Superior Damage Restoration, LLC

I recently had the pleasure of working with Shawn from Superior Damage Restoration to address a persistent water leak issue in my penthouse duplex unit. The problem was that water was seeping through from under the flooring and down the stairs whenever it rained. Previous contractors had incorrectly suggested that the issue was with the balcony door. Shawn and his team provided a comprehensive explanation of the root cause and took a thorough approach to resolve it. They removed the damaged flooring, waterproofed the balcony door, and even assisted with moving furniture around during the process. Despite their initial efforts, the issue persisted, but they didn't give up. Using thermal devices, they identified that the water was actually coming from the rooftop, down the wall frame studs, and into the floor. Once the true source was identified, they promptly waterproofed the rooftop, and after the next rain, I was relieved to see that no water came through. The team then continued with the flooring work, and Shawn offered an excellent choice of new flooring that perfectly matched the shade of the rest of the unit. I'm extremely satisfied with the work done by Shawn and his team. They were accommodating, responsive, efficient, and pleasant to have around. I'm looking forward to working with them to waterproof other areas of the rooftop to ensure this issue is fully resolved. I highly recommend Superior Damage Restoration for their professionalism and dedication to solving complex problems.

SDR did excellent renovation work in our basement. They upgraded a half bathroom to full, changed flooring, moved pipes, improved walls, among other things. They were professional, responsive, timely, and offered fair pricing. I highly recommend their services!

SDR provided excellent customer service. They consistently arrived on time each morning. They prepped work areas well and they thoroughly cleaned up project areas at the end of each day. The staff was polite and very attentive to detail. The quality of work provided was excellent. Questions or concerns were addressed timely.

From the beginning, Superior Damage Restoration (SDR) exemplified professionalism and knowledge that brought with it comfort and support that remained throughout the mitigation process. We are beyond grateful for their prompt response which prevented our situation from worsening and all the communication that came with it. As the insurance company left us in the dark, SDR provided constant/consistent communication on what to expect and helped us move things along. From the office personnel (Alexa) to the project manager (Shawn) and team - each provided high quality service for which we are thankful.

Youâ ll be doing yourself a favor by hiring Superior Damage Restoration. Sharon and his team went above and beyond helping me navigate the whole process of a water leak in my bathroom, beyond just the repairs and did an excellent job. Will definitely hire them again for future work!

We hired SDR to build a portico onto the front of our brick colonial home. We received a number of quotes and they were the most reasonable so we went with them knowing they're primarily a waterproofing company. The project took a while to complete, mostly due to slow downs on our end, but we were left very satisfied. When we noticed a couple issues with the columns of the portico after the project was completed, they promptly returned to fix the issue. I would say their communication could be improved since some emails went unanswered for a while only to find out they were on vacation or on leave, which is understandable, but otherwise we're very happy with how the project turned out.

We hired SDR to help us out with a water emergency situation after a pipe burst in our attic and water poured from the second floor all the way down to the basement. We had a great service experience with them. They were professional, quick and communicative.

"We hired SDR for a mold remediation project in a basement of one of our properties, and we are extremely happy with the results and overall experience. They were very professional, showed up on time and I liked the fact they sealed our main floor completely and meticulously, so it was isolated while they were working downstairs. They also helped us a lot with the insurance claim, it was very helpful given that it was the first time we've been in this situation."

We hired SDR for a major mold problem in our house. They were able to identify the source of the mold and provided a solution that is going to prevent it from coming back. They were professional and efficient, and I'm very happy with the results.

SDR completed a mold remediation and waterproofing job at our hous and we were very happy with the end results. they were very organized and communicative. strongly recommend these guys.