Superior Home Maintenance

They did not finish the project. They left a pile of dirt in the front on the house on the street. They did not move the flower pots back. They promised they would come back sweeping the sand on patio but never came. They promised to come back before Mothers Day and never came back. They were suppose to put moss growth retardant on the roof and I do not even know if that was done.There were some things we could have done but some of the items, we could not do and that is why we paid them to do these things for us.

We needed a large amount of moss removed from our roof. Joe and his co-worker came out to give us an estimate and were able to complete the job the same day. They were very professional, knowledgeable and friendly. Our roof looks great!! We would definitely use this company again.

Repair to a tile roof and gutters. The repair was extremely well done and, although the job took much longer than the estimate they stuck by their original bid. Bruce the supervisor, was outstanding.

This company did great work but I never got a hard copy of the estimate and the job ended up costing a little bit more than I expected.

Showed up late. Had to have them come back to re-do spackle and paint work. Did not bring all necessary equipment, had to use my ladder and vacuum. Most expensive contractor I have ever used at my home or business relative to time spent and material used. By far. If it had not been such an urgent repair, I would have found someone else.

We recently had a leak in our roof which caused some dripping into one of our bedrooms. We contacted Home Advisor/Angies List on the evening of Feb 18. Joe from Superior Home Maintenance called that evening and we made an appointment for the next morning. Joe and Bruce arrived at 9:20 a.m. the next morning. They inspected the job for about 15 minutes and then Joe gave us a quote of $2,200 + tax for the repairs. We commented that that seemed rather high but Joe would not negotiate. We accepted the bid because we were desperate to do the repairs before the next rain or snow. Given the size of the quote, we assumed that the job would take all day, at least. Both men then left to buy supplies, perhaps $75.00 worth and returned after about half an hour. Bruce then went to work and Joe went and sat in his truck. We were very surprised when Bruce was finished by 11:20 a.m. We gave Joe a check for the quoted amount after commenting that the bill seemed very high for four man-hours of work, counting two man-hours for Bruce and two man-hours for Joes time in his truck. We attempted to re-negotiate; Joe said we were paying for experience. He did offer to return our check, but we declined, fearing a mechanics lien. We certainly wanted to pay for the work, but Joes position was either to pay the quoted amount or take the check back. He would not accept a lesser amount. So we paid the full amount. We will not be using this company again. We hope that Bruce did a good job. Update: 02/22/2019. In regard to the companys response to our review. They were there for 2 hours, not 3 as he stated, left before 11:30. We, of course, do not expect work to be done for free but we do not like to be taken advantage of.

I had a hole in my roof after the smow ripped off a roof vent. It was an emergency situation that Joe at Superior Roof handles. He pulled off Bruce from another job to get my roof problem solved within an hour. Super company!

The work was done well inspite of the existing weather conditions (snow). Joe Ephrem continually updated me (showed me pictures)as to other unforeseen problems that appeared during the the reroofing project( 25 year old roof )and he quickly repaired those problems as well as finishing the roofing project before the February snow hit. All done very professionally and honestly. i was very impressed and would highly recommend him and his company.

The service was completed very quickly. The price was high for the amount of work but they came within hours of requesting the job which was very helpful.

The price kept going up as we went on. I really couldn't afford it.

The work was done quickly and well at the end of the February snow storms when getting someone to clean my roof was difficult. I liked them.

I discovered the exterior of my house probably hadn't been painted in 40 years. I chose Superior Home Maintenance because their quote seemed reasonable and they were local. Joe Ephrem worked with me when issues were discovered that impacted my budget but were imperative to address. His attention to detail was important to me. It did increase the cost of this project, but were necessary. This project was done in February during some of the coldest and snowiest weather we've had in about 10 years. Sergio was painting unless it was actively snowing. They guaranteed their work for 5 years. I know I will be talking to them for additional projects I have in the future.

Great company - Great work