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Sutter House, LLC

About us

Sutter House is the leading roofing company in the state on Insurance claims, we reverse prior declined claims. We have done it successfully 100 times over and have the customer referrals to prove it. We pay our staff a premium to get the best work accomplished, most of our work is on the high end, Leawood, Falcon Ridge, Cedar Creek, Overland Park, www.sutterhouseroofing.com will proof up what we do consistently and have saved millions over the years to our special clients, we hope you will join us and invite us into your home to perform what my recent customer in Falcon Ridge said" No one would help us until you came along" It was all BS and then you showed up and did a miracle! You can talk to George and many others just like him. Go see his beautiful home in Falcon Ridge. Call anytime Dave 913-940-0356 no salesman's commissions, the buck stops here, I'm the owner!

Business highlights

27 years of experience

Services we offer

Asphalt Shingle Roofing - Install or Replace, Gutters, Kitchen, Baths , Paint, Wood Shake or Composite Roofing - Install or Replace

Amenities

Free Estimates

Yes

Reviews
4.510 Reviews
Number of StarsImage of DistributionNumber of Ratings
5
90%
4
0%
3
0%
2
0%
1
10%
Showing 1-10 of 10 reviews
William A.
Jan 2021
5.0
Yes, I recommend this pro
$16,000
Still in process due to winter weather. However what has been completed is satisfactory. Sky light changed some how and I have been promised to have the problem corrected. Waiting to see the complete job .

Joyce S.
Aug 2019
5.0
Yes, I recommend this pro
$29,000
Dave replaced my roof. I made one phone call to the insurance company and that was it. He handle everything else. I would highly recommend Sutter House Roofing to anyone with storm damage. He also communicated with them and got the gutters all replaced also. Once we scheduled the roof it was done in 1.5 days. great job!

Steve T.
May 2018
5.0
Yes, I recommend this pro
Fast and the work was done as promised.

Jeff R.
May 2018
5.0
Yes, I recommend this pro
His management team is absolutely phenomenal.

Joyce S.
Mar 2018
5.0
Yes, I recommend this pro
Very personable professional and his work was above and beyond!

Goerge C.
Jul 2016
5.0
Yes, I recommend this pro
I would highly recommend them.

Dave A.
Jul 2016
5.0
Yes, I recommend this pro
They put a fantastic roof on, it's gorgeous. The follow through was great as well, just overall a great experience.

Scott O.
May 2016
0.5
this company told my insurance company that they did work that they didn't do. Dave has been extremely rude about us working this out. I hired a roof inspector to find out what else wasn't done. Not only did he claim to repair my shed roof which he didn't do, he failed to comb and straighten my ac condenser, didn't install drip edge, and didn't replace the R&R rain cap. He came over and we went over the costs of the work that wasn't done in hopes of coming to an agreement. He didn't like the math and left my house without saying a word. Now I find out that he's gone to the police and filed some kind of complaint. I will add more to this later as this issue continues but I wouldn't recommend this company to anyone! Continued...After much back and forth which included threats, we came to an agreement. This guy is no longer in my life and I'm happy for that!
Response from Sutter House, LLC
"Scott, I always aim to ensure customer satisfaction regardless of the situation and I want to emphasize what I understood that happened during our interaction. A report was under criminal investigation for attempting to cheat the insurance company and I was advised by his insurance company that Scott needed to comply and pay what he owed and has not. I have reported him to the police and have documented his insurance fraud, he seemed to make it difficult for me to help him as I tried to get reassurance from him that he would be honest and straight regarding the services we agreed to and that I offered. While trying to compromise with the fiance, there was a bit of discrepancy in relation to the agreement. It was originally agreed that I did not install the drip edge, replace the R&R rain cap or comb and straighten the AC condenser, but after being confronted with the complaint, the agreement was to also not only do those things but I also sent out a crew of painters to complete additional work outside of the prerequisites of the original contract and agreement. Going well above and beyond for this family in attempts to resolve any challenges that they saw needed to be corrected. There are limited things I could have done for this individual, and I think that I had handled it in the most efficient and professional way possible."

Jerry H.
Feb 2016
5.0
Yes, I recommend this pro
The job was done perfectly. He is professional and has a great customer service.

Brit P.
Feb 2016
5.0
Yes, I recommend this pro
No comments.
Response from Sutter House, LLC
"This was very important as I wanted this homeowner to get his house sold and the new roof I knew would sell it as that is the only thing the house needed and it worked!!!!!!!!!!! SOLD!!!!!! The insurance company turned us down the first go around and I said let us take them to task once more and that got it done! Full replacement paid by the insurance company."

Licensing

State Contractor License Requirements

All statements concerning insurance, licenses, and bonds are informational only, and are self-reported. Since insurance, licenses and bonds can expire and can be cancelled, homeowners should always check such information for themselves. To find more licensing information for your state, visit our Find Licensing Requirements page.

*Contact business to see additional licenses.

FAQ

Sutter House, LLC is currently rated 4.6 overall out of 5.

Monday: 7:00 AM - 8:00 PM Tuesday: 7:00 AM - 9:00 PM Wednesday: 7:00 AM - 9:00 PM Thursday: 7:00 AM - 9:00 PM Friday: 7:00 AM - 9:00 PM Saturday: 9:00 AM - 7:00 PM Sunday: 9:00 AM - 8:00 PM

Yes, Sutter House, LLC offers free project estimates.

No, Sutter House, LLC does not offer eco-friendly accreditations.

No, Sutter House, LLC does not offer emergency services.

No, Sutter House, LLC does not offer warranties.