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Sweet's Heating & Cooling, Inc.

Thermostat - Install or Replace, Thermostat Service, Central A/C - Install,

About us

Sweet's Heating & Cooling, Inc., has over 31 years experience in providing full sales, service, installation and preventative maintenance to all brands of HVAC systems. Our goal is to keep you comfortable in your home all year long in the most efficient and cost effective way possible.

Business highlights

49 years of experience

Services we offer

Central A/C - Install , Central A/C - Service or Repair , Central Humidifier - Install or Replace , Electric Furnace: Install , Heat Pump - Install or Replace

Amenities

Free Estimates

Yes

Accepted Payment Methods

  • CreditCard
Reviews
4.448 Reviews
Number of StarsImage of DistributionNumber of Ratings
5
65%
4
15%
3
4%
2
6%
1
2%

Filter reviews by service

Showing 1-25 of 48 reviews
Eugene W.
Jan 2023
5.0
Heat Pump Repair or Service
Yes, I recommend this pro
My aunt has used Rick for many years. She recommended him to my parents. About 3 years ago, my parents' outside unit broke down and was told by a big local HVAC company. They told them (my parents are almost in their 70s) that it would cost 2.5k to get a replacement. My aunt called Rick on my parents behalf. He came over and charged my parents $300 and fixed the outside unit. 3 years later, my parents unit is still working. Just today (1/22/2023), I called Rick as I feel that my vents and outside heat pump unit were not very efficient. I gave him a call and he told me to replace my filter as it is blocking the airflow and call/text him if it did not work. I did exactly what he said and I immediately feel the vents working again. Rick is a honest and friendly guy. My family will continue to use his service for the foreseeable future. A fair and honest guy, that is who Rick is. Hire him.

Scott B.
Dec 2021
5.0
Yes, I recommend this pro
We hired Sweet's Heating & Cooling last year to replace the HVAC on our house in Greenwood, and then again to do some tricky custom ductwork for a basement bathroom addition. When the new heater went out one Friday night recently, Rick went over on Saturday and took care of it right away. It seemed to be bad batteries or something unclear, but he got it working and didn't even charge for the visit! It went out again the next week, so he went again; this time, there was finally an indication that the circuit board had a defect. He replaced the board and even took extra time to clean out the furnace, and said it was all under warranty, so again no charge, even for the extra work. Rick is always easy to communicate with, helpful, prompt, reliable, reasonable, and does excellent work. The only thing I wish is that he did plumbing, electrical, roofing, painting, renovation, handyman tasks, gardening, automotive repair, babysitting, exorcisms, and marriage counseling! Thank you, Rick!

Heather L.
Sep 2021
5.0
Gas Furnace / Forced Air Heating System - Repair
Yes, I recommend this pro
Na

Holly F.
Apr 2021
5.0
Central A/C - Install
Yes, I recommend this pro
I had Sweetâ s install a new furnace & A/C. I found Rick, the owner, to be honest, responsive, and reliable. The installers/techs were professional & cleaned up after themselves. There are many snakes in the HVAC business & Iâ m so happy to have found Sweetâ s.

Robbie W.
Apr 2021
5.0
Gas Heating and Furnace Service
Yes, I recommend this pro
$3,200
As a Realtor for the Fall Creek property , I contacted Sweets to Install Furnace and Air Conditioner . He was reasonable and timely. Also Rick received Professional reviews from another Realtor.

Sue Y.
Jul 2020
5.0
Central A/C - Install
Yes, I recommend this pro
I have used this company for several years and the best thing about them is that they are honest and do the right thing. I referred them to 3 of my friends in the last several weeks and they gave their honest opinion on what needed to be done and it wasn't necessarily to sell them a brand new unit, which other companies often take advantage of the situation. Their prices are very competitive and they have been in business for a long time. They respond quick too, even when it's a busy time of year. Love them!

Megan F.
Jun 2020
5.0
Central A/C - Install
Yes, I recommend this pro
$3,270
This company went ABOVE AND BEYOND! Rick came out to give me the free estimate and the work was done within the next business day - I had explained that my service was not an emergency, just replacing on old unit. The men that came out we friendly, efficient, and went above and beyond to make sure I had everything I would need. I could not be more pleased! Excellent experience, and refreshingly professional and reasonably priced.

Jim S.
May 2020
0.5
Central A/C - Install
$3,450
Rick Sweet is a dishonest hack that charged me well over $4,200 to install a complete headache and the cheapest unit on the market. Have had nothing but problems and cant not get anyone to work on his and JANKEY workmanship. Every reputable company said they will not work on the mess he created and they ALL want to replace his workmanship with a new unit. I replaced it only about 7 years ago. I have had five other companies come out to look at it and the consistent remarks are This guy really screwed you!!
Response from Sweet's Heating & Cooling, Inc.
"Rick sweet here my number is xxxxxxxx most likely this is a false review because I cannot remember this customer calling me with any problems so please ignore Jim if you are a have a legitimate problem feel free to call me will see if we can get it worked out for you. I stand behind my work always have always will... Most likely this is another heating company trying to slam my reputation because look at all my other comments no other disgruntled customers so I submit to you that this is false... And I was able to contact Jim and he refused to let me come out and try and make it right for his system even offered him a full or partial refund I am just trying to solve his complaint."

Isaac R.
Aug 2019
5.0
Central A/C Service or Repair
Yes, I recommend this pro
$475
They provided service on the AC for a duplex I own. Informed me of the age of the AC, 17 years old, the cost to fix it and the estimated cost to replace it. They did not push at all to sell the more expensive replacement just provided all the information I needed to make an informed decision. Easy to work with. Seems like good work done in a timely manner at a fair price. They are also willing to contact tenants to work out a time that works for them which is a major plus for a busy landlord. I highly recommend them.

Chuck S.
Aug 2018
4.0
Ducts & Vents Installation and Replacement
Yes, I recommend this pro
Replaced entire HVAC .

Diane T.
Jan 2015
5.0
Ducts & Vents Installation and Replacement
Yes, I recommend this pro
They were one of the most honest people among many I had contacted

Cristi B.
Oct 2014
2.0
Ducts & Vents Installation and Replacement
Make sure you get a quote from someone else before you hire these guys. I was charged $350 to patch 4 places on our return air duct and it didn't fix the problem. Had someone else replace the duct.
Response from Sweet's Heating & Cooling, Inc.
"And you did not call us to give us a chance to remedy the problem??"

Pat D.
Aug 2010
3.0
Central A/C - Install
The install went well, however, they left the old unit plus the packing material. I had to call at least 4 times to have them remove the leftover items, per the contract. I also hired them to move a vent. They moved the vent, but they did not nail it to the floor, even after I asked them do so when they removed the old unit. I was disappointed with the level of professionalism after the contract was signed.

Jennifer H.
Jun 2010
5.0
Heat Pump - Install or Replace
Yes, I recommend this pro
Great service. Very quick response. Service tech was very knowledgeable and able to explain various options.

Chris H.
Jun 2010
5.0
Gas Furnace / Forced Air Heating System - Repair
Yes, I recommend this pro
Great service!!! Prompt and professional.

Eric M.
Jun 2010
5.0
Central A/C Service or Repair
Yes, I recommend this pro
Great service! Trouble shot my A/C system very quickly and was very honest. He did not try and gouge me like most do!

April L.
Jun 2010
5.0
Central A/C Service or Repair
Yes, I recommend this pro
It was quick service and the problem was fixed.

Cathy S.
Feb 2010
5.0
Central A/C Service or Repair
Yes, I recommend this pro
He did a great job, worked on AC while we were on a vacation without us being there to monitor. Helped us on pricing and did follow up to make sure all was still working correctly.

Ken M.
Dec 2009
N/A
Ducts & Vents Installation and Replacement
.

Julie B.
Dec 2009
5.0
Gas Heating and Furnace Service
Yes, I recommend this pro
The service man who came to my house was very helpful and knowledgable. Though the cost of having to get a new furnace was unexpected, but necessary. wasn't as high cost as what i had imagined

Yvette F.
Oct 2009
5.0
Gas Furnace / Forced Air Heating System - Repair
Yes, I recommend this pro
I have been doing business with Sweet's Heating & Cooling for years. Their service is outstanding.

Mark H.
Aug 2009
3.0
Central A/C - Install
Yes, I recommend this pro
slower than expected - estimated 6 hours - required 8+ hours. delivered the wrong A/C unit - had to wait for correct unit to be delivered. had to return the next day to complete the job

Ellen M.
Jul 2009
5.0
Central A/C Service or Repair
Yes, I recommend this pro
fast, knowledgable, friendly service

Angela R.
Jul 2009
4.0
Gas Heating and Furnace Service
Yes, I recommend this pro
Not very organized, but really did a good job once they showed up. Made sure everything was working properly before they left.

Amanda S.
Jun 2009
N/A
Heat Pump - Install or Replace
Yes, I recommend this pro
They got the job done quickly and were straightforward with the costs and procedure of my project. I would use them again if a need came up.
Showing 1-25 of 48

Licensing

State Contractor License Requirements

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FAQ

Sweet's Heating & Cooling, Inc. is currently rated 4.4 overall out of 5.

Sweet's Heating & Cooling, Inc. accepts the following forms of payment: CreditCard

Yes, Sweet's Heating & Cooling, Inc. offers free project estimates.

No, Sweet's Heating & Cooling, Inc. does not offer eco-friendly accreditations.

No, Sweet's Heating & Cooling, Inc. does not offer emergency services.

No, Sweet's Heating & Cooling, Inc. does not offer warranties.