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Superior Service Heating & Air Conditioning

Central A/C Service or Repair, Heat Pump Repair or Service, Central Humidifier Service,

About us

Superior Service Heating & Air Conditioning, is a family owned and operated business that can handle all your HVAC needs. All work is backed by a 1 year parts and labor warranty. We work on a flat rate pricing system with an $85.00 diagnostic fee, service call fee, plus flat rate pricing on repairs once the diagnostic check has been completed. Our duct cleaning rates are $300.00 per system. All fees in WV will 6% tax will be added.

Business highlights

Se habla espanol
23 years of experience

Services we offer

Central A/C - Service, Repair and Installation, HVAC

Amenities

Free Estimates

Yes

Reviews
4.8130 Reviews
Number of StarsImage of DistributionNumber of Ratings
5
51%
4
6%
3
2%
2
0%
1
1%

Filter reviews by service

Showing 1-25 of 130 reviews
DAVID K.
Dec 2018
5.0
Heat Pump Repair or Service
Yes, I recommend this pro
The technician arrived as promised. He was efficient, professional and polite completing his work without incident. He provided a good follow up briefing on what he did and made some suggestions to improve system performance.

Brian E.
Sep 2018
2.5
Heat Pump Repair or Service
Though they fixed the immediate problem. They failed to inform me that my system has a leak even after I asked Mike if I had a leak due to him having to add refrigerant to my system. I was disappointed.
Response from Superior Service Heating & Air Conditioning
"We have a warranty on our service. If he had contacted us we would have gladly rechecked his unit under warranty. We added a very small amount of refrigerant after other companies had looked at his system and made diagnosis, possibly failed parts on both the heating and cooling side as they where not sure which was bad. We came out and found neither of the parts bad and the system, just a very small amount low on refrigerant, almost not enough to cause a problem. We added the refrigerant and had him hold off on paying the bill for a month to ensure that the problem was solved since several companies had their hands in his unit."

Michelle B.
Jun 2018
4.5
Gas Furnace / Forced Air Heating System Repair Service
Yes, I recommend this pro
Friendly and informative.

Roger S.
May 2018
5.0
Heat Pump Repair or Service
Yes, I recommend this pro
Efficient and reasonably priced.

Joyce S.
Apr 2018
5.0
Central A/C Service or Repair
Yes, I recommend this pro
Good service and reasonable rates. Very good customer relations

William D.
Mar 2018
5.0
Heat Pump Repair or Service
Yes, I recommend this pro
Mike is exceptional ! My strongest recomendation !!

Brian C.
Jan 2018
5.0
Heat Pump Repair or Service
Yes, I recommend this pro
service call $99.00, heat pump circuit breaker tripping, disconnected bad compressor, tripping stopped.

Leanne P.
Dec 2017
5.0
Heat Pump Repair or Service
Yes, I recommend this pro
I received a phone call within 10 minutes on the day after Christmas. Our heat pump stopped working overnight and we woke up to a crisp 50 degrees in the house. Even though we didn't request emergency service, Mike came out within 2 hours the same day. He fixed it and was on his way. Professional and considerate. We will definitely use them again.

Wayne G.
Dec 2017
4.0
Gas Furnace / Forced Air Heating System Repair Service
Yes, I recommend this pro
reliable, punctual, skilled but expensive
Response from Superior Service Heating & Air Conditioning
"We use an industry standard flat rate pricing system with an above average warranty. While we may not be the cheapest company in town we are by far not the most expensive in town either. We have well stocked service vans with high quality service techs with decades of experience to get your problem fixed right without selling you things you do not need and can usually to it without having to leave to get parts in many cases."

Arthur J.
Nov 2017
5.0
Heat Pump Repair or Service
Yes, I recommend this pro
Timely, professional. reasonable fees.

Cliff K.
Nov 2017
4.0
Gas Furnace / Forced Air Heating System Repair Service
Yes, I recommend this pro

Joyce F.
Sep 2017
5.0
Gas Furnace / Forced Air Heating System Repair Service
Yes, I recommend this pro
Great same day service. Arrived at the time promised. Very professional.Took the time to answer my questions. Overall very impressed with this company.

Clarissa H.
Sep 2017
5.0
Electric Furnace or Forced Air Heating System Repair Service
Yes, I recommend this pro
Response time was great, gave thorough explanation of what they were checking and where the noises were coming from. Bought an annual service package, which was well worth the money!

Sue A.
Aug 2017
5.0
Central A/C Service or Repair
Yes, I recommend this pro
Response time was excellent. They did the work and was done in no time

Jeff C.
Jun 2017
5.0
Central A/C Service or Repair
Yes, I recommend this pro
Responded very quick to my service call. Explained everything they were doing as they were doing it, and gave a thorough explanation of what my problem was. Would definitely use again, and recommend to anyone.

Don T.
Jun 2017
4.8
Central A/C Service or Repair
Yes, I recommend this pro
Professional and timely

Martha W.
May 2017
5.0
Heat Pump Repair or Service
Yes, I recommend this pro
On time efficient and appeared to be knowledgeable. Very quick response.

Clayton B.
Mar 2017
5.0
Central A/C Service or Repair
Yes, I recommend this pro
My heat pump went out on a Saturday morning and I used the site and Superior responded within 30 minutes and had a tech out within the hour. He was friendly and explained everything. I will use them for all my HVAC needs.

DEE O.
Mar 2017
5.0
Heat Pump Repair or Service
Yes, I recommend this pro
Professional,great guy who did a stellar job and my heat pump is working the way it was when I moved in 3 years ago, if not better, as he found a wiring issue, that was there from the builders Dan Ryan. This winter cost me over 800.00 and I believe it was this mistake, this PRO found!

William K.
Mar 2017
5.0
Heat Pump Repair or Service
Yes, I recommend this pro

Wayne M.
Dec 2016
4.0
Gas Furnace / Forced Air Heating System Repair Service
Yes, I recommend this pro
Work was done efficiently and on time. The part would have cost around $45 but was charged $200. I would say way to much for an igniter for the furnace.
Response from Superior Service Heating & Air Conditioning
"Unfortunately the homeowners assumption of the cost of the part is not accurate. Things that have to be taken into consideration when having a quality contractor come to your home from lowest prices that can be found for a part only are knowledge of the product to be repaired, installation costs, shipping of parts, insurance and license fees of the company called, leed fees and warranty as that the contractor they selected has the part available on their service vehicle when they arrive and are able to repair the product on the first visit."

Joe T.
Sep 2016
5.0
Central A/C Service or Repair
Yes, I recommend this pro
We called for service when our AC went out and requested service for the following day. The service man arrived at 8:00 am, was very courteous and professional. He showed us what wasn't functioning properly and gave us options. Very reasonably priced

Madalyn B.
Sep 2016
5.0
Central Air Cleaner Service
Yes, I recommend this pro
Mike came quickly in a very busy time. 90+ weather and no AC in August. He fixed the problem on the spot for a very reasonable cost and pointed out an unrelated issue that could have caused us significant issues . I highly recommend this company and would use them again and recommend Mike.

Daneel M.
Aug 2016
5.0
Central A/C Service or Repair
Yes, I recommend this pro
I rated customer service as four stars because they did not have plastic booties for their shoes.

George P.
May 2016
5.0
Heat Pump Repair or Service
Yes, I recommend this pro
They were able to do the service the next day and they showed up 10 mins. into the 2 hr. window they gave me.
...
Showing 1-25 of 130

Licensing

State Contractor License Requirements

All statements concerning insurance, licenses, and bonds are informational only, and are self-reported. Since insurance, licenses and bonds can expire and can be cancelled, homeowners should always check such information for themselves. To find more licensing information for your state, visit our Find Licensing Requirements page.

*Contact business to see additional licenses.

FAQ

Superior Service Heating & Air Conditioning is currently rated 4.8 overall out of 5.

Yes, Superior Service Heating & Air Conditioning offers free project estimates.

No, Superior Service Heating & Air Conditioning does not offer eco-friendly accreditations.

No, Superior Service Heating & Air Conditioning does not offer emergency services.

No, Superior Service Heating & Air Conditioning does not offer warranties.