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Learn about our screening process84% Recommended
5 Years In Business
Company Details
- Verified Licenses
Hours
- Mon: 9:00 AM - 6:00 PM
- Tue: 9:00 AM - 6:00 PM
- Wed: 9:00 AM - 6:00 PM
- Thu: 9:00 AM - 6:00 PM
- Fri: 9:00 AM - 6:00 PM
- Sat: Closed
- Sun: Closed
View All Details & Credentials
Achievements
Service Details
Areas of Expertise
- Decks
- Windows
- Bath Design
- Patio Covers
- Garage Flooring and Concrete Coating
View All Offerings and Cities Served
Cost Information
- Free Estimates
- Credit Cards Accepted
Reviews
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Showing 1-10 of 49 results
4.0
George L.
Spartanburg, SC
5/25/2024
no comment
5.0
Pamela S.
Laurens, SC
3/13/2024
I was very pleased with the results
1.0
Alyson B.
Anderson, SC
3/5/2024
I hired this company to remodel a very small bathroom and replace flooring. I had to wait double the amount of time promised to start the project! If I had not called them I would have never been updated on very much! WHEN the contractor did start the work they would come one day for a couple of hours and then say they would be back tomorrow and then when tomorrow came it was another excuse for why they would not be back that day! I would DEFINITELY not recommend them!
5.0
Marsha H.
Mauldin, SC
1/13/2024
At first I gave them a bad review because of the person they sent to do the work. After talking to the owner and his team I understood a little more of what went into this project. It was not a simple project to begin with and I was a little frustrated that it was taking so long. After sending other people to finish the project my bathroom is coming along nicely. They are even fixing the mistakes the first person made. Over all the team is very nice and easy to work with. Being a recently widowed woman Tim met me at Floor & Decor to help me with the items I needed to buy. He let me pick what I wanted but was there for guidance. He personally brought over a niche to put in my shower and sent picture of shower faucets I might like.
1.0
Tim M.
Taylors, SC
11/19/2023
The quality of work promised at signing was not delivered. The company subcontracted all the work so there is little in the way of quality control; workmanship was not craftsman level. The crew did not follow code requirements for the installation. We had to have the carpenter return to make major corrections to the installation. The company was more concerned with being paid than the quality of the installation. I would not recommend Surface Bella to anyone considering engaging with them based upon our experience.
Response from Company:
Hi Tim, thank you for your review. We completed your deck on October 6th after addressing your concerns which were valid. In the end I am glad we reached a successful conclusion.
2.0
Kristofer G.
Taylors, SC
10/27/2023
They built a deck for us. The workers (subcontractors ) were in a rush and were sloppy with their work. I had to correct them on more than one occasion. When they finished after 2 days work I complained to the administration. They said they would correct my grievances, (mainly posts that needed to be shimmed because the cuts were incorrectly made). They never came back to fix the issue. I did it myself.
2.5
Jon C.
Greenville, SC
10/19/2023
Initial crew that did the work did a VERY sloppy job. Painters tape clearly not used to create straight edges, coating was spread out unevenly leaving areas that sloped up and down (whereas the concrete floor was relatively flat before). I must commend Scott who sent a second crew than came out twice himself to try and make it right, however very frustrating having to point out the deficiencies of the work myself rather than them realizing it and fixing it themselves.
Response from Company:
Thank you for your review. But I do want to make sure you are reviewing the right company. We heard nothing of the issues you now publicly post. Specifically, no mention of not taping off (which we do). Nor any mention to us of allegedly making your garage unlevel? This is impossible by the way, as the coating is applied at 10mil thickness. If it were thicker, the product would milk over. In other words, there is no way enough liquid could be applied to make your floor unlevel without that floor looking horrible. And since you remarked to Scott that it looks great in your conversation last night, we know that is not the case. We do apologize
5.0
Janice M.
Greenville, SC
8/30/2023
Surface Bella did a great job building my deck.
5.0
Phil H.
Inman, SC
8/27/2023
They were very professional,polite, and respectful of us and our home while working. They reccomended a couple of changes which worked out great.
4.0
Michael B.
Greer, SC
6/19/2023
Bathroom turned out great.
Photos
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