommend them to anyone. Clear communication would have made the resultant timeline easier to swallow but we had to fight for any information we received.
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5.0   |  
Top quality service, great product installed right. Job was completed in just a few hours and they cleaned up every thing before leaving. I could not be any happier with the job,
Response by Super Heat and Air, LLC: Thank you!!
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5.0   |  
Wonderful group of people to deal with, Fast service & very nicely explained before work was begun! Hire these people!
Response by Super Heat and Air, LLC: We appreciate your business and review!
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5.0   |  
Replaced and installed the AC system. Work was done very professional and fast. Also Mark explained everything in detail and understandable for a non-pro. I'm very satisfy with them.
Response by Super Heat and Air, LLC: Thank you very much!
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5.0   |  
Our AC broke down on a Tuesday. Called a few companies but only Super Heat and Air would come out same day. Tim came out to look at our system within 2 hours of our call. Tim was very professional and highlighted several issues that we were not aware of. He explained the issues in a way we could understand. Our system was fried so we ended having a new Rheem system installed. The installation started the next day. The technician, Larry, was friendly, personable and extremely knowledgeable. He reviewed Tim's paperwork, made some tweaks and installed the outdoor heat pump and most of the air handler components in one day. He was able to explain what he was doing and why for each question I asked. I am fascinated by the whole HVAC process so I asked a lot of questions. He answered each professionally. The next day Larry finished all remaining aspects of the installation (electrical, copper plumbing, condensation line, etc). Again, he was very professional - even though he had to go in the crawlspace to gt it completed. Also, on the next day, two other guys, Matt and Alberto, came to start all the duct work removal and replacement in the attic. New vents and an air return were also required. These two guys were also personable and professional. They were particularly meticulous with containing debris and clean -up. The two guys came back the next day (3rd day of project) to finalize their work. I've given 5 stars for quality and service and 4 stars for value. The value rating would have been a 5 but with HVAC services there is no way to know what is really a 'good price' and therefore value for money. I don't know if I could have negotiated a better price (it's sort of like buying a car). If you're scouting these reviews, you know what I mean. In the end, I am okay with what I paid but I'm sure the company's profit margin is good. All in all, I am really happy with Super Heat and Air. I recommend them.
Response by Super Heat and Air, LLC: Thank you!
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5.0   |  
Mark was professional, efficient , answered my questions, and fixed myac promptly.
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5.0   |  
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Showing 1-10 of 197
  Page 1 of 20

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