Sweet's Heating & Cooling, Inc.

My aunt has used Rick for many years. She recommended him to my parents. About 3 years ago, my parents' outside unit broke down and was told by a big local HVAC company. They told them (my parents are almost in their 70s) that it would cost 2.5k to get a replacement. My aunt called Rick on my parents behalf. He came over and charged my parents $300 and fixed the outside unit. 3 years later, my parents unit is still working. Just today (1/22/2023), I called Rick as I feel that my vents and outside heat pump unit were not very efficient. I gave him a call and he told me to replace my filter as it is blocking the airflow and call/text him if it did not work. I did exactly what he said and I immediately feel the vents working again. Rick is a honest and friendly guy. My family will continue to use his service for the foreseeable future. A fair and honest guy, that is who Rick is. Hire him.

We hired Sweet's Heating & Cooling last year to replace the HVAC on our house in Greenwood, and then again to do some tricky custom ductwork for a basement bathroom addition. When the new heater went out one Friday night recently, Rick went over on Saturday and took care of it right away. It seemed to be bad batteries or something unclear, but he got it working and didn't even charge for the visit! It went out again the next week, so he went again; this time, there was finally an indication that the circuit board had a defect. He replaced the board and even took extra time to clean out the furnace, and said it was all under warranty, so again no charge, even for the extra work. Rick is always easy to communicate with, helpful, prompt, reliable, reasonable, and does excellent work. The only thing I wish is that he did plumbing, electrical, roofing, painting, renovation, handyman tasks, gardening, automotive repair, babysitting, exorcisms, and marriage counseling! Thank you, Rick!

Na

I had Sweetâ s install a new furnace & A/C. I found Rick, the owner, to be honest, responsive, and reliable. The installers/techs were professional & cleaned up after themselves. There are many snakes in the HVAC business & Iâ m so happy to have found Sweetâ s.

As a Realtor for the Fall Creek property , I contacted Sweets to Install Furnace and Air Conditioner . He was reasonable and timely. Also Rick received Professional reviews from another Realtor.

I have used this company for several years and the best thing about them is that they are honest and do the right thing. I referred them to 3 of my friends in the last several weeks and they gave their honest opinion on what needed to be done and it wasn't necessarily to sell them a brand new unit, which other companies often take advantage of the situation. Their prices are very competitive and they have been in business for a long time. They respond quick too, even when it's a busy time of year. Love them!

This company went ABOVE AND BEYOND! Rick came out to give me the free estimate and the work was done within the next business day - I had explained that my service was not an emergency, just replacing on old unit. The men that came out we friendly, efficient, and went above and beyond to make sure I had everything I would need. I could not be more pleased! Excellent experience, and refreshingly professional and reasonably priced.

Rick Sweet is a dishonest hack that charged me well over $4,200 to install a complete headache and the cheapest unit on the market. Have had nothing but problems and cant not get anyone to work on his and JANKEY workmanship. Every reputable company said they will not work on the mess he created and they ALL want to replace his workmanship with a new unit. I replaced it only about 7 years ago. I have had five other companies come out to look at it and the consistent remarks are This guy really screwed you!!

They provided service on the AC for a duplex I own. Informed me of the age of the AC, 17 years old, the cost to fix it and the estimated cost to replace it. They did not push at all to sell the more expensive replacement just provided all the information I needed to make an informed decision. Easy to work with. Seems like good work done in a timely manner at a fair price. They are also willing to contact tenants to work out a time that works for them which is a major plus for a busy landlord. I highly recommend them.

Replaced entire HVAC .

They were one of the most honest people among many I had contacted

Make sure you get a quote from someone else before you hire these guys. I was charged $350 to patch 4 places on our return air duct and it didn't fix the problem. Had someone else replace the duct.

The install went well, however, they left the old unit plus the packing material. I had to call at least 4 times to have them remove the leftover items, per the contract. I also hired them to move a vent. They moved the vent, but they did not nail it to the floor, even after I asked them do so when they removed the old unit. I was disappointed with the level of professionalism after the contract was signed.

Great service. Very quick response. Service tech was very knowledgeable and able to explain various options.

Great service!!! Prompt and professional.

Great service! Trouble shot my A/C system very quickly and was very honest. He did not try and gouge me like most do!

It was quick service and the problem was fixed.

He did a great job, worked on AC while we were on a vacation without us being there to monitor. Helped us on pricing and did follow up to make sure all was still working correctly.

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The service man who came to my house was very helpful and knowledgable. Though the cost of having to get a new furnace was unexpected, but necessary. wasn't as high cost as what i had imagined

I have been doing business with Sweet's Heating & Cooling for years. Their service is outstanding.

slower than expected - estimated 6 hours - required 8+ hours. delivered the wrong A/C unit - had to wait for correct unit to be delivered. had to return the next day to complete the job

fast, knowledgable, friendly service

Not very organized, but really did a good job once they showed up. Made sure everything was working properly before they left.

They got the job done quickly and were straightforward with the costs and procedure of my project. I would use them again if a need came up.