Sutton Carpet, Ltd.

HomeAdvisor screened and approved seal

HomeAdvisor Screened & Approved

This service professional has passed the HomeAdvisor screening process.

Learn about our screening process
Learn about our screening process

45 Years In Business

Company Details

  • Bilingual

Contact

375 Park Avenue, Suite 2607
New York, NY 10152
http://suttoncarpetltd.com

Hours

  • Mon: 8:00 AM - 10:00 PM
  • Tue: 8:00 AM - 10:00 PM
  • Wed: 8:00 AM - 10:00 PM
  • Thu: 8:00 AM - 10:00 PM
  • Fri: 8:00 AM - 10:00 PM
  • Sat: 7:00 AM - 11:00 PM
  • Sun: 7:00 AM - 11:00 PM
View All Details & Credentials

Achievements

Service Details

    Areas of Expertise

    • Clean Rugs or Carpets Off-Site or At-Home (including COVID-19 disinfecting/cleaning)
    • Clean Drapes and Curtains (including COVID-19 disinfecting/cleaning)
    • Clean Upholstery and Furniture (including COVID-19 disinfecting/cleaning)
    • Repair, Refasten or Stretch Carpet, Restore Antique Rugs
    • Sell Commercial and Residential Carpets and Installation
    View All Offerings and Cities Served

    Cost Information

    • Free Estimates
    • Credit Cards Accepted

    Ratings

    4.8
    247 Verified Reviews
    • 5
      216
    • 4
      24
    • 3
      6
    • 2
      0
    • 1
      1

    Highly rated for

    • Quality
    • Value
    • Customer Service
    Showing 1-10 of 247 results
    5.0 Vanessa L. New York, NY
    6/16/2024

    Everything was great — rugs look wonderful and the repairs were reasonable too. Slight snafu at drop off when no one called to let me know they were coming.. but all worked out!

    5.0 Avia W. New York, NY
    3/27/2024

    The professional who was doing the carpet cleaning paid. attention to the areas I wanted addressed and did a good job. He came early to see what was needed. Good customer service skills. Very pleased with the job that was done. Would use them again.

    5.0 Jen D. New York, NY
    3/4/2024

    I received a call from Diane. She is responsive, kind, and committed to the end goal. I had over 1,000+ questions and we chatted back and forth everyday. She is very patient, reliable and quick to respond. If I asked for a photo, she did that. The day of install, everyone was prompt and eager to get the job done. More importantly, every single person was extremely kind and respectful with a smile on their faces! Usually the workers are annoyed when owners ask questions, but these workers were so happy to help and attentive. I was worried about getting dirt in the new carpet so they did all the work with their shoes off! They did not stop for lunch or water break. They listened to my fears that the curved steps carpet pattern will not align with the straight steps but they matched it! They cleaned the house and it was spotless. We exchanged stories of our families and I will miss them. I will be a lifetime customer to Sutton Carpet! Can’t recommend enough!

    5.0 Susan B. New York, NY
    2/6/2024

    Customer service was excellent.

    4.5 Marvin R. New York, NY
    12/5/2023

    Showed up on time, fully protected the area around my sofa, were courteous, did a thorough cleaning, and cleaned up when done. They did a great job; I would hire them again.

    5.0 Alexandra L. New York, NY
    11/29/2023

    Very professional and thorough. Took great care in their work and did an excellent job.

    4.5 William T. New York, NY
    11/13/2023

    Very timely, efficient and courteous service!

    5.0 Lynn G. New York, NY
    9/28/2023

    They did a very good job. They were on time and very efficient.

    4.5 Liane L. New York, NY
    9/28/2023

    Happy return customer here. My rugs were handled and cleaned well, and their delivery and pick-up was easy. The office is a little loose with dates and paperwork, but I I think that is reflected in their reasonable pricing. Thank you, Diane

    5.0 Hugh L. New York, NY
    9/28/2023

    Polite service from a crew of two moved furniture efficiently and carefully. The cleaned carpet was returned to its original position accurately and quickly.

    Photos

    Sutton Carpet, Ltd.
    Celebrating 42 Years
    Alihambra Ballroom
    3
    Hilton Hotel Lobby NYC
    4
    Cleaning & Upholstery
    4
    Retail Installation
    8
    NYC Luxury Condos Apts
    5
    432 Park Avenue
    2
    Commercial Cleaning
    2
    Staircase Runner
    3
    Richard Meier Architects
    3
    IBM Lounge at US Open
    2
    Credit Agricole

    HomeAdvisor allows Service Professionals to post information about themselves and their business on their profile. HomeAdvisor does not review or verify the information representations set forth in those profiles as they are self-reported by the Service Professional.

    To find more licensing information for your state, visit our Licensing Requirements page. Note that some states require local or county level licensing and you should verify whether or not your pro is properly licensed.

    Seal of Approval

    What is the screening process that Service Professionals go through in order to become members of the HomeAdvisor network?

    1. Verify Trade License
      HomeAdvisor checks to see if the business carries the appropriate state-level license.
    2. Verify Insurance
      As a part of our screening process, we encourage professionals to carry general liability insurance. We require coverage for hundreds of services.
    3. Verification of State Business Filings
      For business types that require a Secretary of State filing, we confirm that the business is in good standing in the state in which it is located.
    4. Criminal Records Search
      HomeAdvisor uses 3rd party data sources to conduct a criminal search for any relevant criminal activity associated with the owner/principal of the business.
    5. Sex Offender Search
      We confirm that the owner/principal is not listed on the official state Sex Offender web site in the state in which the owner/principal of the company is located.
    6. Bankruptcy Search
      We use 3rd party data sources to check the history of the principal/owner of the business for bankruptcy filings by or against them.
    7. Legal Search for Civil Judgments
      We use 3rd party data sources to check the principal/owner of the business for state level civil legal judgments entered against them.
    8. Liens Search
      We use 3rd party data sources to check the principal/owner of the business for liens placed against them.
    9. Identity Verification (SSN)
      HomeAdvisor verifies the social security number(s) of the owner/principal for identity check purposes. This check applies primarily to smaller business entities.
    10. Identity Verification (Reverse Phone Lookup)
      We conduct a reverse business phone lookup to identify records matching the phone number information provided by the business.



    NOTE: Member service professional information confirmed as described above may change or expire over time; while HomeAdvisor attempts to maintain accurate and up-to-date information, and confirms changes when notified, we cannot guarantee that profile and screening information is accurate. Therefore, we recommend that before working with a service professional you verify that information presented is still current and/or acceptable to you.
    Please see HomeAdvisor's Terms and Conditions for a full description of how we screen Service Professionals

    **Only for U.S. service professionals

    Final Step - Confirm Your Appointment:

    Confirm your appointment with on , - Change


    Required
    Required
    Required
    Required
     
     
     

    By clicking Confirm Appointment, you affirm you have read and agree to the HomeAdvisor Terms & Conditions, and you agree and authorize HomeAdvisor and its affiliates, and their networks of Service Professionals, to deliver marketing calls or texts using automated technology to the number you provided above regarding your project and other home services offers. Consent is not a condition of purchase.