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Learn about our screening process84% Recommended
4 Years In Business
Company Details
- Verified Licenses
Hours
- Mon: 9:00 AM - 6:00 PM
- Tue: 9:00 AM - 6:00 PM
- Wed: 9:00 AM - 6:00 PM
- Thu: 9:00 AM - 6:00 PM
- Fri: 9:00 AM - 6:00 PM
- Sat: Closed
- Sun: Closed
View All Details & Credentials
Achievements
Service Details
Areas of Expertise
- Decks
- Windows
- Bath Design
- Patio Covers
- Garage Flooring and Concrete Coating
View All Offerings and Cities Served
Cost Information
- Free Estimates
- Credit Cards Accepted
Reviews
Write a Review
Showing 1-10 of 45 results
1.0
Tim M.
Taylors, SC
11/19/2023
The quality of work promised at signing was not delivered. The company subcontracted all the work so there is little in the way of quality control; workmanship was not craftsman level. The crew did not follow code requirements for the installation. We had to have the carpenter return to make major corrections to the installation. The company was more concerned with being paid than the quality of the installation. I would not recommend Surface Bella to anyone considering engaging with them based upon our experience.
Response from Company:
Hi Tim, thank you for your review. We completed your deck on October 6th after addressing your concerns which were valid. In the end I am glad we reached a successful conclusion.
2.0
Kristofer G.
Taylors, SC
10/27/2023
They built a deck for us. The workers (subcontractors ) were in a rush and were sloppy with their work. I had to correct them on more than one occasion. When they finished after 2 days work I complained to the administration. They said they would correct my grievances, (mainly posts that needed to be shimmed because the cuts were incorrectly made). They never came back to fix the issue. I did it myself.
2.5
Jon C.
Greenville, SC
10/19/2023
Initial crew that did the work did a VERY sloppy job. Painters tape clearly not used to create straight edges, coating was spread out unevenly leaving areas that sloped up and down (whereas the concrete floor was relatively flat before). I must commend Scott who sent a second crew than came out twice himself to try and make it right, however very frustrating having to point out the deficiencies of the work myself rather than them realizing it and fixing it themselves.
Response from Company:
Thank you for your review. But I do want to make sure you are reviewing the right company. We heard nothing of the issues you now publicly post. Specifically, no mention of not taping off (which we do). Nor any mention to us of allegedly making your garage unlevel? This is impossible by the way, as the coating is applied at 10mil thickness. If it were thicker, the product would milk over. In other words, there is no way enough liquid could be applied to make your floor unlevel without that floor looking horrible. And since you remarked to Scott that it looks great in your conversation last night, we know that is not the case. We do apologize
5.0
Janice M.
Greenville, SC
8/30/2023
Surface Bella did a great job building my deck.
5.0
Phil H.
Inman, SC
8/27/2023
They were very professional,polite, and respectful of us and our home while working. They reccomended a couple of changes which worked out great.
4.0
Michael B.
Greer, SC
6/19/2023
Bathroom turned out great.
5.0
Linda B.
Fountain Inn, SC
2/17/2023
Fabulous job on an add-on screened-in porch extension of concrete patio from small slab, shingled, added beautifully to the back of the house as if it were part of the original build. Extended patio also has a beautiful built-in firepit. The crews were great to work with. would hire again.
3.5
Pam N.
Mauldin, SC
1/2/2023
The workmanship was great! The only problem was getting them to come back & clean up. Next time I will hold out some money & not pay the the whole balance until cleanup is complete.
Response from Company:
Thank you for your review and for being a client. Unfortunately, we just underwent a change in material handlers, hence the delay in debris removal. My apologies and I am glad you are pleased with your project. Take Care.
4.0
Shelby A.
Easley, SC
9/17/2022
The subcontractor for pouring concrete is only part of the job that is completed. The surface will not be completed until concrete cures.
5.0
Barbara L.
Chesnee, SC
9/16/2022
Mr. Scott is returning to our home for the final inspection of Tanner & Will work that was done.
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