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Learn about our screening process

44 Years In Business

Company Details

  • Bilingual

Contact

375 Park Avenue, Suite 2607
New York, NY 10152
http://suttoncarpetltd.com

Hours

  • Mon: 8:00 AM - 10:00 PM
  • Tue: 8:00 AM - 10:00 PM
  • Wed: 8:00 AM - 10:00 PM
  • Thu: 8:00 AM - 10:00 PM
  • Fri: 8:00 AM - 10:00 PM
  • Sat: 7:00 AM - 11:00 PM
  • Sun: 7:00 AM - 11:00 PM
View All Details & Credentials

Achievements

Service Details

    Areas of Expertise

    • Clean Rugs or Carpets Off-Site or At-Home (including COVID-19 disinfecting/cleaning)
    • Clean Drapes and Curtains (including COVID-19 disinfecting/cleaning)
    • Clean Upholstery and Furniture (including COVID-19 disinfecting/cleaning)
    • Repair, Refasten or Stretch Carpet, Restore Antique Rugs
    • Sell Commercial and Residential Carpets and Installation
    View All Offerings and Cities Served

    Cost Information

    • Free Estimates
    • Credit Cards Accepted

    Ratings

    4.8
    246 Verified Reviews
    • 5
      215
    • 4
      24
    • 3
      6
    • 2
      0
    • 1
      1

    Highly rated for

    • Quality
    • Value
    • Customer Service
    Showing 1-10 of 246 results
    5.0 Avia W. New York, NY
    3/27/2024

    The professional who was doing the carpet cleaning paid. attention to the areas I wanted addressed and did a good job. He came early to see what was needed. Good customer service skills. Very pleased with the job that was done. Would use them again.

    5.0 Jen D. New York, NY
    3/4/2024

    I received a call from Diane. She is responsive, kind, and committed to the end goal. I had over 1,000+ questions and we chatted back and forth everyday. She is very patient, reliable and quick to respond. If I asked for a photo, she did that. The day of install, everyone was prompt and eager to get the job done. More importantly, every single person was extremely kind and respectful with a smile on their faces! Usually the workers are annoyed when owners ask questions, but these workers were so happy to help and attentive. I was worried about getting dirt in the new carpet so they did all the work with their shoes off! They did not stop for lunch or water break. They listened to my fears that the curved steps carpet pattern will not align with the straight steps but they matched it! They cleaned the house and it was spotless. We exchanged stories of our families and I will miss them. I will be a lifetime customer to Sutton Carpet! Can’t recommend enough!

    5.0 Susan B. New York, NY
    2/6/2024

    Customer service was excellent.

    4.5 Marvin R. New York, NY
    12/5/2023

    Showed up on time, fully protected the area around my sofa, were courteous, did a thorough cleaning, and cleaned up when done. They did a great job; I would hire them again.

    5.0 Alexandra L. New York, NY
    11/29/2023

    Very professional and thorough. Took great care in their work and did an excellent job.

    4.5 William T. New York, NY
    11/13/2023

    Very timely, efficient and courteous service!

    5.0 Lynn G. New York, NY
    9/28/2023

    They did a very good job. They were on time and very efficient.

    4.5 Liane L. New York, NY
    9/28/2023

    Happy return customer here. My rugs were handled and cleaned well, and their delivery and pick-up was easy. The office is a little loose with dates and paperwork, but I I think that is reflected in their reasonable pricing. Thank you, Diane

    5.0 Hugh L. New York, NY
    9/28/2023

    Polite service from a crew of two moved furniture efficiently and carefully. The cleaned carpet was returned to its original position accurately and quickly.

    5.0 June H. New York, NY
    7/21/2023

    Was called very quickly after putting in the request for a carpet cleaner by Diane who runs the business. She answered all my questions thoroughly, and we immediately booked an appointment. The technician came on time, knew what he was doing, and Iâ m very pleased with the results. No First, no muss!

    Photos

    Sutton Carpet, Ltd.
    Celebrating 42 Years
    Alihambra Ballroom
    3
    Hilton Hotel Lobby NYC
    4
    Cleaning & Upholstery
    4
    Retail Installation
    8
    NYC Luxury Condos Apts
    5
    432 Park Avenue
    2
    Commercial Cleaning
    2
    Staircase Runner
    3
    Richard Meier Architects
    3
    IBM Lounge at US Open
    2
    Credit Agricole

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    Seal of Approval

    What is the screening process that Service Professionals go through in order to become members of the HomeAdvisor network?

    1. Verify Trade License
      HomeAdvisor checks to see if the business carries the appropriate state-level license.
    2. Verify Insurance
      As a part of our screening process, we encourage professionals to carry general liability insurance. We require coverage for hundreds of services.
    3. Verification of State Business Filings
      For business types that require a Secretary of State filing, we confirm that the business is in good standing in the state in which it is located.
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      We confirm that the owner/principal is not listed on the official state Sex Offender web site in the state in which the owner/principal of the company is located.
    6. Bankruptcy Search
      We use 3rd party data sources to check the history of the principal/owner of the business for bankruptcy filings by or against them.
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    10. Identity Verification (Reverse Phone Lookup)
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