I don't write many reviews, but this company absolutely deserves one.
A few days ago, my central air conditioning stopped working during some extremely hot weather. I have respiratory problems, and without air conditioning, my home became unbearable. I had even started looking into getting a hotel room because I was having trouble breathing.
I have a home warranty, and after waiting more than 48 hours to be assigned a technician, I was told the earliest appointment available was 10 days away. When I tried explaining my medical situation, I got nowhere. After several frustrating phone calls and being unable to speak with a real person, I was finally told I could hire my own contractor and submit the invoice.
Within five minutes of requesting help through Angi, Super Solutions contacted me. The technician explained he had one job ahead of mine and would come as soon as he finished. True to his word, he called when he was on his way.
Even after arriving, he patiently worked through all the authorization hurdles with my home warranty company so the repair could be approved. That alone took another 30 minutes or more, but he never complained.
Then the weather turned. It started raining with thunder and lightning, yet he kept working until the job was done. He serviced my system, added the refrigerant it needed, cleaned the unit, and made sure everything was running properly before he left. By the time he finished, it was after 8:00 that evening.
Because of his dedication, I didn't have to leave my home, spend money on a hotel, or continue struggling in the heat. I could finally breathe comfortably again.
In today's world, it's rare to find someone who cares more about taking care of a customer than watching the clock. That's exactly what I experienced with Super Solutions. Their professionalism, compassion, and commitment to doing the job right made all the difference.
I've already scheduled my furnace tune-up with them this fall because they've earned my trust. If you're looking for an honest company that truly puts customers first, I can recommend Super Solutions without hesitation.
Thank you for going the extra mile. I'll never forget it.